The building is nasty and the residents are rude and disrespectful and there attitudes are…read moreunpleasant and the building is nasty with bugs in the lobby and they have roaches in the apartments and they leave the laundry room nasty with paper on the floor and they don't close the door to the inside of the building and anyone can just walk in the building

The concierge Madison was EXTREMELY RUDE when we were trying to deliver a resident's food. The…read moreresident gave me instructions on the phone, and she was EXTREMELY RUDE and condescending.

This place is really bad. I'm not a tenant but here is my experience that I've witnessed with this…read moreapartment. I've actually watched tenants call in for emergencies and the apartment people ignore the request. Actually, the experience that seems to happen frequently is that sewage will come out of kitchen sink, the tenant will call repeatedly and the main office will ignore it. A few times the tenants that I'm referring to will actually get a hold of them and the main office takes a work order (basically they'll document the issue to give to the maintenance man) but the maintenance man will never come out. This is a FREQUENT PROBLEM. What will happen is that they'll take a work order and then claim that they never took a work order. Which is frustrating because WHILE YOUR APARTMENT IS COVERED IN WHAT APPEARS TO BE POOP AND PISS, they're playing with the emergency as if they never received it. You can ask the tenants of every building in this complex. They will verify this issue. Now if you can stand this, take this into perspective. If your carpet and floors were to become damaged because of the flood that is bringing up POOP AND PISS IN YOUR KITCHEN SINK, and the main office isn't handling it, then you are responsible. You technically won't get your deposit back when you try to move out of the apartment. ----- In short, Run as fast as you can...this place is ran by slum lords. They'll continuously switch out management to bring in another slum lord.

I went over to the apartment complex just to look around and see how things look I have a niece…read morethat was interested in residing out in the southwest suburbs so it looks clean quiet and well kept up on the outside I seen a resident to answer how long she's been there and how does she like it she said she had been there two years in here with no problems other than you have to stay on management for the work orders to be doneOther than that she had no complaints I'll give it a thumbs up from what I heard and what I seen

When relocating for work applied for this apartment and a few others, I paid the $400-$500 deposit,…read moreI ultimately went with another apartment because the turn around time for Arbors background check was taking too long and I had to move before starting work. I never heard anything from Arbors about the status of my background check or any info on the apartment. Never got my money back nor did anyone answer my calls/emails. I had no issue getting my money back from the other apartments I applied too and did not accept.

I really like how these apartments look. The outside visuals really explain how they take care of…read moretheir apartments. What threw me off was the fact that they told me I could not move in because I made too much. Really, that's what they said. I could not believe what I was hearing. Thank god I didn't put in an application and gave them my $40 because I would be livid. I'm not understanding why they wouldn't want to have somebody living there that would be reliable and dependent on paying their monthly rent. This really made me upset.

I used to live here and it was the worst decision I ever made. The summer of 2024 my central air…read morewent out and the would not fix it and then in fall of 2024 I noticed that my heat did not work and I asked them to fix it. I asked many times if they could fix it and ever week there was some reason why they could not fix it and in December when I moved they charged me for breaking my lease. And did I mention the roaches they would come once a month a spray under my counter and they was it I had to hire my own exterminator to try and get rid of them but the whole building had them so I could never get rid of them. Don't move here

Maple Leaf apts. is keeping our security deposits erroneously. They kept over $1,300 of my daughter…read moreand $813.00 of mines. The apartments are mold and roach infested. You have strangers sleeping in the laundry room or loitering in the hallway all hours of the night. In the wintertime I had absolutely no heat. I was told that I was responsible for putting plastic over the windows that was misfitted and letting cold air in the apartment. The maintenance workers are lazy and sloppy, wasting paint all over the apartment and taking forever to do simple jobs. The apartment manager has mood swings, she is also very, very unprofessional she doesn't know how to talk to you without getting confrontational. They will literally stop answering the phones or emails. My daughter and I both have section8 and we were being threatened by the apartment manager every other month that we were going to lose our section8. She uses her employees as her personal bodyguard she also sends the young male maintenance workers into the apartments with keys after just knocking one or two times. They came in my apartment and sprayed roach spray while I was asleep, I have asthma, woke up and could not breathe. They do not shovel the snow in the wintertime except for their own walkways and parking spaces. It is only one elevator per tall building, and it doesn't work half the time. The people that fix the elevators don't come out on the weekends. All of the employees live onsite, they get all of the new appliances first before the other tenants. University Park is a slum suburb, especially in Maple Leaf apartments.

We had an old broken hot tub that I cut up into pieces and really didn't want to figure out how to…read moreget rid of. Called at about 3 pm on a Thursday, they responded quickly and showed up as scheduled Friday morning. 20 minutes later, they had everything on their truck and even swept up the driveway where they loaded the truck!

We had hodgepodge remove several pieces of furniture. They got back to me right away with a fair…read moreprice. They came in two days couldn't have been more professional. Great to do business with.

Management Don't Do Shit They're Lazy and Messy As Hell Will Literally Sit & Discuss Your Business…read moreTalking Sh*t To Other Renters Around Not Knowing Everybody Over Here Knows Everybody Definitely Discriminate Their Renters As If They're Higher Than You When 9/10 we make more money than they do working in that dump of an office. You can put in so many work orders they will just mark them completed never call never show to fix anything OH BUT THEY BEG N BEG FOR THEY RENT THOUGH. Buildings To Doors Always broken so anybody can walk in your building as they please they got so many dumb parking rules because they are money hungry. You gotta pay $10 to have your guest come visit and your only allowed 2 parking passes per lease holder so you cant host holiday's this place is a JOKE and the management is a BIGGER JOKE. The new colonies management was BETTER linden park just slapped a new name on the complex but dont do a damn thing.

These apartments are very nice. The buildings are well built and very strong. Guess that's because…read morethey were built back when builders took pride in their work. They look excellent for their age. And the staff is the best I've seen in Illinois. They treat you like family. The maintenance is quick and responsive. This is a great community. Nice nature landscaping. Beautiful buildings. And close to nature. And the apartments are nice and roomy. And great heat in the winter. I highly recommend this community. You won't regret it. And the office staff is so friendly they truly do care.

Been complaining to the office and property manager about cars that have not moved and 6 Plus…read moremonths yet they refuse to do anything about it it's ridiculous there's at least three cars that have not moved since 2025

I have lived here for 4yrs and I must say the property manager (Phillip) continues to demonstrate…read morecourteous, efficient, and most of all professional service. I recently had an urgent concern in my home and Phillip wasn't hesitant to address my concern with extreme professionalism and compassion. It is truly refreshing to see such personal attention to your concerns in a property that's quite large. Phillip went above and beyond to correct my situation, and as stated in a property so large, there was attention to detail and the satisfaction of knowing the job would be completed. I appreciate and commend Phillip for his dedication to his job. I am truly relieved to have an outstanding property manager like him. Thank you Phillip!

Autumn Ridge Apartments gets a poor rating because the complex needs to be torn down and the…read moreunderlying issues that are causing damages to the property and units needs to be repaired! They are advertising false positives about this property and scamming innocent people!! This place is disgraceful and needs all new pipelining and sewage drainage these buildings need to be demolished and the entire property needs to be revamped! The land is beautiful with lots of potential for perhaps a mobile home community under a new development plan and contractor's!

this review is strictly for the new staff thats now in place. great job! ms. angela (property…read moremanager) is the best! she was attentive, she didn't interupt while i was explaining the issues we have on our floor and inside our units. all our washers are now working....trash room stays clean! i'm more than confident that with time, things will get somewhat back to normal around here. she walked into a disaster and i think its only fair that her and her entire team is given a fair chance to do what others never even bothered to do. great job ms. angela and team. ms. k. jackson :)

Maple Leaf Apartments does a really good job at keeping tenants well informed, whether its a…read morecourtesy call that the water will be shut off for regular checks from this time to that, or the parking lot is being redone and to park in an appropriate lot, Maple Leaf makes sure that tenants are not blindsided. Also, Maple Leaf offers more than one option to make rental payments, both online and in person via money order.

Cedarwood is a great place to live. Allowed me to retire EARLY and I still live quite comfortably!…read more I, like many others live here because I want to - not because I HAVE to. The problems that are listed about it - are EVERYWHERE. I could be complaining about my big increase in property taxes (but I'm not), or the amount it costs to RENT a unit nowadays. So to each his own. OAN: I share a wall with my neighbor and I never know they are there - sweetness!

Front office lady who always picks up the phone is always so hasty with her calls and seems like…read moreshe is always having a bad day and transfers that energy through the phone. I'm sick of it. She always seems angry and she has told me incorrect information multiple times just to get me off the phone it seems like. Today I had to be stern with her because she gets loud and starts demanding more and more details as to why I need her to do something. Puts me on hold interrupts me when I'm talking multiple times during one call. Just too much for me. Very unfortunate and unprofessional.