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    Rider Tire and Customs

    2.9 (36 reviews)

    Services - Rider Tire and Customs

    Auto wheel and tire repair

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    8 years ago

    Helpful 0
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    7 months ago

    Helpful 1
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    1 year ago

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    Photo of Bebe S.
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    2 years ago

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    3 years ago

    I was able to have 2 tires installed and total cost came $40 under initial quote. Great service!

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    5 years ago

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    5 years ago

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    6 years ago

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    5 years ago

    Never again. Rude and unprofessional. Owner not responsive. I'll go anywhere else next time.

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    7 years ago

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    Photo of Tho X.
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    7 years ago

    Took my car there to the post road location and they didn't even balance my tires , i had to go get it redone somewhere else

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    Photo of Ashlee S.
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    13 years ago

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    Photo of Victor P.
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    7 years ago

    Had 2 rear tires replaced with affordable used ones. The job took under an hour and the staff were great.

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    8 years ago

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    5 years ago

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    9 years ago

    Helpful 1
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    7 years ago

    Fast, easy, and affordable prices. Having my tires mounted was done in an efficient and expedited manner.

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    6 years ago

    Paid $50 each for two used tires at rhyda Tire. New would have cost $53 each for the same exact tire sold at Walmart.

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    17 years ago

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    14 years ago

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    14 years ago

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    15 years ago

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    11 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    Photo of Ty M.
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    10 years ago

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    7 years ago

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    12 years ago

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    9 years ago

    Big signs advertise $49 Alignment. Charged me $59 and said $49 is wholesale price. Dishonest.

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    12 years ago

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    15 years ago

    These guys are great. Fast and less cash than anywhere in this part of the world.

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    12 years ago

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    11 years ago

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    16 years ago

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    Ask the Community - Rider Tire and Customs

    Review Highlights - Rider Tire and Customs

    About two minutes later, the young man gave my hand truck back, with a fully inflated tire!

    Mentioned in 2 reviews

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    Pep Boys - Outside and inside of pep boys West Warwick Rhode Island

    Pep Boys

    (109 reviews)

    Either going to a dealership, or a chain mechanic shop, the prices are going to be the same - while…read morethey may be a bit high, you figure you're getting a professional level of service. Such is the case with this PepBoys location. I choose to pay a little more strictly for the service. Today I needed new brake pads and rotors and was given excellent service from Benjamin. They also kept to the schedule. I made an appointment for 3pm and they took the car right away and had it fixed in 90 minutes. They're my go-to car shop!

    Long review but worth reading if you're considering servicing your vehicle here…read more I ordered four new tires with installation online and scheduled a 9:00 AM appointment at Pep Boys. I arrived at 8:55 AM only to find the doors still locked. At 9:00 they finally opened, and the employee at the front desk informed customers that the technicians were late, so no work could begin yet. The first technician didn't arrive until around 9:15, and nobody working there seemed remotely concerned that he was late for work while customers were already waiting. I left my car and returned later that day when the work was supposedly completed. In the parking lot, I immediately noticed one valve stem was missing a cap. When I went back inside, they handed me a random mismatched cap that barely fit the threads. Shortly after driving away, my tire pressure monitoring system began updating, and one sensor showed "unavailable." I also noticed one tire was losing air. Because I was rushing to an event at my daughter's school, I could not return immediately. The next day I brought the car back. To his credit, the employee at the front desk seemed overwhelmed and understaffed, but he genuinely tried to help. While assisting me outside with a diagnostic tool, another employee--presumably his manager--came outside and reprimanded him in front of me for leaving a customer waiting inside. They argued in front of me and even tried to pull me into the disagreement by asking for my opinion on how the situation should have been handled. Completely unprofessional. They eventually discovered they had forgotten to install a tire pressure sensor in one wheel, and the leaking tire had air escaping around the valve stem. While fixing it, another employee informed me that the leak I found (a separate tire from the one with the sensor issue) was caused by a barcode sticker had been left on the tire during installation, preventing a proper seal, so they had to remount the tire. He seemed amused by this mistake. After already making a second trip and spending hours there, I did not find it funny. When they finally finished what they could, they informed me that "Blake" had apparently taken the sensor programming tool home, so I would need to return again in two days when he was working. On my third visit, things somehow got worse. They informed me they had run out of the adhesive wheel weights needed to rebalance the tires and it would take hours for more to arrive. Sensing my frustration, one employee went into the garage and found some loose weights lying around to use instead. After waiting yet again, I was finally handed my keys and told that Blake still could not program the tire sensor and would call me back once he figured out a solution, but he did not know what the exact issue was because he was "out of the loop". It has now been well over a week, and nobody has called. This entire experience was so absurd that I honestly worry people reading this review won't believe it actually happened, but I assure you every word is true. Beyond the repeated mistakes, what stood out most was the complete lack of pride, professionalism, accountability, or quality control. Nothing was checked before returning the vehicle to me, and every visit uncovered another careless error. The condition of the store itself reflects the same lack of standards and pride. The front area was cluttered with trash, dirty rags, random boxes, and layers of dust and dirt that looked like they hadn't been cleaned in months. It genuinely appears that nobody from corporate Pep Boys has inspected or managed this location in years. This was easily one of the worst customer service experiences I have ever had.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (58 reviews)

    As a young woman, I personally find it incredibly hard to find a mechanic/auto shop that will:…read more 1. Not talk to me like I'm a moron. 2. Not try to rip me off. 3. Be fair with their prices and honest with their work. I've never had a bad experience at any Firestone, but these guys in particular are really just outstanding and really deserving of praise. I can't believe it's taken me this long to write a review! I've been coming to this location for about 4 years now. They are always kind, explain everything and are happy to answer any questions you may have. They are always happy to make recommendations, but never, ever make you feel like you're being forced into making repairs. They are honest, work efficiently and have great attention to detail. These guys really make an effort to get to know their customers, too, which is also rare in my experience. I had an issue in early 2016 where my car broke down on the side of the New Jersey turnpike. I was 21, had never had an incident like this away from home, and was just with one of my good friends. We were two young girls stranded in (what felt like) the middle of nowhere. I had it towed to the nearest Firestone, and the guys were great there, but they were having a really difficult time (I mean, they told me I may need to get a tow from NJ back to RI) locating the part that I needed (it was a small bolt that had snapped off). In a panic, I called my local Firestone to ask them for advice. Chic and his team were literal lifesavers on this day. They were able to identify the part number, locate the closest place the guys in NJ could get said part, and were the true reason my car was able to be fixed/driven back to RI. They went above and beyond here and I'll never be able to thank them enough for that. More recently, I had to get four new tires (which I dreaded) around Labor Day, and Mike worked with me to find the right kind of tire for me/a set that was in my price range. He made the experience easy and seamless. I just got my brakes and inspection done yesterday at this location. They were incredibly fast, kept me updated, and called me as soon as it was done. It was a Saturday and they seemed very busy, but it only took a little over two hours - which is incredibly fast to me, because I normally have to wait 3 hours for an oil change at my dealership. Their prices are modest and they always offer great coupons/discounts. I tell everyone I know to go see Chic, Mike, and the rest of these guys. They always go above and beyond and are overall a fantastic team.

    Crooks.... They never do what they say was done and charge you for things that they never check…read more.. Brought in my car for breaks and they tried charging me extra for work they never did.....stay away from this place... you'll save money and a headache.

    Rider Tire and Customs - tires - Updated July 2026

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