I had called triple A to pick up my car from a repair shop. In 5 min I received a call from Rich's towing Inc to confirm my address where to pick up my vehicle. In 10 minutes the driver Da'Avian was at the locations. Very kind gentleman and the services was quick !! Give this place 10+ read more

i manage a buisness where one of your tow trucks (350) were picking up a disabled vehicle, the tow truck was blocking our driveway entrance. i asked the driver how long he would be i had delivery drivers trying to access our buisness. the tow truck driver told they will have to wait an began to speak to me very abusively i was extremey offended. if this is how your drivers treat non-customers i cant imagine how nasty he is with your customers. i would push my7 car rto a garage before i'd call your service . read more

Reckless dangerous drivers on the road, and the company blatantly couldn't care less. Several complaints on it within a long time span, so clearly they aren't taking the complaints seriously. read more

They stole from me. I'll always remember when a guy totaled my car, the police called this town company. there was a $20 bill on the floor of my car and the driver took my money. thats some scum bag stuff to do. the township hopefully dropped there contract. I'd give zero stars for stealing read more

Great service from their towing specialist alex! Went above and beyond to help us out!

Called Rich's for an in town tow at 9 am and they had the car in my garage by 9:30! It was a no nonsense deal, smooth and painless as a tow should be! The driver knew exactly how to handle towing a low car and the rate was super reasonable, would not hesitate to use Rich's again! read more

Rich's Towing Service - Towing Near Me - North Brunswick, New Jersey

i needed a tow and my insurance supplier selected Rich's. the driver was 1/2 hour behind estimated time. when I called the dispatcher said I'm lucky it was only 30 minutes not 45. when I asked to speak to a supervisor , the supervisor said cancel the tow and we don't want to deal with people like you. i let people discern what the supervisor meant by that remar. read more

Dirtbag business. NJ law requires any company that makes an unauthorized tow to make your car available for pickup at any time. Rich's will tell you that it has to be during business hours so they can charge you for storage. They also mention "cash only" at the last second and charge you $5 for using their ATM. Here's the law: 56:13-15. Requirements for storage facility used by towing company. b. A towing company shall provide reasonable accommodations for after-hours release of stored motor vehicles. L.2007, c.193, s.9; amended 2009, c.39, s.5. read more

Saw this truck barreling down the road 30 mph over the speed limit in a school zone (in the very tow truck pictured on this business page -- I am confident this is his business). He tailgated several drivers and shouted "suck my dick" at a driver at a stoplight. Very dangerous and illegal behavior. He has no business driving a tow truck (or any car for that matter). read more

They came to "lift" my car which was stuck above a small 5 inch wall. The guy forgot to put the hand-break and the tow-truck came crushing into the rear of my car. I would have been killed had I not moved away one minute before. No "sorry, " not the slightest apology for destroying my car and almost killing me. Instead shouting and asking for $425 for pulling my car. (they knew all along car did not have to be lifted and after, the incident, they pulled my car from the wall easily in 10 seconds). read more

Very pleased with the service called on a holiday Monday and they were out within an hour. They couldn't be nicer took care of my vehicle. Dropped it off at the dealer. George the driver was very helpful. And super nice. Appreciate the great service and the turnaround time. Thank you thank you thank you read more

Used Rich's for motorcycle towing several times and each time was fast, efficient and fairly priced. Many companies groan at a motorcycle request, but not these guys. I would use them to tow a motorcycle anywhere in the state. read more

My car got towed, was there for 6 hours and I was charged 200 bucks. Insane. They will rob you blind.

Driving from red light, two lanes going into one, and one of their drivers in a big flatbed decided he needed to be in front of us and literally made us veer into oncoming before we could swerve back... After insisting he must be in front of us he continued to drive slower than everybody else, so what was the point? Great guy running two women in a smaller car off of the road... No visable license plate... Disgusting behavior from anybody, let alone a supposed professional driving a company flatbed... read more

My daughter had a car accident and the police had the car towed to Rich's towing .. When we went there we talked to them and they were very nice, and super helpful ! They were friendly , answered all our questions and did whatever they could to help us with all the arrangements which was so nice I would recommend them to anyone ! A + service! Thank you!! read more

My Challenger would not start and had to be towed to the dealership. Driver (George) was professional, knowledgeable, and prompt. He provided great service when I needed it the most. Not my first experience with Rich's Towing Service, but certainly the best. These guys do it right and the driver is a valuable member of your team. read more

Fast response good prices Professional service & equipment Came and did exactly what was needed without any problems Would recommend to anyone! read more

Came when they said. Called me before to let me know they were in development. Very professional and courteous.

I've used Rich's towing several times as it's the service my roadside assistance recommended. I've always had a very good experience. These guys are friendly and knowledgeable. I've come to feel relieved when I'm informed they are the ones coming to help me. read more

I was driving in the passing lane on Rt 527 in West Windsor.Rich's tow truck (carrying an Amazon truck), tried pushing me into oncoming traffic. I beeped and slowed down to let him get in front of me and he gave me the finger. Does he realize this is a reflection on the business?!?! read more

Great Service! I had an issue even with a new battery, my truck wouldn't kick over and was about as animated as a doorstop. Before towing . . . the driver jump started my truck, disconnected his cables after my truck was running, and then shut my vehicle off. It still would not start on its own even with a new battery installed. The driver jump started it a second time, which allowed me to drive it to my mechanic. Rich's driver even called me after he had left to make sure I wasn't having any issues as I was driving to my mechanic. I definitely would use Rich's or recommend them, to anyone needing a tow. read more

Had a flat tire, came in a timely manner and they put on the spare. Very professional.

I called them to tow my car. And while he putting the car back in to my parking spot he dropped it. Now my whole front bumper is ruined. I called the company and spoke to the manager and he told him that he's not going to pay for the damages because there's nothing wrong with the front bumper. Now where going to go to go court for these damages. WORST TOWING SERVICE IN NEW JERSEY NEVER COMING HERE AGAIN. read more

I had a great experience with this company. The battery of my car was dead & I needed a tow to the dealership. - the tow truck operator Juan went above and beyond. He was on time & a pleasure to talk to. Juan understood exactly what needed to be done and my car was delivered to the dealership perfectly. Highly recommend & will use them in the future. Thanks Juan! read more

Liberty Mutual Roadside Assistance selected them to tow our car. Operator hooked car incorrectly and did damage to the undercarriage of the car. A one day fix to an alternator has now turned into a two month nightmare. Do not recommend. read more

Acura Roadside Assistant called Rich's towing. My brand new car was pulled from behind and they dragged and managed to damage entire front bottom of my new baby!!!! The operator offered no apology. And stayed on his phone arguing with his girlfriend. And now Acura is telling me they will NOT pay for the damages. I am stuck with $600 bill. Please stay the F away from this business. And think twice before you buy Acura. read more

THEY WILL STEAL IF THEY SEE SOMETHING THEY WANT!!!! I got into an accident and they went through my car and took cash out of it!! Only a crappy person and company would do that. So long story short, don't forget to lock your doors. read more

fast response time when my truck broke down. twice

Horrible service. Terrible prices; they basically took my car when I was asleep, then extorted all the money they could from me during the blizzard of '16. After I had called about 100 times the following 2 days, and there was no answer, I assumed they were closed. When I went to the shop on Monday they told me I should've known they were open the previous day when I asked why they were charging me for the additional day. How was I supposed to know? To me this amounts to strong armed robbery. They are rude and unprofessional. Pray you don't have to do business here. If you have a choice go to Len's. It's right down the road and the guy runs an honest business. Wish I could say the same for this place. Bunch of crooks. read more

I skidded into a low profile curb this past weekend and the car was not drive-able due to a sensor malfunction. My SOS service contacted Rich's for the tow. A professional guy named Rob came to the rescue. He was skilled, knowledgeable, and personable. Obviously this company takes pride in hiring top talent to represent this business! I would highly recommend the company to any person that needs towing services. Thank you - Audrey read more

This place is complete garbage. The worst employees and service I have ever experienced. They scratched up my car and acted like it was my fault and refused to acknowledge it. Took almost $200 for 12 hours. Never go here unless you want your car damaged. Hope they go out of business. read more

If i could rate them fuck-ups, then I would. Told me they could get my car out of a parking garage. Got here and said they couldn't even when I confirmed that they had a truck small enough to do the job. Driver tells me that he can't do it and that if I will drive it out he'll meet me at the bottom, dumbass, if I could drive it out I would have. He tells me that he'll call his dispatch and see what he can do. 10 minutes go by, no call. I call him back, he's on another job, he told his dispatch I was unwilling to drive it out to him. He never called me back to let me know. I called his dispatch to tell them but they didn't care. White trash parasites, that's all they are. 5 hours later. what a shit company! read more

Few weeks back my daughter got a flat with my car. The driver was rude to my daughter who is 18 years old. Never will call them

Rich's Towing Service recently came out to tow my vehicle. This was the first time dealing with any kind of towing company. I was greeted with a very helpful and kind woman who answered all my questions in there office since, I was unsure if my roadside gave them the proper information. When Rich's Towing arrived before the estimated eta I was surprised at how professional they were. The driver was kind and patient and treated my car like it was worth a million dollars. I have recommended them to all of my friends in case they need a tow. read more

This company looks and operates in a non-professional (shady) way. I was stopped by a cop and didn't realize that my registration expired, hence the officer (no names) call Rich's towing and towed my car on Friday at 3:30 PM. I went to DMV on Saturday at 8:40 AM, got my registration renewed, and went to pick my car, and they tell me that they won't accept any other method of payment except cash only. Less than 24 hours and they charged me $298.00. They didn't have a change of $2 to give me out of $300 that I gave. I am not sure why the cop chose only this towing company. Their business is located in a corner of North Brunswick...don't dare to visit them once its dark; yes that shady!!! read more

Horrible service, had my car towed and it took the driver 45 minutes to get it off the tow truck and during that debacle he damaged my tail pipe. Cost me $1159.00 in damages. DO NOT USE THEM!! read more

I would never get any business to this company, their truck today almost pushed me off the road just because I was driving permitted 25 and they were going like 60. Unprofessional!!! read more

Bmw assist contacted them to tow my vehicle. They did not show up for 21/2 hours. The worst part was that the people answering the phone kept saying the truck was on its way. They claimed that they could not reach the driver because he cannot talk on the phone when driving. The radio didn't reach because he was too far away. Really??? This is 2018. The driver claimed he had another stop. Which is it? Very unprofessional! read more

They suck I cancelled because my mechanic wasn't available. The driver called me twice cursing at me two thumbs down

Rich's Towing Service towed our car to dealership today. The driver came in time and was very professional and polite to speak with. The phone attendant was also very informative and patient. I highly recommend them! read more