We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

*This job request was for a friend's rental property with a roach infestation while he is out of…read morethe country*. Weather conflictions caused some delays in service, which caused a delay in communication. However, once we were able to get connected, very professional and tenants said the job was done well and the person spraying was polite and approachable. Extremely reasonable pricing as well! Definitely recommend over a lot of the other companies I reached out to.

Previously, when first encountered them I gave a "good" review... things have changed terribly for…read morethem!! I notice din "pest control services " with them for at least a year, the techs came, BUT NEVER went in attic or crawl space... the foreman admitted as much. No pictures, no sounds of them in those spaces/. Then they asked to come out for a "free" inspection. Suddenly they found multiple pest issues...keep in mind they have been out to me every 90 days..!!! The foreman kept calling, but now he said he was the owner, he in the past said the owner was not involve anymore with company!!!! Beware of this business, I have called our AG of Virginia, and warn anyone in using Talent, or calling them. feel free to contact me for more info....

I highly recommend hiring this company for all your pest control needs. They are a very…read moreprofessional and highly communicative and able to get the job done fast for a very reasonable price.

Will not call you back, have been calling these clowns every day and leaving messages and they wont…read morecall back, absolutely do not recommend at all! Any business that wont call you back is out!

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

The service so far has been great, their technicians are respectful, friendly, and knowledgeable…read more The problem I am facing right now is that their billing/quoting software incorrectly provided me a service agreement starting in June without a payment charge expectation for the month of July and due to the error in the system, they have made the decision not to honor the service agreement and charge me anyways. When I signed the agreement, I was under the assumption the month of July was part of the $250 initial treatment to get an infestation under control, now I understand that all I was being provided was two initial treatments. I will continue to use them for the time being as I prefer supporting local and their technicians are high-quality to my knowledge, but am highly disappointed in the fact they refuse to honor the service agreement they provided me. If they make this right, I will adjust this review, but not until then.

I am sure they do very good work, however; Very pricy for those of us on a fixed income.read more

Orkin was contracted to remediate our home for rodent activity in the crawlspace. It has been…read moremonths, and we still have rodent activity. Orkin will not resolve this issue and say they did what they were contracted to do. In the meantime, we have had three major appliances wires chewed which we have had to pay for because Orkin did not remediate the rodents as contracted.

Always dependable, always on time, always friendly and up beat, always knowledgeable and always…read morereasonably priced! Thanks, Jordan

Needed an exterminating/ flea treatment service in a pinch because we were moving out of a rental…read moreunit. Great customer service when I called and they were able to schedule an appointment in just a few days. Brandon came out to do the job, he was punctual, personable and efficient. Overall took about 5 minutes and then I was able to go about the rest of my day! Highly recommend!

Had a rat issue in the attic of a 2500 square foot house. Called Accel and their rep tried to sell…read moreme on $8000 of rat prevention. Signed for recurring service. I have an immediate rat problem. A week later their tech comes and sprays the perimeter for bugs; no rat treatment. I complain and a week later another tech comes out with 6 rat traps and says he'll be back in two weeks. With the dead rats rotting away in my attic. Meanwhile the 2 man team for protecting the house shows up after 3 weeks and for $1800 and for 2 and 1/2 hours of work, they plug the end caps and block some access points - total cost of materials around 30 dollars - hourly employee wage $400. I decided to carpet bomb the side of the house with rat bait block and wiped out the problem. BOTTOM LINE: If you have a rodent problem do some research on Google; buy some steel mesh and liquid cement; plug the holes; and scatter bait blocks safely.

Robert just did our quarterly treatment and inspection. What a great guy. Very respectful and…read moreobviously a proud long-time employee of Accel Pest and Termite Control company. I have used this company since 2009 having had what I thought was a less-than-stellar initial treatment. The company owner called me immediately after my review and asked if he could come and see me. I agreed and he showed up with a service truck and a host of technicians to address my concerns. On that day, he taught me about the processes, I didn't understand and immediately undertook to take care of not just that concern but he treated my home gratis for my inconvenience. I have never forgotten the kind of businessman he is and Accel Pest & Termite Control has been my go-to for 16 years and three homes. You cannot go wrong with them