Review in one sentence: Beautiful flowers for any occasion!…read more I've actually never been a direct customer here before, but my boyfriend goes only here if he ever buys me flowers. Maybe that's because it's literally a 2-minute walk for him, but I suspect if he didn't like his experience, he'd find another place to go. I guess you take that with a grain of salt and my review as the recipient of flowers from here into consideration when thinking of a florist to go to. The flowers I've received from Mason Floral are always fresh and very beautifully arranged. The first time was just a single red rose, which was wrapped in clear cellophane with baby's breath and some greens, nicely tied with a maroon-colored ribbon. The rose was selected at a stage that allowed it to continue to bloom over the course of the next week, and it was super fragrant, too! The second time I received flowers, it was for our 6-month anniversary, and my boyfriend had somehow gotten Mason Floral to stock fresh tulips in February! He told me he always asked if they had tulips (my favorite flower) the first time and kept asking a couple of times before actually going in to order a bouquet of anything for our 6-months. The tulips, I believe it was 11-12 of them (2 different kinds), were arranged beautifully in a glass vase with several daisy-like flowers. They also included some wiring decor in the vase that matched the color of the tulips. At first, the tulips looked really small (I think my boyfriend was a little off-put by that at first), but they opened and bloomed amazingly (again, over the course of a week). Both times, I brought the flowers into the office so as to avoid them being decapitated by my cats, and both times several people stopped to comment on gorgeous they were. My four stars is simply a reflection of me never having direct contact with the store employees/owners, and (from what I suspect) to be on the higher end of the price range for flowers. My boyfriend never disclosed to me what he paid for the flowers, but given that it's a private floral shop and I received out-of-season flowers, I'm going to say it's at least double what you'd pay at the local Meijer or market for flowers...

I know nothing about flowers. I told them what I knew and they filled in the blanks. All I know…read moreis they were on time, at the right place, and in great condition. Wife is happy. I am very happy. You are dumb if you don't use these guys.

Beautiful Flowers. My third order and they are absolutely…read moreBeautiful. Ordered today and already delivered. Highly recommend this store. I am in Florida and have a sick family member in Sparrow Hospital. You can trust this a florist. What was delivered was more colorful then on website. BEATUIFUL.....Thank you..

Great customer service! Called midday to see if it was possible to have flowers delivered that same…read moreafternoon, fully expecting a "that's impossible" response. The man I spoke with was so understanding and accommodating and was able to get a gorgeous lily bouquet together and delivered to my mom (whose cat, Lily, had to be put down that day) within a few hours. That level of service and the quality of the product is why Hyacinth House has been in business for so long and will continue to be a go to spot for floral needs. My mom was so touched and it helped make her day a bit more bearable. Thank you!!!

I worked with Lansing Gardens with my church for a large-scale project to beautify some areas in…read moreSouth Lansing housing developments. Not only did the owner refuse to give us a 10 percent discount on a $2,000 purchase--a discount his manager promised us, and she was embarrassed to have to withdraw--but they packed the wrong bags of soil in our trucks. What they gave us (manure rather than soil) meant our potted flowering plants would not survive. We had to hold up the project for a good part of the morning for hundreds of volunteers. While the employees were apologetic, the owner and manager were not. We won't use them again.

Waste of time Came…read morehere for a yard of top soil. "Sorry we are out" Called a few days later and confirmed before coming over that they now have soil. Drove over with a trailer. "Sorry, the person that loads the soil left early" Not coming back for a third try anytime soon.

Great staff, very knowledgeable and helpful. I will be a return customer. I like the personal…read moreattention when I have questions and have always gotten answers I needed.

Great selection, the service is the best and value is unquestionably wonderful…read more Scott - delta twp