This place is horrible, just horrible…read more I have never posted an online review before, but I have to tell the world: Stay away. Stay very far away. Everything that you imagine could be bad about this place-is bad about this place. Find someplace else. Anyplace else.

I took In my BMW 745i after have taking my Lexus is300 there a few years back and after being more…read morethan pleased with the work they did on my Lexus I figured there's no reason not to take my 745i to body by mule but they have been giving me the run around they said a week and a half it's been 2 and a half every time I call they say Tomorrow, ok here's the great part they having trouble fixing my window they can't get it to go up or down lol I'm sorry smh really?!?!? You "Specialize in domestic foreign and exotic and can't fix a window on a BMW!?!?! And have to call in a 3rd party specialist in probably from the BMW dealer?!?! Really? ,All together between both cars I've paid 13,000 well Never Again ,Body By Mule used to be great now there just out right embarrassing, and for the prices they charge it's dealer comparable, next time dealer only, if you value your car or your time at all stay away from Mule

First, a disclaimer: I've never needed/wanted an auto body repair service. I've been lucky, and…read morehave never driven anything so fancy that required this kind of work. But back in 2018, I made a somewhat questionable decision of leasing a car. It made sense at the time: short commute, job future was somewhat uncertain. I needed a low monthly payment and car to get me back and forth. Things are (I think) more stable now, and the lease, back in March, was maturing. Over the last couple of years, it had incurred a little bit of damage from shopping carts, other car doors, and possibly another bumper in the back panel. I needed to get these problems solved before returning it to the dealership; which leads me to my next questionable decision, well, actually, it was a lousy decision. While out for groceries, and a friendly, young guy drove up and said that he was starting his own dent repair service, and that he could fix my dings and dents for a reasonable fee. His name was Cody, and I called him a short time later to talk about his dent removal service in greater detail. We met again so he could assess the job, and came to find he lived right around the corner from me. I had no reason to think he was a scammer, or even just a bad repairman...but I'll get to the point: he was one or both. I just didn't know it at the time. He did everything right: he told me about his family, and thought it was interesting that we were neighbors, and he peeked in the driver's side door frame for info on the paint color, and said he'd run out to his store to get it, and he'd meet me in my driveway to fix my cosmetic issues. He showed up a short time later with his dad, John, and they began work. A short time later, I peeked out and gasped at all the body filler all over the car. It was excessive for all but one of the dents. They painted the car and called me out to take a look, and I felt massive remorse. I could still see the sizable dent in the rear (it was about the size of grapefruit), and the paint on all of the dings on the side clearly did not match the existing paint of the car. I mentioned this to them, though I am not great in these sorts of scenarios, and the father, very crankily said, "it will dry just FINE, ok? We're done here, Cody, let's go." I was floored. It did not dry fine. It was dull and lacked dimensionality. So I called Cody and told him I was unaccustomed to complaining, as well as body work, but I had to return the car in a couple of weeks, and I was worried. He said that he wanted to have a good relationship, since we're neighbors, so he came back a few days later on his own. And for the love of god, he actually made all of the problems worse. It was bitterly cold that day, and he blamed the weather, and I'm sure that didn't help. But the bigger issue was that Cody sucked at this particular task. He promised he'd be back when the weather broke. Weeks went by, and I called for a lease extension to cope, and Dent Boy and his Dad finally showed, to "finish." I was preparing dinner while they worked, and after a short amount of time, Cody texted me: they were done, and I ran out to look. Both men were gone without a trace. They spray painted all over my license plate and windows, and actually left fingerprints in the wet paint, which was still the wrong color, and lacked any kind of shine. The ding in the back was still clearly visible. I was sick to my stomach. I got scammed. If you meet a guy named Cody who seems sweet and who says he can fix your minor body work, just call Duie. Anthony had me come in later that week, and took a look at the car. The estimate was higher than I'd hoped, but I had already paid Cody a few hundred dollars, and I felt the sting of shame. But I agreed to Anthony's price because Honda would come in for the kill if I returned the car the way it was. They took a few days longer than expected, but Anthony (and his son, Anthony) kept me posted along the way. They had some issues undoing Cody's damage. Some nice perks: Anthony Jr. drove me home the day I dropped off the car, and picked me up the day it was ready. Even though I would be returning the car in a few days, I was thrilled to see it as we pulled up to the shop, good as new, and they even cleaned up the interior of the car. A huge help, since I have a kid and two dogs. Anthony Sr assured me it would pass the final inspection at the dealership and it did. A strange but happy epilogue: No, I haven't found Cody. Some day, haha. The lease contract's fine print spelled out a litany fees I'd be responsible for, and they'd send a final invoice. The dreaded day arrived. With some stress, I opened the envelope. Somehow, it was a check for $64. The car was in great shape, and they had applied a $500 credit, which covered the rest of the lease end fees. Anyway, I hope I never need body work again. But if I do, I'll call Duie, and only Duie. Cody: eventually you'll screw over the wrong person. Good luck with that.

Waste of a morning. I made an appointment via their website to get a pre-insurance inspection…read moreafter I recently purchased a used vehicle. I received a text confirmation after I submitted the appointment online and then another text to remind me the morning of. When I arrived at the day and time I made and as specified in the text messages, they weren't able to help me. The lady that does the inspections wasn't going to be there all day and there was no one else that can do this inspection apparently. If you knew the lady wasn't going to be there, a text or call telling me to reschedule would have resulted in a completely different customer experience. When I showed them the texts that I received, the gentlemen I spoke with said words to the effect of "we didn't send those." Really? Please get control of your scheduling system. This was a waste of a morning and resulted in me having to call around and find another place to go and do this inspection. I'm definitely not coming back here for anything.

I've been a customer for over 15 years and can attest to the outstanding workmanship of this…read morecollision center. Dan Wheeler, the Manager, and Kenny Hall, Asst. Mgr. personally oversee every repair to ensure that you are completely satisfied with the results. I just picked up my 2007 Toyota Tacoma that was hit in the rear and not only did they do an excellent job in replacing the bumper, they washed, waxed and detailed it so well it looks like new! Over the years I have recommended them to family, friends and strangers and will happily continue to do so. Samantha (Sam) the new Customer Support Supervisor will provide friendly assistance to all of your inquiries @ 609-586-0059.

A few weeks back, my wife and I came back to our car after some shopping and discovered that the…read morefront bumper had been virtually torn off (no note, of course). We looked at reviews for local body shops and saw the positive feedback on Haldeman, so we decided to go with them. Throughout the process of replacing the bumper, they've been absolutely professional and on point. The time frame was extremely reasonable and they ended up billing us ~$25 less than the original estimate, which was much appreciated! Overall, we were very pleased and will definitely come back to Haldeman if we have any other body damage to one of our cars (fingers crossed that we won't!).

Well had to take the vehicle to a dealership to prove that they did not do the repairs correctly…read moreafter an accident. The "fixed" the tailgate with washers instead of doing the work correctly WITHOUT any quality control by the shop supervisors.

I don't write many yelp reviews. Average doesn't get reviews. A place has to REALLY impress me…read more Or in this case, disappoint me. I've lived a block from Marrazzo's for years, I had been already aware of their terrible reputation and would never bring a vehicle there. Unfortunately, our insurance company had our car brought there after being in a minor accident. I genuinely wish I could give negative stars. This is hands down the worst service I've received from a mechanic. Ever. Period. "Completion date" was 12 days from the accident. Not complete. Second date given was a week after that. Nothing. Third date a week later. Nothing. Fourth date a week later. Nothing, again. Fifth date, (and over $600 in rental car costs, mind you) the repair was done - overcharged, and poorly assembled. Phone calls were met with nasty attitudes and poor excuses. "Things happen. People have lives outside of fixing your car." ARE YOU KIDDING ME??? If "it takes time to get parts in" then just MAYBE you should have found out when the part was going to arrive before giving us an "estimated date." Moreover, maybe when you realized the repair was going to take an OVER AN EXTRA MONTH you should have - I don't know - TOLD US??? After the insurance company got fed up they got involved, and we got the vehicle back the following day. HOWEVER, despite the cosmetics being handled, it was retuned in worse condition than it was taken to them in. Intentional? Hard to believe it wasn't considering there was no damage to the roof or wheel well during the accident. Especially when bringing it to another mechanic they found "evidence of disassembly" and "damage that could not have been caused (to the roof) by a minor rear impact." The car, which simply needed a panel and a bumper, is now being totaled. I couldn't be more appalled in the experience I had here. Don't waste your time, unless you want to be disappointed with the service, price, and quality of work. If your insurance company tows you there - request to go elsewhere. On the other hand, if you want to buy a high-mileage, poorly repaired, overpriced car, their lot outside is perfect.

My wife was rear ended by a box truck on I-95 early July 2023…read more I was looking for a local body shop to repair the car..Ficarros came to mind sine I had taken 2 vehicles for repair there previously and was pleased with their service We went over to the business with the paperwork from the other party's Insurance appraiser, we were greeted by a professional young lady who immediately got the Assessor out to examine the car. The office was spotlessly clean. He proceeded to order all the needed repair parts, as soon as they were in they called us and we brought the car in for repair. We got a projected completion date, and daily updates on the progress. Some additional minor damage was discovered and that was repaired also It was a short wait time for completion.. when we went to pick the car up we were more than pleasantly surprised.. It look like it just came off the Honda showroom. Car had been completely detailed, the paint matched perfectly.. totally professional job.. Life time guarantee.. we ere given a complete synopsis of labor !and parts used in the repair. Couldn't ask for a more pleasant experience. HIGHLY recommended !

I brought my car in after a fender bender, and although it took a little longer than I thought,…read morethey did a great job. The car rides beautifully. They were communicative, helpful and did a fantastic job.

Fantastic repair! I had a cracked front bumper and a dent in the fender. AAA Auto did a great job…read morerepairing everything in a short period of time and at a reasonable price. Thanks for the great job and service! I highly recommend this team!

From the owner: Automotive Repair & Body Work. Get your cars fixed at AAA Auto! From regular maintenance to…read morein-depth repairs and collision work. 24-hour towing service.