Went in for a tune up and a wierd noise, with acceleration. They were very knowledgeable of the…read moreissue and the bike seems vto drive a bit faster. The service was done sooner than expected too.

I was just there two hours ago picking up my scooter they repaired on 4-17-2026. There was several…read moredozen scooters on the lot.

I needed new tires on my scooter and didn't really know who offered that service. I called a…read morespecialty scooter shop who told me they could "probably do it but most times they end up taking the scooters to Donelson's for tire balancing". So I cut out the middle person and called Donelson's directly. They let me know they had been crazy busy but would order my tires and once they were in I could drop the scooter off and they would "work it in" to get the tires done. This may seem odd but some other places I called wanted me to drop my scooter off that day and let it sit til they could get to it - could be 4-6 weeks they said. Donelson told me it's prob be a week or so once the tires were in. They ordered the tires, called me and let me know. I dropped the scooter off and they had the replacement done in about 2 days. There was a snafu with the wrong tires being ordered and them needing to put a different set on (my fault as I provided the tire size). Even with that taking place it still only took them 2 days. I had paid in advance for the tires and we had to rework the bill due to the tire swapout, but even that was handled with grace and I paid the difference. They also performed an inspection for me while they had my scooter. Overall nice experience - especially compared to the run around I got from some other places when calling around. Reason I took off 1 star is noone there knows anything outside of their specific dept. So on 1 call they transferred me multiple times - from parts to inquire about the tires, then to service to find out how much service cost, then back to parts because I asked another tire related question, then back to service to talk about the inspection. It'd be nice if they were aware enough of each area to speak to it.

I have a Triumph Bobber Black and anytime I need work done Brian always does a great job! One…read moreoccasion, I purchased the wrong crash bars for my bike although the mfg said they would work...Brian did his best to figure it out even taking pics so that I could email the mfg of the crash bars for proof they don't work with my bike. Because of that I was able to get a refund. Even though he couldn't put them on I appreciated his care and patience in the situation. I will continue to patronize Donelson Cycles for my bike needs! Highly recommend for repairs and products!

Amazing communication with me as a customer and very good at what they do. This shop also has great…read moreprices for their hourly labor.

Came from out of town needed some assistance , guy from shop was ready willing to help.. nice shop…read more, nice guy

I have a Outlaw 525 that When i dropped my ATV off originally all I believed it needed was a…read moreDecompression valve and a tune up . Gary took the cover off said the decompression was good then said i needed a starter 1-way. I told him to go ahead and do it and then when back together he said it wouldnt run . I redirected him back to the decomp valve and he finally said yea it is broken and ill replace that too and adjust the valves . After 4 months of having the bike and a $500.00 bill later he calls me and says its making a horrible noise and he doesnt feel comfortable letting it go like this and wanted to charge me to pull the motor and look at everything . I went and looked at it and it did sound awful but couldnt tell where it was from . I went ahead and squared up with them as he did work on it and have the bike for awhile but still felt something was horribly wrong . After waiting a few months gathering up enough cash to take the motor and have 2nd look at it i consulted a seasoned KTM tech . Hes had the motor for 2 days and the first 2 things he finds is that the Decompression lever that broke was still in the cam channel grinding on the chain and one of the Valve adjustment nuts literally fell down the channel and was left inside the the upper end of the motor . I find it very disturbing that this was not found and at that i may have not needed a starter 1-way at all . I just feel like if i was listened to in the beginning and it was installed correctly i wouldnt have this problem. Now i have to pay to have this fully cleaned up and fixed , then hope none of the shavings from the broken decomp lever and cam bolts screw up anything inside this guy .

Garry is honest and practical when it comes to repairs on a bike/quad. He does not like street…read morebikes so do not even ask him to work on one. Expect to take some abuse once he knows and likes you. This will make future visits more fun. He is willing to work around your budget and does not blow smoke for profit.

This place rocks…read more Love the staff -- always good and transparent communication about the repairs -- and easy access now from the highway. Been using them for years now but just now getting around to giving them a proper review. Cheers + thank you Flying Tiger!

Had fuel delivery issues with vintage enduro. They reviewed the issue and agreed to check out the…read morebike. Now starts and runs perfectly! Highly recommend for your vintage bike analysis and repair!

sent my motorcycle in to get service here and additional things done and was not to my liking the…read moreoil wasn't changed the radiator fluid wasn't changed, no new break fluid was added. total waste of money here. slapped a new chain on it and said it was ready.

They're mainly service motorcycles now. They did have one late model used bike for sale, but mainly…read morethey keep busy doing service work. They're friendly even if your riding a Japanese bike

I have been here twice and both times was a great experience. Owner is very fair and knowledgeable.read more

The people that work at this shop are amazing. My mom was dying in the hospital & they worked…read morearound my schedule to get my car inspected & repaired. A week later they called and asked how she & I were doing & if there was so they could do to help. Just Wow!

Easiest way to describe this company: trustworthy, great quality, reliable, timely. Wouldn't go…read moreanywhere else!