My stand-alone hot tub stopped working after I accidentally overfilled it. Antonio was our repair person from AG Spas. He showed up precisely on time. He was friendly while being very professional. He deduced that pump #1 was disabled, which caused the spa not to work. Antonio said he could replace the pump, but first, he wanted to see if there was a reason it wasn't working. He found the wire leading to pump #1 was lying in water and had a small break that caused the breaker to flip. Instead of paying for a new pump, I just had to pay for a new wire to pump #1. It's very nice to have a repair person who looks for the most inexpensive way to fix your hot tub. I will continue to do business with AG Spas! read more

I had technician come and repair that he could do and was told he would have to come back when parts came in to finish other repairs. He stated that the $150.00 that I originally paid for them showing would be credited when final repairs were done. I contacted them when I received itemized bill and noticed $150.00 was not credited to itemized bill. I was told that was not the case and that no credit was due to me. I know for a fact I was told $150.00 would be credited by office and technician. I would not recommend them and if you do hire them document or record what ever they say. read more

AG Spa provided great service in a timely manner. John was very professional and explained things related to my hot tub that I wanted to know. Contact them for all your needs! read more

The spa company goes to the extra mile to make sure your well taken care off. Thanks again.

Good service, very professional and reasonable price. Thank you Antonio. He's very friendly and helpful.

Jon did a fantastic service job for us. His attention to detail and desire to make our experience pleasant was refreshing. Thank you.

We are moving to Las Vegas and in the process of purchasing a home. We decided to get a hot tub. We have been in many hot tubs, but never owned one. Saw on Yelp! AG Spas, almost 5 star reviews, and decided to go take a look. Walking in, the place was quiet, no customers, smallish showroom. Joe came out and greeted us, answered all our questions, very patient, very knowledgeable, not pushy at all. Well, to make a long story short, we pulled the trigger! Sundance seems to be industry leading in quality and stands by their products with a good warranty. Joe hooked us up with everything we need to get started, including delivery and set up, even has a recommendation for an electrician too. One stop shopping! This review is just for our shopping experience, we did not even close on our new house yet, but knowing everything is set, it's a big relief! Next review will be on the hot tub itself! read more

I highly recommend AG Spas, we had some issues with our spa and we were able to get an appt pretty quickly and the tech (Antonio) was ontime, identified the problem and fixed it for us right on the spot. We have never been disappointed with A G Spas. read more

We purchased a Hot Tub, unfortunately they delivery company would only leave at the gate to our backyard. AG Spas was recommended to us for moving the hot tub to our backyard and setting it onto our hot tub base. They offered moving it by hand or alternately moving it by crane. The AG SPA crew showed up on time along with the crane. The entire crew were professionals, friendly and made the Spa move hassle-free!!! A few days later the electrican we hired to connect the hot tub noted the hot tub was not square on the hot tub base. I called AG Spas and they sent a crew out to remedy the situation. Once again the crew was professional and friendly. They realigned the Spa and it looks great. If your looking for a company to get your hot tub placed on your pad they can do it right and stand behind their work. I fully recommend AG Spas and would hire them again!!!!! read more

Scheduled service with AG Spas on a recommendation and was NOT disappointed. Jason showed up, he was super personable, extremely knowledgeable and very helpful. He is truly an asset and I would definitely use and recommend the company in the future based on him alone!!! read more

I've had so many come give me an estimate for our hot tub we purchased from Creative Spa, who by the way took months and months for them to even come see the hot tub then turn around to tell us we needed to crane it out to fix it or just trash it because it's use less. This is a $18k hot tube they sold us that is only 3 years old, they wanted to rip us off by charging us to crane it out for $8k. We started to get bids and talk to other hot tub repair companies, we thought we found one but he ended up not coming back. But AG Spa came assessed the problem which all the others pretty much told us was one the pumps and was fixed the same day. Jason did such a great job, he also recommended for Ace to come out and drain, clean and fill, Ace made the hot tub look brand new! Cleaned everything including the cover! Now they are maintaining the hot tub monthly. I would definitely recommend AG Spa to anyone. read more

AG Spas - Looks brand new - Hot Tub & Pool Near Me - Las Vegas, Nevada

Brian was very helpful we had a unique situation that had to be taken care of with some spa motor and heater and he was able to come and look at it the following day and everything was taken care of it was perfect I highly recommend them. read more

This company is amazing, they are fair do a great job and guarantee everything. I haven't dealt with a company with integrity and honesty in a long time. I recommend them highly. read more

It took us several calls to nearly all spa repair companies in Las Vegas to find one who would (a) come up to Mt. Charleston to do the repair and (b) had the confidence to make sure they had all the parts they needed. AG Spas made the grade in both areas. Eric showed up on time, with the right tools and parts, to fix our spa, a leak in a pretty complicated place. I always admire professionals in their field who really exemplify how it should be done. Thanks AG Spas and Eric. It's great to know where to get the right help, at the right time, at a fair price. read more

We wanted to buy a used spa and found AG Spas. Bryan and Rich took such great care of us. On our very first visit, they had a great selection to chose from and we ended up buying a spa that same day. Rich was extremely friendly and knowledgeable. He gave us a lot of info on the spas, which helped us make the right choice. The owner, Bryan, took great care of us in setting up the spa delivery and other details. Delivery was quick and easy. This is a wonderful family run business that really cares about this customers. We absolutely love our new spa and are using if often. We highly recommend AG Spas! Thank you! read more

AG Spas - The lights change to many different colors. It's very pretty! - Hot Tub & Pool Near Me - Las Vegas, Nevada

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My hot tub, of unknown origin, started having the pillows disintegrate in them. Not knowing the brand or anything else I was referred to AG. Over the phone the lady asked me to send her a picture of what little logo I could see on the foam pillows. From there she found out exactly which pillows were needed. Upon asking her boss if they could get those and she called me back and told me the website that I could go to in order to purchase four of these different pillows. I love the service. The lady on the phone was super sweet. This company went above and beyond as far as helping me goes. I will definitely use them if I have to move a spa or put a new one in. They are terrific. I only wish they could have charged me for the advice. It was perfect. I now know that I have a Spa Builders spa with Diamante headrests. read more

My grandfather went out there to the showroom to try to purchase another hot tub he already bought one the lady in there Stephanie first thing out of her mouth was you already bought a spa why you want to buy another one who cares it's none of your business. What he doesn't this money if you wants to buy 4-5 more let him buy it that was really bad customer service you should be fired for that you have no respect for the elderly read more

Great Spa repair! They charge a travel fee and apply it towards repairs but keep coming until you are happy and the Spa is repaired! Nice qualified employees! The Only company I call for Spa repair... read more

There was a bit of a wait for scheduling but they were very responsive via email. The repair person Val was very nice and knowledgeable. Found it to be a bad pump. Took a little over a week to order part and come back out to replace. He accidentally switched one of the wires for the jets after replacing pumps but came out the next day and easily fixed it. Overall good service would use them again for any future repairs. read more

I highly recommend AG Spa. I bought a swim spa from them. John Mayo kept an excellent communication throughout the purchase and installation process, and very open to discuss options and provide additional suggestions. Jason did great job to keep it up and running and comes quickly to initial setup and training. Bianca in office is always there to help and answer all questions from me and provide instant feedback via call or email. It went great so far. read more

I wanted to finally give AG Spas a review thats been long overdue. Ill make it short since i dont have much time on my hands. Ive had them service my spa 2x now. First service was to fix my spa LED lights that were not working. Second service was when my jets 2 werent working. Both times were an amazing experience with them. Theyre prompt with time and communication. Any time my spa needs attention, i will only trust AG Spas read more

Very friendly people, I purchased two spas from them over several yeas and they both worked great. The first was a starter with only one pump, and the second was a Master Spa with 3 pumps (had to leave it with the house when I moved). They also move and repair spas too. My only knock is that they don't always have the best selection of spas available, so I ended up buying a brand new spa from Sunset Spas and guess who delivered it - AG Spas lol. read more

This was our 2nd time using AG Spas and we will always use AG Spas. This company is heads above any other company in Las Vegas. Jason came out because there was an issue with not all of our jets working on our swim spa. He knew exactly what was wrong and fixed the problem. He took his time and checked multiple issues that it could be just to make sure he was correct. Jason was very nice and knowledgeable. He even gave me tips regarding long term care for certain parts of the spa. Thank you AG Spas, we appreciate your help with our spa! read more

I had a very bad experience with the young man that came to fix my spa. After complaining to the owner I feel the owner of AG spa's handle my dispute properly. I appreciate him taking the time to hear me out and make it right. read more

They were very affordable. Great price for the service, and very helpful. Not trying to gouge us! They didn't try to sell us unnecessary products to keep our "new" used spa clean - in fact, he said, "You only need these two. Don't waste your money on those." Very appreciative! Breath of fresh air to find a company that just does what you need without trying to upsell you at every turn. read more

Great company to service and fix spas. Highly recommend If you have a leak in your above ground spa like I did because they know what they're doing. The strong guys that moved the spa on blocks and the knowledgeable technician Ceasar were great read more

I've utilized AG Spas several times for repairs on my aboveground Jacuzzi hot tub. They are always friendly, on-time, thorough, and charge reasonably for their services. Now they are my first (and only) call for Jacuzzi repair work. read more

Purchased a 2020 Home & Garden SPA. Bryan, the owner of AG Spas, very honest individual, good selection of used spas, for those who are looking for some hydrotherapy. Highly recommend this business to anyone looking for a reasonably priced jacuzzi/hot tub/spa. Appreciate the industry knowledge and attention to detail that Bryan was able to provide. Agree with previous reviews, breath of fresh air, fits the description! read more

worst company over totally lied and overcharged me 850 to fix hot tub bastards i talked to them on the phone and they told me 740 minus 120 for visit the worst company never use read more

I had an older SPA transferred from one side of town to the other. The crew took care of the SPA as they moved it in and out of each yard. They re-connected it and we discovered a new problem. Jason tried a few troubleshooting scenarios and attempted to provide the best option to repair our older SPA (discontinued parts). The SPA was eventually fixed and has since worked like new. I would use AG SPA again. Thank you Jason. read more

Wonderful company with EXCELLENT customer service! Bryan kept my information and communicated back once the spa with the right color & dimensions became available. Our spa is sparkling clean and looks brand new! Getting a refurbished spa was what we could afford & I am very pleased with the entire experience! They even included chemicals, steps, & a hydraulic cover lift. I highly recommend this company and am pleased that they also provide repair services if needed in the future. Thank you AG Spas! read more

I had a question related to my spa, and Jason took the time to help me resolve the issue, saving me money and time. He's very friendly and it's going to take the time necessary to help you resolve your question. It's nice to encounter this kind of service in today's world! read more

Extremely disappointed after being referred here. Called and no one answered. Message states that if they don't answer and it's normal business hours that they are open and busy with a customer. Made the 39 minute drive during NORMAL BUSINESS HOURS. And it's closed what a waste. You should be open when your hours stage your are open monday thru SATURDAY ...on your sign on your store and on your website and on your voicemail!!!! Bad business. read more

I inherited a 20yr old hot tub. All appeared ok, but I had a small leak at a gasket. Robert came out and showed me how that small leak had fried the heater. He replaced and gave the whole unit a once over. Very pleasant to deal with. He even gave me a quick lesson in how to keep the chemicals right. Honest and fair. read more

We are new here to the Las Vegas area and needed a large in ground spa removed. Bryan at AG Spas took on the project and in spite of weather and wind completed the removal without a problem. His hand shake is his word in getting things done and his crew was courteous, efficient and very neat in excavating this spa tub. My self as a business owner know the customer experience is the defining factor in a company's long term success, and AG Spas provided an exemplary customer experience for me that I will remember. Bryan is not about just getting the job done, but doing the job properly and making sure his customers are satisfied. I seldom write reviews but felt this experience warranted my comments... read more

The salesman was wonderful The prices unbelievable The men who did the FREE next day delivery and installation were polite, knowledgeable, efficient and just plain fantastic! I would recommend this business to anyone! read more

I purchased a used jacuzzi from AG spas over the summer. I Understood this was a used spa and might have issues later. A few months went by and my heater wouldn't turn on. AG came to check out the problem within a day of me calling. Joe, the technician, was quick to assess the situation and solve my problem (recirc pump went bad). Although I'm disappointed the pump took a dump, I appreciated their quick response and attention to detail! read more

I had a spa pump replaced today and wanted to take a moment to acknowledge the excellent service I received. Joe was my repair person and he was great. Appointment scheduling was simple and straight-forward with excellent communication, on-time arrival on the day of service and great results . Now I'll be ready to enjoy my spa...just in time for the cooler weather. Thanks! read more

Excellent company! Came out found and repaired a leak inside my Elite spa. These guys know what they are doing. A very reasonable priced service call. It's been a year and the repair is still holding up. You can't go wrong with them! read more

I am so impressed with this company. Ace came out to my home and drained and cleaned my swim-spa. I bombarded him with numerous questions about proper maintenance for the swim-spa and he answered all of them without making me feel silly. Ace is professional and efficient, and I will be using this company again in the future! read more