I was sent to Dr. Short for a root canal procedure by my dentist. Every one working there is warm, friendly and professional. Their routine is very organized. Dr. Short explained the procedure thoroughly. He performed a nerve block and I felt no pain during the procedure. I was given post procedure pain medication and instructions. I rate my care by all involved as excellent. read more

Me and several of my family members seen Dr Short yrs ago, I was pleased then and even today. His work is still is Great! He is informative, professional, caring and attentive to all my needs and concerns. I've seen serveral Endodontist in the past, Dr short is the best! I will take the drive everytime to see him and that wonderful staff! Keep up the GREAT work !!! read more

I went to see this Dr for a root canal. Dr DID NOT use enough Anesthesia! Very painful procedure. Did not finish process here. Got a letter in the mail my acct would be headed towards collections for $12!!! Which is what was left after my insurance finishing paying. NO call or reminder to say hello, you have a $12 balance - would you like to handle...or honestly just chalk it up. It's $12 - just the principal of wanting to send of that balance. Yes it was paid. Do not go here read more

Extremely unprofessional dentist and office. I accidentally went here because my insurance company had him on the list and I assumed he was recommended by my dentist. This office is outdated and the staff are young and inexperienced. The registration forms are outdated as is much of the technology and communication in the office. He ran 50 minutes late for the appointment with no apology. A patient came out in pain/distress and was given pain meds in front of everyone. Dr. Smart spent more time talking about his "credentials" and accomplishments rather than reading the patient's history and obtaining appropriate medical records to properly assess the patient's history. He was hostile and rude. He seems to live in his past glory speaking of his past accomplishments. The office is run-down and his bedside manner is extremely poor. There is something wrong with this office and dentist. When I spoke to my dental office, they said that no one refers to him. I should have followed the referral list from my dental office and not from my insurance company. He seems to have little compassion and is more concerned about payment and his reputation. Very paranoid dentist insisting that he had to do things his way so no one would report him to the dental board. He seemed preoccupied with not losing his license. Very odd behavior. So glad I left midway through the appointment as I felt I couldn't trust his bedside manner. read more

I am, like I suspect many people, very apprehensive when having any dental work done. However, I was put at ease very quickly by Dr. Short and his staff. Dr. Short thoroughly explained the work that needed to be performed and my options. He allowed me to ask questions and patiently answered each question. He performed a retreatment of root canal ( a redo of old work). I was somewhat fearful of the novocaine injections that I suspected that would be needed for the roof of my mouth, but much to my surprise the 2 shots that I needed involved zero pain! Dr. Short also makes you as comfortable as possible during the procedure and even has a TV to watch overhead. He also explains what he is doing throughout the treatment, so there are no surprises. Victoria, his assistant, was also very nice and checked in with me during the procedure to see how I was feeling. Afterwards, Dr. Short asked me to call if I had any issues and even offered an after hours contact number. I had my retreatment done on a Thursday and had no serious problems. However, I was amazed on Monday morning when Dr. Short personally called me to check on my progress. I usually don't write reviews, but I honestly have been so impressed with Dr. Short and his team that I wanted others to benefit from my experience. read more

If a higher rating were possible, I'd rank Dr. Short even higher! Wow. He took the fear and malpractice out of root canal. First, he more than carefully and adequately explained the process using top level radiological technology. Showed me my hurting root that a previous endodontist missed two years ago. Then he explained what he would do. I came back a month later and he performed it all, again showing me what was going on. I felt no pain prior to or during the surgery. Of course, there is some soreness afterwards but he gave me pain medicine versus a prescription to go buy my own. Highly competent, outstanding patient care, latest technology, staff is so welcoming and kind and always helpful. Dr. Short worked with focused intensity on my tooth. I highly recommend him to everybody!!! read more

I had a very pleasant experience from the time I walked in the door, to being taken back for an x ray. Dr Short was so helpful during the consultation that I got a thorough understanding on what needs to be done for me to move forward with my dental care. Honestly, everyone was helpful in every way possible. I felt really welcomed, it was a professional and informative consult. I finally feel like it's hope for me! I was referred to the office through someone on Facebook which I was a little hesitant because I didn't know the lady who suggested I should go see him so I put it off and went else where( Big Mistake) but I didn't know. I wish I would have went the first time it was suggested it would have saved me my sanity and time. Nothing like having an understanding about your condition and now I know! read more

I always have anxiety attacks when going to any dentist and beside myself whenever I hear that I had to have a root canal. Over the years Dr. Short and his staff have, and continue to make me feel welcome and put my mind at ease during routine visits. Dr. Short and his staff will walk you through every step of the process explaining what will be done next and why. He has also been responsive during emergencies and always follows up with a personal phone call after any procedure. I would highly recommend Dr. Short and Apex Endodontics to anyone in need of a root canal. read more

Dr. Short is an excellent professional. He was thorough, explaining how he could help me and the possible outcomes when I first saw him. He was patient and understanding because I was afraid of the treatment. Yet, he did a great job. Did I mention his staff? They are very accommodating and friendly. I highly recommend Dr. Short's services. read more

Last week I had to have a root canal. Normally this would seem like a dreaded procedure, but it wasn't at all! Dr. Short as well as his entire staff are phenomenal. If you are in need of an endodontist, I would highly recommend you pay them a visit. I can't thank them enough. I'm feeling so much better :) read more

I was VERY anxious and not happy to have need a root canal. I was referred to Dr. Short from Dr. Blackburn, DDS and am now happy to have been referred to Dr. Short. He took the time to explain the procedure during the consultation and even more so right before the actual procedure. I certainly am satisfied with the work that was done and would highly recommend Dr. Short to anyone needing a root canal. He's also super nice and generally easy to visit. read more

I have never liked going to the dentist and knowing i was going to need a root canal sent me into a panic. I am grateful I ended up at Dr. Rico Short's office. He and his staff were amazing. Dr. Short is patient, understanding and took time to explain everything. I never felt rushed and he answered all my questions. He reassured me and it was easy to trust him. I never felt a thing and was very relaxed. I almost fell asleep!!!! He called me the very next day to check up on me. I highly recommend Dr. Short for any root canal. Thank you for making this experience so much better than what I thought it would be. read more

I had an EXCELLENT experience in this office. I was recently seen for a root canal procedure and Dr. Short was very thorough in informing me on what was going to take place next during the procedure. The root canal procedure was painless. I didn't even feel the needle when he administered the anestesia. It took about 35-40 minutes. Quick painless and thorough. I would DEFINITELY reccommend Dr. Short to anyone needing a root canal. Satisfied patient here! read more

I recently was referred to Dr. Short by my dentist Dr. Paige because I needed a root canal on a tooth supporting my bridge. The level of service was extraordinary and exceptional. I paid for my consultation and was given a complete treatment plan. It was so detailed and understandable that I elected to have the procedure same day. Since it was a two part procedure, Dr Short personally contacted me with in 24 hours after each procedure to check on my progress. I'm a 110 percent satisfied with his work. If you need a dental specialist, then Dr. Short and staff are the best choice. FYI my insurance paid for the consultation, so I got my money back. I only had to paid my procedure deductible. read more

Dental visits are never fun yet it's always nice to be well informed of the procedure that must take place to fix the dental problem. Add to that the associated costs that one would incur. Dr. Short and his staff at Apex Endodontics are very professional, caring and efficient in their approach to taking great care of their patients. As a Board Certified Endodontist, you can rest assured that you will be in great hands with Dr. Short and his staff. As you enter their offices, you're immediately met with a clean and tidy waiting room with smiling staff waiting to assist you. From Dr.Short's initial consultation, the explanation of the dental problem, the actual dental procedure that would need to be done to rectify the problem to the staff's explanation of actual dental costs, all went flawlessly to include my root canal procedure that I elected to take place, same-day. Should anyone reading this review be in need of an excellent and very professional endodontist in the Smyrna and surrounding area, look no further. Dr. Short himself actually followed up with me the next day to check in on how I was doing. What Doctor does that these days? Don't do yourself and your mouth (teeth) a disservice by looking elsewhere. Apex Endodontics is a cut above the rest. read more

I went to Dr. Short on the recommendation of my dentist to determine if I needed a root canal. I started having bouts of extreme pain from a tooth being prepped for a crown the week before. I ended up needing the RC and Dr. Short performed it at the same appointment. He explained the process very well and put my mind at ease. The procedure was relatively quick and painless, and my mouth felt much better the next day. Dr. Short is very informative and comforting, I can't recommend him enough! read more

I found Dr. Short through my dentistry listing. He was amazing. He explained my root canal procedure and put me at a ease. I felt little to no pain. Dr. Short also called me the next day and I was happy to tell him that I feel great. Choose Dr. Short for your Root canal procedure. read more