I brougth my 2006 LX 470 Lexus Suv to J & L Auto Body to have a protective coating that was applied over 15 years ago. It looked horrible. J & L removed the coating and my vehicle looks brand new. I highly recommend them. Thank you for an excellent service Mrs. Welch read more

Excellent Service. Will definitely recommend to friends and family. Meineke tried to charge me for services i did not need.

Went to location, received quote and paperwork for hood replacement. Job to start on 8/16/2021 per their representative Frank Butrico on 7/30/2021. I tried to call on Saturday the 14th to verify all was ready but the phone just continually rang and rang and rang. No machine and no answer. On Sunday the 15th I dropped my car off at J & L and left my keys on the box. Job to take 2-3 days per Frank. Today I called to see how things were going and they told me they had not even touched the car yet. I get that hiring reliable people is difficult due to Biden's handouts, but what happened to common courtesy. One phone call to me is all that would have been required to explain the situation. I can't just leave them my car and hope it's done in the next week or two! I have responsibilities to my family and work. I will never deal with people who are so epically disrespectful. When I picked up my car the two space savers were sitting at their desks doing absolutely nothing. How hard would it have been to pick up a phone ( they certainly had my contact info) and call me. Screw me....no screw you J & L. Kevin Marshall Dwyer read more

I was sent to this body shop by my insurance company to fix minor damage to my front passenger side bumper. I guess I thought since my insurance company sent me and had given me a claim number, J and L had also been given the claim number. When I first went into the shop, Frank was very rude to me, telling me "You can't leave it today! You need an appointment." That was fine but his tone was pretty arrogant. So I made an appointment to fix the minor damage to the front passenger side bumper that was caused when an orange cone that the car a bit in front and to the right hit and then it bounced into my car. On the morning of my appointment I arrived a a few minutes after 9:00 am. I got a loaner rental car and went home. At about 11:45 I got a call from Frank asking me "What about the other fender?" "What other fender?" He told me it was banged up. I couldn't understand what he was talking about. There was nothing wrong with it when I dropped it off. I asked him to send me a picture thinking it was another car. When I got the photo I was mortified! There was no way I could have even driven the car had it been that way when I drove it that morning. I asked him to get me the footage from his security camera, but he said it stopped working last week. (How convenient.) Bottom line, I would never recommend this company for any work ever! I couldn't post this until I gave it a star. If I could I'd put a minus in front of the s read more

I cannot believe the service! I dropped my car off Sunday and was promised it would be done in a few days, my car was done by the end of the day. I have never experienced that! Whenever I have brought my car in anywhere else there has been delays and hidden charges. Not here! Price was up front and fair, customer service is A+. I trust Lenny to do work on any of my cars for the future. Thank you again for your honest, quick service! read more

Second time using this shop for repairs, excellent work and fair pricing... I would highly recommend checking them. read more

Great service and really friendly crew. I highly recommend them if your in the area. They also have a great shop next door that can fix the inside of your car read more

My car was hit from behind, causing extensive damage. The professionals at J and L made it look brand new

I have been coming to J and L Auto Body for years because they do such an amazing job with any type of repair needed and provide great service! Lenny and Mat are a great team and always make me feel like family. I recently needed a repair on my bumper and they took great care of the body work and paint job. You can't even tell it was damaged before! I would recommend them to anyone - definitely my go to repair shop! read more

Previous reviews seem to be on par with my experience. My car was involved in a hit and run and I needed to have my bumper replaced. I brought my car into Progressive's Service Center and unfortunately they forced me to send my car to this shop. When I got my car back my leather seat was scratched and my backseats were dirty. Apparently the guys at this shop felt the need to go through my trunk and throw everything into my backseat. :-/ Oh, and as for the repair, from what I can see it looks okay, but I wouldn't recommend this shop. I went to 3 different shops before going to Progressive and they told me the job would take 3 MAYBE 4 days. My car was in the shop for over a week, which is crazy considering that auto body shops give preference to insurance companies. I'm glad to have my car back, but I wouldn't take it back here. If you're smart you wouldn't go here either. There are far better shops around. read more

I walked in to get an estimate for two tires. The guy at the counter was on the phone, I waited more than five minutes for him to finish his conversation. I asked him for the most reasonable price on tires. He quoted me $122 per tire. I told him that is too much. He responded by saying that my car is a weapon and that he wouldn't feel comfortable with me driving the car knowing that his family could be killed. That he would kill such a person. Then I asked him how much would you charge for a brake job, he responded that I would not be able to afford them. So I just walked away... what a way to loose a customer.... read more

I went to J&L auto body in February of 2017 as I was involved in a minor accident on the front passenger side. I had the fender and headlight replaced and the front bumper painted. A few months later the paint on the front bumper was cracking and peeling off. Minor at first, but it kept getting worse. Later that year, in November I reached out and told them the issue. I brought the car in, and if I remember correctly a gentleman named Joe said it would be warrantied and repainted free of charge, although he suspected it was due to me hitting things. The only time I ever hit anything was going slightly over a parking stall cement block, earlier last year before the accident. I left the car there, only to get a call a few hours later that they are now refusing to warranty the work and that I must pay to have it repainted. After some back and forth, I agreed to pay it as the car looked terrible, and I had to go visit family the following week. $250 later, a "discounted" price I was told, the car was painted. I got home and looked at the job, and there was already a stress crack under the clear coat. It was small so I didn't complain. Now fast-forward to today, and I'm the same areas as before the paint is cracking. I took it to a buddy who has a body shop, and he said the issue is likely due to the paint itself. I have been more than diligent not driving over anything, and have never hit anything since the last time it was painted. I am beyond disappointed with this shop, and with myself for giving then my money after botching the paint job the first time. Attached are photos of the original cracking first, the cracking under the clear coat hours after picking the car up, and the cracking on the bottom. I had high hopes, as my first time there everyone was courteous and it looked great. A few months later, terrible disappointed. Avoid at all costs read more

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I've been bringing my car to these guys for a few years now and they are excellent at what they do. In terms of customer service they are courteous, respectful, honest and affordable. They're very efficient and quick as well. I also love that they take me into the garage to show me what needed repairing. I highly recommend them for any and all auto repair needs. read more

Last night my car broke down on 287. I was close to J&L, so I managed to get it there and left it overnight while dropping my key off with no idea if they could help me today. I called this morning at 8, and they understood that I was 3 hours from home and Mitchell got my car in and fixed by noon today with no issues. His customer service was amazing and I'm so lucky that when my 2011 car decided to quit, that I was close to a place that didn't try to rip me off and did not waste any time helping me. Most places would have told me that they were too busy and I'd have to wait, but j & l got me right in. Thank you so much for the speedy and fair service!!!!! read more

horrible CUSTOMER SERVICE! I walked in to have work done to my car, and there were 3 employees working who did not ask me for any assistance. They don't care about customers and if you want their attention you have to ASK for it! DON'T GO HERE! read more

J & L Auto Center has excellent service! The staff is very professional and honest. I had over $6000 in damage on my SUV in October. They were very quick to write my estimate, work with my insurance and repair my SUV. I received my SUV back within 3 weeks of the accident. It was repaired perfectly and It looked amazing. I would recommend them to anyone looking for a repair shop. read more

J&L auto center recently fixed my breaks in my car. I was so happy with the service there. They welcomed me with a warm greeting at the front desk and took care of my Subaru Impreza Sport; 2014. I would highly suggest coming here. They are quick and extremely efficient with the care and detail they provide. I worked with Matteo Casiero, and wanted to thank him for all of the great work he did. J&L all the way! read more

Called the other day about getting a oil change on my car and a noise looked at but was only able to do it for saturday. They were accommodating to make it work they did the oil change let me know my left side ball joint was loose and needs to be replaced. They're working on an estimate for me and said they'll get the pricing before the end of the day and try to get the car in as soon as possible to fix it. Can't ask for better service read more

So I unfortunately had to bring my 2018 Honda Accord here recently twice in a week (a busted fender in an accident, and a shattered windshield from a tree branch), but both times they've done incredible work. The staff is extremely friendly and they give upfront time frames. I'm fortunate to have a trustworthy, quick and efficient auto body shop nearby. I'd recommend them to anybody. read more

Never ever come to this place. The customer service is awful. I change the wiper in this store, one of the guy in the front desk yelling at me when I accidently drive into their service parking lot. And he said u should just park Is this for real? I have never met this kind of problems before. The employee shows no respect to the customers. star is way too much. read more

Let me sat this first. I DID NOT get my vehicle fixed here.....That is only half the story though. I pulled in with a battery issue. Optima yellow top was steaming and cooking. my alternator was charging intermittently and my computer was frying everything. I was trying to get to my grandmothers funeral in NC with my wife and my cousin in a 1986 Dodge Roadtrek class B RV, and we broke down in Jersey. I asked if they could take a look, and headed on my way to NC in a rental. They agreed to take a look. I was of course worried they would look for like 8 hours and tell me I had a $1,000 bill at the end. They called me after putting two hours into it and told me what the issues seemed to be. They said "if I look longer and start fixing things, we are gonna have to start spending your money." point is they were honest and up front about everything. I knew it would cost a . lot of money I have to replace 3 expensive parts now. I was of course also worried they would charge me for storing the van.... and they did not. They were very understanding and empathetic to my situation. They also did not charge me the full price of the 2 hours worth of work they did diagnosing and repairing fried wires. I have many miles under my belt and am very mechanical. THESE GUYS ARE HONEST. Thats what you want. They did not fix my van, but I sure as hell would let them.!!!!!! read more

This place has excellent service and entire staff super professional. The work was superb. I brought my vehicle in here for collision work and paint work and the paint and body work was outstanding. Lenny the man who did my work was the most pleasant professional to work with I highly recommend this place and I wouldn't look anywhere else for better service all around. read more

This has to be one of the best shops around. Matthew and Mitch were more than pleasant to work with. I'm not a car buff and they were able to answer every question I had in addition to fixing my vehicle. My car broke down and I called them in a pinch. They were very accommodating and provided a quick and quality repair! The shop was extremely clean and huge!!! It's not your average mom and pop mechanical repair. I will definitely be returning as a regular customer read more