Stopped at Mike's Automotive during a girls trip when we heard a strange noise coming from the…read morebottom of our car. Ken was the one who helped us--super friendly, professional, and welcoming from the start. He took the time to check everything out thoroughly and quickly. Best part? He diWe were back on the road feeling safe and taken care of, all thanks to Ken. Can't say enough good things--highly recommend Mike's Automotive for their kindness and top-notch service!

Great service! Prompt scheduling and generous with his time…read more On vacation in Hot Springs and got 10in of snow. Someone fishtailed into my car and took out the taillight. Everyone is shut down for the snow but Mike got back to me and scheduled a service call. He fixed the lights enough to safely get us home, at a great price! Thank you Mike!

Absolutely the best shop around. Kept me informed and updated through the repair of my 71 C10's A/C…read moresystem. Quality work at a fair price. Thank you guys.

I have tried several mechanics in the Hot Springs area over the years, and I'm glad I found Kilby…read more We have had several repairs done there on our 3 vehicles, and have found them to be consistently fast, honest, and fair. They have been good at communicating and letting us know how long repairs will take, and they are friendly, knowledgeable, and professional. I highly recommend Kilby to all my friends and family!

I really do love this company! Their prices are very reasonable and their customer service…read moreadvisors are very friendly and they do a GREAT job of helping you find the tire that is just right for your vehicle. I purchase tires for all of my vehicles here, period. Their customer service is consistently outstanding. And, they offer many other services for your vehicle as well. Recently, I dropped my vehicle off for a tire rotation (I also love that with the purchase of tires, you get free tire rotations!). Because it was a Saturday, which I imagine is probably their busiest day of the week, I was expecting to drop off the car and pick it up later in the day, but they had my tires rotated and had me back on the road in under 15 minutes. Excellent! Always great customer service! The one thing that I would say that I am not crazy about, is that I would rather that, at least for now, that their staff would wear a mask. It's not a huge deal for me, because I do wear a mask and have been vaccinated and I am not made to feel uncomfortable wearing a mask in their lobby, which I appreciate! It just may be a concern for some who may view this review. In summary, great company and very friendly and super competent staff.

Good family ambience from the front desk all the way back with the mechanics that actually doing…read morethe work going above and beyond the little pay task. Rotate, balance and full inspection they recommended new front shocks they are in the process of installing it everything under 30 min They put me on the schedule for a full front alignment as well these guys are the best.

Fantastic everything, got a clunk, go see Krunk! Met our expectations every time, highly recommend!read more

I won the monthly oil change and I am very much appreciative for that but when we got car home it…read morestarted running hot. After checking all fluids I found my washer fluid was empty and my radiator reserve was over filled. I immediately sent message to Billy Kruck with no return reply and the message was opened. Asking if he had any idea what it might have been. NO REPLY. PLEASE REMEMBER I take all my cars to Kruck Automotive. ​ At this point with no reply. I would definitely not use these people. I have never had a bill with them under $2000 and I feel like they are VERY OVER RATED.

I trust Jason the owner. He is always on sight. He is so honest and will tell you exactly what you…read moreneed or what you don't need. He has been my mechanic for many years. I have a 2006 Honda CRV and it runs like a dream. I have taken it to dealers' mechanics and they tell me what all it needs, etc, etc. They give me a list of all kinds of things but I take it to Posey's and he tells me what I really need. So thankful to have a mechanic like him. So trustworthy. He is always in the conservative side. Not trying to spend any more money than you have to.

Came to have some work done on my car recommend by Firestone. However, after having their…read moretechnician access my vehicle I was told that my part did not needed to be replaced at this time saving me almost $300. I appreciate the honesty of this shop and I will return when my part actually needs repaired.

Do not bring your car here, these people are scam artists. Told me one price up front and then…read morewould not release my car until I had to pay way more than what was agreed.

Alex replaced all my Spark Plugs on my 11 year old Lexus and an Ignition Coil. The service was…read moreexcellent! The price was fair. He was highly recommended by a friend and I felt the same way. Alex is a man with integrity and knowledge and I highly recommend him! (Call to get directions. They moved 2 blocks from listed location.)

This is a small auto repair shop that my son and I have used for repairs through the past several…read moreyears. We have never been disappointed with the quality of their work nor the price charged. They don't try to automatically 'sell' you other services unless you ask that they look for other potential problems. I'd definitely recommend Royal Auto Repair.

Alan Parks by far the best, totally honest, skilled, fairest priced auto mechanic and all around…read moregreat guy in Hot Springs. 99% of mechanics in HS royally lied to me, ripped me off, sold me bad parts! Garcia's on Grand Ave is one of the worst, if not the worst , so overpriced and Mike's Auto on Central another one; totally igñored me when I pulled into ship after being told to come in!! Nope if you need any auto repairs Alan Parks is the man to see!