Lies about contracts and tries to schedule you asap so that way you are locked into the contract. They say bi-monthly payment but when you look at the contract you get charged $49.99 every month, only get serviced every 3 months. Had a no soliciting sign up and they still came and knocked on my door. Always a bad sign of business. read more

Worst pest company to ever exist. They will never actually perform the work in the service agreement then just keep saying that they can revisit instead and then they will revisit and they still will not perform the service. Then if you want to cancel it's literally $500 which is more than the whole contract. Absolutely deceptive practices. Can't wait for them to go out of business! Do not do this to yourself. read more

Good day all and Happy Monday to you. Unfortunately I can't say the same for me. Several months ago, I switched my pest control services from Aptive to Ridd Pest out of VA Beach. You may have spoken to one of their representatives canvassing your neighborhood looking for more victims or customers. I'm a victim. Ridd Pest promised to provide better services at a cheaper rate. Both claims turned out to be LIES. My first bill with Ridd Pest was $3 cheaper. My bills since then have been $7 more expensive each month. This isn't a big deal. However, since changing from Aptive to Ridd Pests I have wasps, beetles, spiders, ants, worms and flies. It's like a bug Jurassic Park out there. While with Aptive, I had zero pest. That's Z-E-R-O pests in my yard or house. So please be warned. Pass this PSA to all your friends and enemies alike, family, neighbors, etc. Do not use Ridd Pest. Trying to save a few dollars resulted in a $700 loss. read more

I pulled up and a young man was at the door talking to my mother. When I asked how could I help him, as I am the homeowner, he initially did not say what he was there for. He eventually turned over his board and I saw the pictures of the pests. I immediately told him I already have service ... he cursed at me and told me I was dumb to not want to see the difference in price to potentially save money. read more

Damaged the backyard gate (ripped the 3" screws out of the gate frame) leaving the gate dangling. Gate has a lock on it and they just ripped it open instead of contacting us. read more

I would ABSOLUTELY WOULD NOT use this company. I signed up at the end of April and was charged $125.00 then $69.00 per month. The agreement stated they would come every other month and spray the exterior of my home as well as remove cobwebs and inspect the grounds. I had my first treatment at the beginning of May, so next service was supposed to be at the beginning of July. No one ever came...finally the end of July rolled around and I decided to reach out to cancel my service since I was paying $69.00 a month for nothing. The gentleman I spoke to regarding the cancellation was very nice and stated he would refund me back 2 months of service, however that did not happen...I was only refunded 1 month. When I called back to find out why, I was told by a very rude Evelyn that I only got back one month because they didn't charge me a cancellation fee and they only missed one month! Can you believe that...you (the company) do not keep your contract terms, but you are doing me a favor by not charging me a cancellation fee! What a load of crap! I have now basically paid $336.00 for them to spray around the exterior of my house once! I asked to speak to the manager and she refused to let me talk to "Haley" and also would not provide the managers last name. I would absolutely not use this company! I will be filing a complaint with the better business bureau...they did not honor their contract nor did they refund me the amount they said they would. read more

The service was never great and then we had to move and the new place included pest control in the rent. I called, emailed, and sent our lease. They still charged us and went as far as to send a person to service a home we no longer lived in. I told them not to go, but still received the "your service is complete" email. Then, I called to speak to management and the person who answered told me that they "don't take calls." He was rude and just kept repeating, "you signed a contract," instead of being helpful at all. Finally, they cancelled but they still haven't refunded the money so I disputed the charge with my credit card company. Do NOT hire this company. I should have known the moment the dude cruised up on his unicycle. read more

The lack of rather have for customers is horrible. They tell you they understand and apologize but keep doing the same thing over and over. I never noticed any difference when having the mosquito spray service done so paying $164 for it not to work is an absolute waste of money. They do not listen when you ask about scheduling around what works best for you and will just schedule even if it's inconvenient for the customer. They give you 24 hour notice but let you know on a Sunday and if you try calling during non business hours you can't even leave a voicemail and are told to call back during working hours. 1 star is generous because I would give negative stars if I could. read more

Sales people ignore No Soliciting signs. I have them for a reason. I live with an elderly man who sleeps a lot, and I don't need him woken up by solicitors. The salesman told me he had a solicitor's license that gave him the right to disregard the signs. Really? I would not trust any company that hired and trained so poorly. read more

RIDD Pest Control - Salesperson - Pest Control Near Me - Virginia Beach, Virginia

I will never use a company that doesn't respect No Soliciting Signs. He rides up the driveway on his Segway, tries to make a bond by naming a neighbors name that they supposedly service and ignores my questions asking him if he knows what No Soliciting means. Five times I asked him and he just wants to know who we use for bugs. Finally told him we would never do business with a company that doesn't respect the homeowners wishes. He just chuckled and rode off. LOL I will recommend to friends a company I like every so often, but I will tell everyone we know about companies to stay away from. read more

RIDD Pest Control - Pest Control Near Me - Virginia Beach, Virginia

Buyer beware. This company will take your hard earned money. They are not BBB ACCREDITED. They do not hold their salesman or technicians accountable for promises not kept to make the sale and falsified they provided product and services They refused to give me a refund on product and services I paid for but didn't receive. I have no trust in them. I will have to file a claim with the VCPA. Please do not hire them you will regret it. Their cancellation policy is ridiculous. I am at a loss. I either have to pay $250 to cancel or pay until the contract expires. They offered to send someone else out but I honestly have no trust in them. If I can prevent someone else from making the same mistakes I made then I fill i have a little justice. read more

Sales guy was super annoying. Rang door bell twice and then pounded very hard on two different times even though it's posted "no soliciting". I would never give a a company my business with such rude sales tactics. read more

Extremely aggressive door to door sales tactics. Four visits in one week, each time we clearly and repeatedly said we aren't interested. This last time, I told them to not come back here again, they responded "we'll stop coming back when you buy from us". Excuse me??? We have a doorbell recorder and can back up these claims. "We're not interested" should be the end of it. read more

Incredibly annoying door-to-door sales persons come at dinner time and refuse to take no for an answer. Pitiful and gross attempts at flirting. All of these companies come to the door several times a week with a new attempt at a pitch- flirting, vain attempts to connect through similar interests, bringing a neighborhood cat to the door?, claiming to know neighbors, pointing out "problems" with my home, etc.... They wouldn't listen when I said no at least 7 times and caused my children's dinner to burn. I do not appreciate being harassed in my own home. Leave people alone- especially women! Never use any company that sells door-to-door. If they have no respect for you or your home, they are a scam. read more