Had windshield replaced on brand new GMC Terrain, got my car back with scratches along the roof…read moreposts of the car, auto glass and construction claims it wasn't them that scratched the car, definitely don't take your car there to have your windshield replaced!!

What a great shop! The folks there are excellent and very professional. I've had more than 4…read morewindshields installed and they also did some work on my roof thumbs up!!!

We were passing through on our way home to Virginia. Our tire was going flat just about the time…read morewe saw this business. Took care of the tire. Within 30 minutes, we were back on the road. Thank you so much for your kindness.

I would suggest finding another place if you don't have plenty of time and money. It's very…read moredifficult to find a good,honest, efficient, and kind mechanic in Gallup.

Had a little car problem about 30 minutes west of Gallup, NM and Aces Towing came to our rescue…read more Had my car towed to one garage and then to second garage for a second option and Aces Towing did both tows. Overall, we had a great experience.

Professional, helpful and quick! They were able to assist with a tow and contacted me in time to…read moreget it where I needed it to be. Definitely would recommend!

Went to wash off the mud we accumulated during our off roading on the Continental Divide trail near…read moreEl Morro. Was heading to Gallup to hike Redrocks trail. Loved it

I'll start out by saying I used to love this car wash. I would drop it off dirty and it would come…read moreback immaculate, inside and out. I have a 21 f250, not a work truck that WAS in perfect condition. My last visit I got it back with several 1-2" paint chips on the hood. I went back, not angry and attempted to come up with a solution to the problem. It took over a week to finally get the owner to call me back. He said it must have been previous damage, that their pressure washers weren't capable of chipping paint etc. I just so happened to have a picture of my truck the day prior to the wash, he denied app responsibility. I am very dissapointed, I used to recommend them to my friends and family, now I have over $1000 in damage and was told they not only were not responsible but that it did not happen there. If they made it right, I would still take my truck there. Looks like I'm in the market for a body shop and a detailer

Brought my vehicle in to get water pump fixed.The first time they "fixed it", they broke the sensor…read moreand tried to say it wasn't their fault. They fixed it, and then said it was a different issue- the timing belt. They said it would be ready the next day. When we picked it up, THE BOLTS WERE NOT TIGHTENED CORRECTLY! I made it a mile before taking it back a second time. They apologized for not tightening the bolts and blamed it on a mechanic who was not working on my vehicle. The vehicle continued to run "rough" the following days, followed by decreased acceleration and jerking. I called them and was very upset with the WARRANTIED work that was performed. I did raise my voice to the receptionist and called back an hour later to apologize for my frustrations. She said to bring the vehicle in. Saturday: we called as soon as they opened to bring the vehicle in- we live roughly 40-45 minutes from Gallup. The receptionist said it was okay to bring it in and they would even give us a rental. When we arrived, I made eye contact with the owner, Ali E-Almahdawi, who then immediately vacated the premises. After seeing him, we were told they would not work on the car because of how I spoke to the receptionist the day before. Understandable. I ask to speak to the owner as the work is warrantied, but I'm met with hesitation and no one offers to help. The mechanic who worked on my car refused to take a look at it and another mechanic, unrelated to the incident, started calling me stupid for recording the incident. I started recording once I noticed the mechanics laughing about the situation and did not feel comfortable not documenting my time there. Several minutes after the mechanic called me stupid, he was in the area of my dad and I and I pointed him out. Immediately he says "Don't fucking point at me" and my dad got upset with his tone. The mechanic calls me dumb for recording (again) and asks that the cops are called on us. All of this has been recorded for my safety. During the entire incident, I was respectful, I was polite, but the same cannot be said about JN JA. When I asked the receptionist to point me in the direction to file a complaint, she refused "service" to me. The lack of accountability is astounding. We were initially quoted around $400 for the work and when we finally got it back, it was nearly 680! They never contacted me to inform me of the additional services they were performing.

Broke down on I 40. They took us right in. 2013 Range Rover. They did a great job solving the…read moreproblem and sourcing parts. Even gave us a loaner car to use over the weekend. Not many Land Rover parts in Gallup NM. Thanks for taking care of us.

Was passing through Gallup and had a blowout on our towed jeep. Called AAA and they sent these guys…read moreout. First guy was awesome and quickly changed the tire. I noticed a problem with the vehicle I hadn't seen until just before his arrival. I called AAA back requesting a tow to a local shop. The Jeep dealership had permanently closed so we were in a quandary where to go. We finally decided on Burnout Boys Garage. The tow driver was very careful as we followed him to the garage. He went an extra exit to turn around due to a low bridge he wasn't sure we would fit under! Thanks Matt! They treated us very well.

Had to get a tow for a flat tire while passing through Gallup and the tow truck driver was…read moreabsolutely phenomenal. Made sure we were taken care of, arrived quickly, and was fun to chat with on the long drive to Albuquerque! Thank you so much for making a really frustrating moment, easier.

Lacking business ethics. I booked an appointment for a car detailing which included picking up the…read morecar at my house. When no one arrived as scheduled, I called to inquire. The guy on the phone was aware of the appointment, hemmed and hawed, then said he would look into it and call me back in 5 minutes. This was on May 7 at 10:45 am. Still waiting for that call . . .

Had an oil leak for a few weeks & just to look at it other places wanted to charge $150 or more. I…read moregot my car looked at, oil leak fixed & oil change for $130. All done the same day. Super lucky to get in when I did. Guy running the counter was friendly, professional & quick. He found some other problems & I'm gunna go back to get them fixed. Also looking into getting a stereo installed by them.

Excellent experience with this shop. The shop was clean, they gave a fair price, and fixed the…read moreissue. Everyone we spoke to there was honest and communicative. They're also one of the only places that works on foreign cars in Gallup. They definitely know what they're doing.

Best auto shop I've ever been to! These guys are professional, intelligent, and care about human…read morebeings more than money, it seems. Very rare in a business now-a-days. Levi was friendly, professional, helpful, empathetic, and did everything in his power to help with our emergency. The mechanic was highly skilled. I enthusiastically recommend this shop for your repair needs!