DO NOT file taxes or an LLC with Chandler Knowles. You will be wasting your money, In addition,…read moreif you have more than a 10 minute drive to their office, do not waste your time. A 40-minute trip to deliver documents cost me a 1 hour fee. Despite the owner being "too busy" to introduce herself, she charged me for "consultation" services. My consultation consisted of sitting alone in a conference room, introducing myself to her administrator, and handing over my files. Ruthless and no concern for you or your company.

I would not recommend this firm. The first year they did my return, they made a mistake and told…read moreme it was my responsibility to make sure the tax return is accurate when I got a notice from the IRS which has never happened to me in my adult life. Chandler did amend the return at no charge but advised me it was my responsibility to make sure the entire return is correct. I'm not a CPA which is why I paid them for their expertise. I chalked it up to a one time mistake, but the next year I went over the return page by page, line by line, and found multiple mistakes (since it's my responsibility according to them so I spent hour and hours reviewing every line item). Chandler had to modify the return at least 3 times and make many corrections before it could be submitted to the IRS. These were mistakes I found (not them). What is the point of hiring and paying a CPA to file my tax return if I need to learn all the tax laws to find their mistakes. I had to proofread all their work but their fee was never discounted for the countless hours I had to spent proofing the return and bringing errors to their attention. I even had to bring to their attention a typo transposing numbers, a mathematical error, as well as a major error whereas they reflected tax free funds as taxable funds. Needless to say I decided to find a new CPA going forward as I had no confidence in their ability to prepare my return accurately. Fortunately, I found a highly competent CPA that I am working with now and have been for several years. My new CPA even went back and found more mistakes (that I didn't know about as I'm not a CPA). I had to pay my new CPA to amend mistakes from their original work. I didn't even ask Chandler to amend the old return to fix their mistakes as did not want to have any further relationship with them as trust was gone and I moved on to another CPA who I paid to amend the return previously filed by Chandler. The people at Chandler are very nice people, but I just do not have confidence of the accuracy of my returns they prepared so I found a new CPA. I shouldn't have to have CPA knowledge to hire a CPA to complete my return. I provide my CPA with proper documentation and while I still review the return before it is submitted, I expect my CPA to prepare an accurate return. I do hope that things have changed for them as this was several years ago and hope they are doing a more thorough review of their work. I wish them the best of luck. I didn't even want to write this review as they were nice people but a friend of mine said it would be wrong not to write the review. In the end, I do hope these were just training issues that have since been resolved so this does not happen to anyone else.

I have renters insurance through Frederick Hensley at Farmers Insurance. He has been amazingly…read morehelpful in several situations, going out of his way to help me navigate my insurance needs and claims. Not only was this the lowest cost insurance I could find, the service has been seriously amazing. Who knew I could be so impressed by renters insurance??

You will have so many issues and make sure you email so you have proof. Jim is never around unless…read moreit comes to sales then all of a sudden he is around to talk with. I sent him email that never got return or answered. He was out of town but I guess he never came back into town. Look for a different agent and you will thank me later in life.

This is probably the worst State Farm agency around. I have issues with my billing each and every…read moremonth. I've tried to be understanding to the revolving door, but it's time to move around. Jim Bridges is never available to speak with his customers. However, he's very accessible when he's trying to sell you a life insurance policy. Don't fall for it!!!! The entire office are liars. DO NOT I MEAN DO NOT get insurance through this agent. He will take your money and treat you like a stranger. My entire family had business with this agent. They have taken their business elsewhere. I'm the only dummy that stayed. I'm fed up for the last time and I refused to continue to give this agent my business. Jim Bridges does not care about his customers or their needs. If it has a dollar sign in front of it he's your best friend. After that you never see or hear from him again. I understand he's busy but I've worked for an Allstate agent and he made sure his customers were 100% satisfied. I made a huge mistake leaving Allstate. Jim Bridges you should close your office take a couple of leadership classes. YOU ARE HORRIBLE! I wish I didn't have to give you this star. You deserve 0.

knows the rules better than the IRS and St. O TX sales tax. they are worth EVERY PENNY !!!read more