Had a little car problem about 30 minutes west of Gallup, NM and Aces Towing came to our rescue…read more Had my car towed to one garage and then to second garage for a second option and Aces Towing did both tows. Overall, we had a great experience.

Professional, helpful and quick! They were able to assist with a tow and contacted me in time to…read moreget it where I needed it to be. Definitely would recommend!

They have had my Suburban for 3 months. I have not heard anything from them! Where is my SUBURBAN!…read moreI will be getting law enforcement involved if I do not hear from them! I live in Phoenix and was driving through New Mexico when my transmission blew! Dropped it off and have not heard anything from them since! I need my rig!

Tim Clani fixed me up quickly, got it done right the first time. On the road to Kansas.read more

I have no complaints about the actual service but to charge me $600 for a flat bed tow 2 miles down…read morethe road is completely ridiculous. I should have called around first and you should too! My vehicle is a 25ft RV on a Sprinter 3500 chassis. There was nothing special needed to get this on a standard tow bed truck. When I was quoted over $600, I trusted them when I asked if this was a typical price and she said they are competitive to the area. If this was a bigger rig and needed a big rig tow, sure maybe, but they should have reduced the price when a standard tow truck was used. i feel down right ripped off.

I requested my own roadside assistance which gave me a 4hr ETA then I decided to call around, top…read moregun showed up in 10min and saved me, very kind and professional people ... would definitely hire them if needed Amazing 5star service

My 2000 Jeep Wrangler's clutch went out while traveling through Gallup. This was late afternoon on…read morea Saturday. I knew no one. I called and spoke to Devian (owner) who was so helpful. He hooked me up with a reasonably priced tow truck. It took a minute (5 days) to get the Jeep fixed but that was because they had to order several parts. Once completed, Todd (the mechanic) throughly explained and showed me what happened with the old clutch. The quality of the work and value was top notch. The customer service though was above and beyond. I highly recommend this shop. Thanks again Devian and Todd!

DO NOT GO HERE, IM THE 3RD PERSON TO CALL THE POLICE ON THEM: First off, to look at your vehicle…read morethey charge $150 but they take $50 off if you write them a good 5 star review. The bozo on the phone said they bring everyone back into the garage to look under the hood and all that customer friendly crap, Now I called this place asking if they'd be willing to take a look at a small issue with my truck idling a little high. After much reassurance that the diagnosis at least would be done same day, I did not receive a call back. But we all get busy right? Day 2 rolls around, I call in the morning, no answer, in the afternoon, no answer. At that point I just wanted my truck back because I was left without a vehicle to go to work or handle my daily tasks. And still no answer. By the end of the night I had texted the number (yes. The business phone number is the owners cell) saying I'm coming to pick it up. Day 3 comes, I and I get a ride to the shop where I request to please have my truck back. The mechanic I was met with (not the same man on the phone) was not communicated with at all and kept pressing me that he'd just got it on the lift and ready to look at. We kept politely declining and saying we would just like to leave but thank you anyways and the guy said he couldn't pull my truck out of the bay as there was another vehicle parked in front taken apart but to come back in a few hours and he would have it pulled out to where I dropped it off originally. A few hours go by and we show up almost 2 hours before they closed and they closed and locked their gate with my truck inside. Now comes day 4, I've missed work, I've missed class as I'm new to the area and have no resources for rides and this guy still is not answering any of my calls. So I call the police, an officer tells me this a civil dispute and says I need to take it to court so I call one more time to which it was declined and I send another text saying I'm gonna take him to court if my truck is not available to pick up today and he immediately called me back to say "your piece of sh*t truck will be outside the gate, the f**k is wrong with you"... how kind of him. Upon arriving hours later he had my truck parked across the street with my keys openly displayed on the dashboard. Safe to say this place and the people SUCK. Please take your time and money anywhere else but these dim wits

Having some tire problems while traveling, I stopped here, and they immediately helped me. These…read moreare great people, I would definitely return to this business. Super kind and fast

Able to get a used Cooper all terrain tire for my SUV and get rid of the old one for $65. They also…read moreput in nitrogen as alir so the tires don't change shapes due to the change in temperature, whic is common in desert areas like Gallup, and this was complimentary.

Amazing people! I pulled in 15 min before closing on Sat needing 2 new trailer tires and a rim…read moreafter a blowout on the highway. They were so apologetic that they could not take care of it as even their warehouse closed in 15 min. But, they let me know they could get the good 12 ply heavy duty tires I wanted, just not until Monday. They gave me leads on campgrounds and we hung out until Monday AM. I was there when they opened and they mounted the 2 new tires and were able to repair the rim and remount the spare. Good hard working people here providing high quality products!

Came in and immediately got seen ! Thank you for being so…read moreefficient we can now drive home safely

Brought my vehicle in to get water pump fixed.The first time they "fixed it", they broke the sensor…read moreand tried to say it wasn't their fault. They fixed it, and then said it was a different issue- the timing belt. They said it would be ready the next day. When we picked it up, THE BOLTS WERE NOT TIGHTENED CORRECTLY! I made it a mile before taking it back a second time. They apologized for not tightening the bolts and blamed it on a mechanic who was not working on my vehicle. The vehicle continued to run "rough" the following days, followed by decreased acceleration and jerking. I called them and was very upset with the WARRANTIED work that was performed. I did raise my voice to the receptionist and called back an hour later to apologize for my frustrations. She said to bring the vehicle in. Saturday: we called as soon as they opened to bring the vehicle in- we live roughly 40-45 minutes from Gallup. The receptionist said it was okay to bring it in and they would even give us a rental. When we arrived, I made eye contact with the owner, Ali E-Almahdawi, who then immediately vacated the premises. After seeing him, we were told they would not work on the car because of how I spoke to the receptionist the day before. Understandable. I ask to speak to the owner as the work is warrantied, but I'm met with hesitation and no one offers to help. The mechanic who worked on my car refused to take a look at it and another mechanic, unrelated to the incident, started calling me stupid for recording the incident. I started recording once I noticed the mechanics laughing about the situation and did not feel comfortable not documenting my time there. Several minutes after the mechanic called me stupid, he was in the area of my dad and I and I pointed him out. Immediately he says "Don't fucking point at me" and my dad got upset with his tone. The mechanic calls me dumb for recording (again) and asks that the cops are called on us. All of this has been recorded for my safety. During the entire incident, I was respectful, I was polite, but the same cannot be said about JN JA. When I asked the receptionist to point me in the direction to file a complaint, she refused "service" to me. The lack of accountability is astounding. We were initially quoted around $400 for the work and when we finally got it back, it was nearly 680! They never contacted me to inform me of the additional services they were performing.

Broke down on I 40. They took us right in. 2013 Range Rover. They did a great job solving the…read moreproblem and sourcing parts. Even gave us a loaner car to use over the weekend. Not many Land Rover parts in Gallup NM. Thanks for taking care of us.

Needed my tire pressure adjusted while driving cross country , stopped in at Mr tire , although…read morethey where very busy , Dennis had me back on the road within seconds of asking , Cheers Dennis

Needed a new front tire on my Class C RV (25 foot). They were able to get me in and out in under 30…read moreminutes. Nice, honest guys. They told me things I needed right away and recommended others that I could get, but could also wait on. Highly recommend!