Went in for a small rock chip repair midday on a weekday and the repair was completed before I even…read moregot off the phone with the insurance rep. O

My name is Mrs Brenda Brunson today on February 29th of 2026 i had a technician come to my house to…read moreput a back glass in on hatch back window technician came to My house to put glass in i got meighbor to hook up my battery he left and did 2 jobs said he ne back he going to fo two easy jobs he told me that i needed to have glass removed from motor and lock my window was 20 minutes from being completed jad my nerves raddled and shaking hubby had to work my truck was running soon as he pulled out of driveway had me thinking i had to clean glass out of my motor and lock before installing a new window took jim 2 hours to het back to me told me that he made more than my husband on his over time than him and had a whole different attitude when i went got my husband from work when he finally showed back up to finish the job he was very rude and in a hurry and left me hanging for 2 hours till he finished the job I don't ever again want this man back at my house there's no since in making customers feel like it's their job to clean glass when they supposed to im going on on monday and making i direct face to face complaint he approach with a sarcastic attitude and and BETTER than thou attitude and to busy to deal with my truck no way i recommend anyone to go through the nerve damage i went through window great but technician we as my family could have done with out my husband said he is not a people person if so they don't need that repersent this safelite company i mot ever felt so upset n shake like i did today please watch put for these folks folks that show up from this company not all are good i am so upset i jave his name on email and no receipt was giving not even in my Email im also going to movile office on this too i want and deserve a receipt no exsplaing and no receipt this was a horrible experience i am very proud of what my husband makes and he just put a new radiator in so battery was out easy hook up but he left two hours done two other customers shaking my heD and had to call jis office to confirm price showed him my email of price after he had called he realized i not had to pay over 500.00 it was only 421.14 i feel i should have not paid that much after my nerves but since he thought he better i really don't mind paying that much but it wasn't worth this i go through this i rather have AI do windows

Came out same day to replace a cracked windshield at a great price. Wonderful service and will…read moredefinitely recommend and use again.

Rob is a great auto glass technician and business owner. He's quick to answer the phone and is very…read morehelpful. Rob cares about safety and getting the job done right. If you need a windshield replacement or repair around Baldwin County. AL, call Rob!

I had a great experience. They called to say they were on their way and called when they got here…read more They came right to my place to do the work. Super nice people.

Super Happy! For some reason the rear window of my 2006 Toyota 4Runner shattered while driving…read more Fortunately the tint held it together until I got home. I found Express Discount Auto Glass on Yelp and arranged for them to come out to my home and replace the glass. Their price was nearly half of Safelite and their service was great. They even called to come earlier and were done in about 45 minutes.

They replaced my windshield in 30 minutes! Great service!! Would recommend this place.read more

I got my windshield done here and a rock cracked my windshield just a little on two sides. I called…read moreand was asking if I could get it fixed and a lady said it would be free then when I got there she changed the whole scenario up. Attitudes are horrible when it comes to asking questions!

No Call, No Show. Scheduled a home service appointment for…read morewindshield replacement. Scheduled my day around this "convenience". Received email confirmation. Day of appointment, no one called or showed up.

Tech was very unprofessional and very rude whenever I asked for one minute to call and double check…read morehe told me to reschedule and that he was to busy for this and mind you I had already made the call and was getting the answer as he was saying this and continuing to have an attitude so he was told to get off the property then following he proceeded to mumble something that sounded similar to I'm going to whoop your butt.

We used Mac's to replace a windshield in our 2023 XT5. I had called around for the best price since…read morewe were paying out of pocket. They beat everyone else on the quote, in fact they beat the national company by $400+. Guess some of them charge a lot more to calibrate! Amanda was great, very knowledgeable and helpful. Chris worked his magic and within 2 hours everything was installed and calibrated. They even replaced my wiper blades (I requested earlier) during the repair. I would highly recommend them for any auto glass repairs or replacements.

I used Mac's to change out the windshield in my 86 Silverado. I can't say enough about the awesome…read morejob Chris did! Very happy with the results! I would highly recommend him for any job, new vehicles or old school he can do it all. Thanks again Chris for an outstanding job!!!

Tess with Top Glass Windshield Repair did a fabulous, quick and efficient job on our truck…read morewindshield chips! HIGHLY recommend Top Glass for chips in your windshiel.

While traveling long distance I got a rock chip and still had two states to go before reaching my…read moredestination. As soon as it happened I quickly googled windshield repair places close by. It was after hours and Tesa still answered and even met me at a gas station along my route to do the repair so I could quickly be on my way. Pricing was better than I expected. My vehicle was going to be sitting in a parking garage while I would be on n a flight later and I just knew I'd return to it being a crack. Thank you for your exceptional customer service and coming to my rescue even after you were done for the day. A true southern hospitality and very kind lady.

My adult daughter was driving a fair distance yesterday to get to her appointment at this store in…read moreMobile on I-65. Google Maps advised she would be 10 minutes late to her appointment so she called to see if this is a problem. She was told there is a 15 minute window so continue and she would be fine. She arrived exactly ten minutes late and was told to leave and reschedule. The lady at the front told her the fifteen minutes was just a corporate rule. This is horrible service and I would never recommend going to the store.

Amazing work! My Monday ended with a rock hitting the windshield of my Baby... my two month old…read more2023 Mini Cooper S. I have a bit of OCD and was bummed that the car would no longer be 'perfect.' Insurance set up my appointment for Wednesday afternoon and I wish there were more than 5 stars. Cosmetically way way way more than expected! Very pleased! Also must mention how nice the entire staff was! Stuff like this is pretty common where I live but I'm going to sleep a little better knowing what these guys in Mobile are capable of.

Friendly crew, competitive pricing. I dropped off my car for…read morea windshield replacement, ran some errands and then picked it up.

Very professional. Staffs are very helpful and professional. I recommend them to everyone. I am…read moresatisfied with the service and care.

Had a windshield installed. They broke my a-piller, left big scratches in the new windshield,…read more left the truck a mess and then tried to blame me and would not except responsibility. I would definitely not recommend. There are plenty of other places to go. This guy is very unprofessional.

I had two common Chevy truck windshields replaced in one day. Each had issues one had a glass with…read morea lot of obvious defects and the molding was barely attached with two screws and two clips missing. They replace glass and clips and screws but left molding askew. When I mentioned it they said it was as tight as it should be, not addressing the aesthetics. Second truck glass was good but made a crackling sound at 60+ mph. When I asked they said the wipers, the molding or the post could cause that but offered no remedy. Said my 2014 truck was old and that could be the cause. I see the old reviews are good but later reviews indicate they really don't care about Quality workmanship or customer service.