AG Spa provided great service in a timely manner. John was very professional and explained things…read morerelated to my hot tub that I wanted to know. Contact them for all your needs!

My stand-alone hot tub stopped working after I accidentally overfilled it. Antonio was our repair…read moreperson from AG Spas. He showed up precisely on time. He was friendly while being very professional. He deduced that pump #1 was disabled, which caused the spa not to work. Antonio said he could replace the pump, but first, he wanted to see if there was a reason it wasn't working. He found the wire leading to pump #1 was lying in water and had a small break that caused the breaker to flip. Instead of paying for a new pump, I just had to pay for a new wire to pump #1. It's very nice to have a repair person who looks for the most inexpensive way to fix your hot tub. I will continue to do business with AG Spas!

I recommend them with confidence! They are among the most proficient pool companies in the valley!…read moreThey take care of me and my clients!

I am writing so no one else goes through what we went through with Calavan's Pool & Spa. They were…read morehired at many other properties where many problems occurred causing them to be terminated. I myself tried to work with this company so not to change to a different vendor. When I met with Larry owner of Calavan's he had no interest and pretty much laughed in my face. I decided to try and see if he would make things right however, everything got so much worse. Our pools at multiple properties went from the green algae to black algae. I highly recommend NOT using this vendor as you can see by all the complaints on Yelp. This is real and true. Be safe

California Pool recently completed the construction of our pool in Lake Las Vegas, Henderson,…read moreNevada. From our initial meeting with Danny Lovio, Senior Sales Consultant, through each phase of construction under the supervision of Mario Villegas, the entire California Pool team--including their crews and subcontractors--demonstrated consistent professionalism, courtesy, and efficiency. We appreciated receiving clear daily updates on the project's progress. Showcase Landcare worked seamlessly alongside California Pool, contributing to a cohesive and well‑coordinated environment throughout the build. We also received excellent instruction from Steve Gallagher, who spent several hours guiding us through the operation and maintenance of our new pool. We thank this team for delivering such a pleasant upgrade to our home, and we would confidently recommend this team to anyone considering the construction of a new pool.

From design, through construction, and after care, their team was always there to guide use through…read morethe process. They are great.

We were having issues with some markings/discoloration on our pool (replastered last year). Upon…read morereaching out to Blaze (spelling?) who had apparently taken over from our previous rep Luis- we weren't getting any answers other than that our pool vacuum was put in too early (it wasn't). After posting my issues here- Greg immediately reached out and offered to come check it out himself. He came, explained how to repair the issue and assured my husband that if there truly was any plaster issue he would address it through the warranty. They worked everything out to my husbands satisfaction (he can be even more critical than me). If anything changes I will update accordingly but as of now our issues are resolved pending an acid wash. If you have any issues- reach out to the office directly.

I had an amazing experience working with Pools R Us from start to finish. From day one, they were…read moreprofessional, transparent, and incredibly easy to work with. I worked closely with Ben, who really took the time to understand exactly what I wanted and brought my vision to life. He collaborated with me on the design, paid attention to every detail, and the end result is a pool that honestly exceeded my expectations! It looks absolutely incredible. What I appreciated most was how honest and straightforward he was throughout the process. There was never any pressure or upselling. Just genuine guidance and expertise. The entire team was responsive, communicative, and made everything feel seamless. On top of that, their pricing was very reasonable, especially considering the quality of work delivered. I couldn't be happier with how everything turned out and would highly recommend Pools R Us to anyone looking to build a pool. Truly a great experience all around!

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Distinctive Exteriors completely exceeded our expectations!!…read more Working with the owner Edgar on the landscape design for both the front and backyard was an outstanding experience from start to finish. Edgar was incredibly hands on throughout the entire process and truly cared about every detail of the project. I want to mention his crew are the exact same way, polite, neat and a pleasure they make sure everything is done perfectly! From the initial design phase to the final touches Edgar was present involved and fully committed to making sure everything came together beautifully. That being said we could not be more thrilled with our final result. Our yard feels like a true outdoor oasis, and we are so grateful for Edgar's talent and dedication. we would highly recommend Distinctive Exteriors to anyone looking for a thoughtful, talented, and highly detail-oriented landscape designer!

We used Distinctive Exteriors for our landscaping. They were fantastic. First off, Edgar is…read moreamazing. Personable, knowledgeable and very nice to work with and very skilled with landscape design. The workers were incredible also. We get a bit picky when we have landscaping projects and we asked for several changes. Also as anyone knows, bigger projects always have some issues. Ours were small, but they listened and resolved every one of them. I have yet to have a project not have a few small issues. They were responsive and awesome to immediately address any concerns. Our landscaping looks amazing. I cannot recommend Distinctive Exteriors enough.

It was our first time visiting this pool. Everything was nice and clean. We'd go back if in the…read morearea again.

This is a hidden gem for sure! I took my kids here on a hot day and they loved it! I paid 7 dollars…read moretotal to get in for me and two kids. The staff was nice and the pool was clean. They allow you to bring your own food in so we swam for a while then had lunch. Be prepared if your kids are not teens you will have to be in the pool with them. I'd recommend the pool area for younger kids but the water slides seemed to get the most action from all ages. We'll definitely be back!

We interviewed about 8 pool companies and chose Mission West pools. Their overall cost was in the…read moremid-range; however, we chose them because of their PM - Desiree. When we first spoke, she was upfront, polite, professional, and easy to speak with. In addition, she promised to be THERE for us with any questions or concerns. And, this was spot on! We are very glad that we did choose her and Mission West. Here are the pros and cons: Cons - Seriously, the PERMITS with the city will take forever. If you tweak it after it gets approved, add another 2-3 months!! We started in Nov 2022, and due to waiting for permits, we were not done until June 2023. Lessons learned: Make sure you review it with the PM before submitting it. There was "loss" in translation on the diagram and we had to tweak it to make it work. - We went with the white plaster. Filled with water, it is light blue. Once you chose it, you are stuck with it for the next few years until you decide to redo the plaster. If we had to redo it, I would have gone with Blue plaster with quartz blue pebbles. Pay a bit extra. - Contractor availability. Most of the pool companies contract with specific companies. There were times that we had to wait for these companies to complete other jobs before ours could continue. As a result, the project was delayed a few days/weeks. - Hayward water pump is painful. Glad that it is far away from the main house. It is noisy and loud. For a new machine, we had issues with "high T Cell temperature and various warnings". Wish they used a different vendor. Also, wish they have two SEPARATE pumps - one for the main pool and one for the spa. - Wish we bought LARGER mosaic for the middle of the pools. However, once the plaster is down, no more mosaics...LOL... Pros - This was easy: Desiree. Our family loves her. She is very personable and is always there for us. When we call her, she usually picks up or call us back within 24 hours. The communication was EXCELLENT. She really cared and we really appreciate her hard work. Note: if she did not know the answer, she always got back to us quickly. In addition, she would bring her kids. And, our kids would spend time with them... she is very cool. - Pedro the concrete guy. Don't know how to say this, he is an amazing person. Did an incredible job with the landscape and artificial service. - Alfredo rocked it with the electrical work - Sergio kicked butt with the excavation Overall, despite the hiccups, Mission West came through. Pool is great. Would highly recommend Mission West Pools.

Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

I used to use Get Wet Pool Services for a couple of years. Jesus was always great and did an…read moreexcellent job with my pool until he didn't. I was told some piping needed to be replaced, and I was taken advantage of. I was notified that the work had been completed, so I paid the balance of $800. Come to find out, the pipes weren't replaced! When I contacted Jesus about this, he knew the pipes hadn't been replaced, lying to me that it was. When I asked to be reimbursed, I was told that his contractor didn't do the work and that he (Jesus) was out of money for the materials. That's not my problem. He then promised to pay $400 in two weeks (Feb. 15th) and the balance on March 1st. This hasn't happened, or I might've refrained from writing this review. I've tried calling, but the calls go straight to voice mail. I've texted but have not received a reply. I've given him the courtesy of a few extra days and that I would be filing a suit in small claims court. I'm not even asking for the money back after four weeks of no service, even though I paid in advance. Ideally, I'd still like to work this out, but I am not opposed to moving forward with a claim. I hope no one else is experiencing service like this!

Jesus runs a great and professional service. He is quick to respond, courteous, knows his stuff…read moreand offers good value. I recommend!