Great mechanics. And honest. Thanks for years of good service! Wonderful people and a pleasure to…read moredo business with. From Jane Eason

WOW, been here many times. But this wk takes the cake. I Have ABS, Hazzard lights on an off my…read moredash, plus a small rattle under my hood off an on. Man said, I heard rattle it's a tie rod. ( Undermyhood?) Ok? Ordered my new left sensor replacement for my left rear wheel. Went back to shop Oh bad news, showed me my new part "Now" is the whole wheel is the sensor! WHAT??? Yes, this is what you need showing me on his computer. Of course it was $$$$$ I felt taken, and walked out @ that point. Do your homework folks, know your sh-t The part shown is all I needed. Sadly will never go back

I bought my first Infiniti this week! It took me a long time to decide what I wanted, but Dustin…read moreBarnes was the best. He answered every text throughout the process and even let me wander off while I shopped other car brands. He checked in with me from time to time and was always so pleasant and polite. There was never any pressure - not even on the day I did a test drive. He understood I had other brands I wanted to rule out before making my decision. Dustin also didn't play games which I appreciated the most. I've bought about 16 cars over the years, and I've met some annoying and arrogant sales people. Dustin is one of the best, and he seems like he's just a nice guy This week I decided I would pull the trigger. He got my paperwork started via text so that I didn't have to wait a long time when I got to town. He helped me learn the features of my new car and sent me on my way. It was super easy. I'm excited about my new car, and I was pleasantly surprised by the whole experience. My fingers are crossed their service department is just as helpful.

I purchased a used 2020 Infiniti from here. The salesman was Rickey. He failed to point out damage…read moreto the rear area. It was not noticeable until opening the lift gate. When I reached out I was told by Matt, a manager, that was considered blemishes and normal wear and tear. $2500 is not a blemish, that is a collision. I thought buying from a reputable dealership would take the worry out of car buying. I would not recommend this dealership even though I was recommended by two former customers.

Immediately someone was available to help me in my car buying experience. I asked a lot of…read morequestions and I never felt rushed. Everyone was exceptionally friendly, pleasant and excited for me for my purchase. I recommend this company and I look forward to future purchases with them.

Maybe a great place to buy, never tried dont know and now never will. Had 2022 GMC towed in on a…read morelate Tuesday night 6/16 went in to limp mode and then would not restart. Being over 2 hours from home had it take to nearest GM dealerhip. Picked up on trailer 6/26 and $1100.00 later. They broke plug on my ECM and installed another, mine had a sticker on it from HP tuners and they still overwote it and busted the plug. Now having to haul to a real mechanic to get fixed.

They are great!! Always fair and honest!! So dependable! They will find the problem and fix it…read morewithout any hassles.

Took my car to 2 other machine shops they couldn't find the problem they found it in 2 days fix it…read moreand if it hadn't been for the weekend I would've had my car back in 3 days will use them again

Absolutely the best shop around. Kept me informed and updated through the repair of my 71 C10's A/C…read moresystem. Quality work at a fair price. Thank you guys.

I have tried several mechanics in the Hot Springs area over the years, and I'm glad I found Kilby…read more We have had several repairs done there on our 3 vehicles, and have found them to be consistently fast, honest, and fair. They have been good at communicating and letting us know how long repairs will take, and they are friendly, knowledgeable, and professional. I highly recommend Kilby to all my friends and family!

Ionel went above and beyond to help me when insurance wanted to total my car after hitting a deer…read more Service was very fast and my car was done in 4 days. The shop that insurance wanted me to use was a week and a half at least. Ionel was very professional and helpful in answering the many questions I had. Highly recommend

I cannot say enough about Ionel and his team! They have repaired my car and my dad's. They always…read morego above and beyond what is expected. They work to ensure costs are affordable. He even came to my house to put a new tire on over the weekend to ensure it wasn't an issue for me....Above and beyond what is expected. I will never take my vehicle anywhere else. I more than recommend!

Had my car in and out!!!! Thank you!!! Quality was amazing!! Service was amazing! The team always…read morehas a smile on there face!!

My aunts car had some damage on her car from a storm. I took it to the Benton Collision Center for…read morean estimate so could let my aunt know the cost. James was very nice , knowledgeable and treated me with respect. My aunt will be making an appointment soon to get her repairs done. Thank you, James.

This is a small auto repair shop that my son and I have used for repairs through the past several…read moreyears. We have never been disappointed with the quality of their work nor the price charged. They don't try to automatically 'sell' you other services unless you ask that they look for other potential problems. I'd definitely recommend Royal Auto Repair.