Courteous and friendly staff. Great service. Worked me in quickly on short notice. Highly recommend!read more

My car dealership sent me to Precision when they weren't sure what to do with an SOS Emergency…read moreservice disabled notification, and they met with me quickly, found a loose sensor, plugged it in and sent me on my way without charge. Great guys, and I hope I don't need their services in the future but would go back without hesitation!

After a rearend repair in June I noticed a small part in my trunk had dislodged. I called, thinking…read moreI would have to make an appointment. I was told to bring it in at my convenience. Well how about today, I said? The answer was sure...anytime. Life has throw us a devastating curve ball so when you come across a place of business that puts customer service first, it's a real blessing. We thank you so much for your care & compassion!

Very friendly and quick service but my service van that was repaired through insurance after…read more couple of years Is falling apart on the repaired side. Body lines don't line up. Front end ball joints wear constantly. Short cuts were made on paint under replaced fender, unpainted area showing. Rim that was replaced is rusting away, the other 3 oem wheels are still fine. Wouldn't recommend for repairs if you plan to keep the vehicle.

My car was damaged and needed repair I was referred by a neighbor and was pleased with the service…read moreand accommodations that I needed due to personal circumstances. He was very accommodating. I even add to take it back part of my window sealant had come down took it back and it was handled. He got my car back to looking like a new car and even touched up my door. I hope I will not need them again anytime soon but I will definitely recommend them if needed. Value good for the damage I had done and I appreciated his honesty from the time of the estimate to completion of work.

Donny is a miracle worker with a time machine!…read more My car is as good as new, thanks to Don Otts Auto Body! I had some minor front end damage and needed a wheel well cover replaced. At first, I mistakenly took my car to another shop (affiliated with a local Toyota dealership, use your imagination) for a quote. It was a battle just to get them to look at it because their online appointment system offered me a Saturday time that didn't exist and when I called, I had to call back multiple times until someone picked up in the shop. On top of that, I was obligated to wait a week before they would even look at it. Long story short, I was given a quote and left feeling unsatisfied, but I booked a date for repair and paid for the parts. During the time I was waiting for the date of my appointment to arrive with the Toyota dealership body shop, I had my oil changed at Smith Imported Car Service in Louisville. I told them about my issues, and they immediately referred me to Don Otts. Right there in the waiting room of Smith Imported, I called Don Otts and set a same-day appointment within less than an hour. Could not be easier! I brought my car over to the shop that day and had a quote, along with the bad news about my previous quote (a lot of after-market parts that were not for my make and model.) Without compromising on quality, the price Donny gave me was competitive along with a promise to use only Toyota parts. Donny had to go out of town for a week, otherwise I could have left my car at the shop for repair as soon as my parts came in. (Contrast with the Toyota dealership body shop where they said I would be lucky to have the work done by early November when I visited in September.) Here's the "happily ever after." Once the ordered parts came in and Donny gave me a call, I had my car back in just 2 days. It was looking beautiful and shiny again. I swear, these guys have a time machine. They're super professional and nice to boot. You can't go wrong with Don Otts. Don't waste your time on other places, and just call them first. Truly above and beyond.

I cannot say enough good things about my entire experience with Tony's. Be sure to check the posted…read moredates on reviews because this is current. This was easy, from talking with Heather and Hope on the insurance claim to the quality job of matching my 20 yr. old beige car color with a new bumper. It made the entire car look new; it brought me to tears. My heartfelt thanks for the headlights and for cleaning the car for me to pick up! Thank you, ladies, for your friendly service. It made the event so much easier to walk through, and renting from Enterprise was close and convenient. This business works well with the community for the ease of the customer. Needless to say, Tony's comes highly recommended. R. Fuller 6-24-2026

Awful costumer service!. Was with my spouse on big truck. The owner was rude rude when the truck…read morewas ready the owner said he would come and get him but never did and when he called back he refused to pick him up and take him back to his truck cause it was 12 miles from the shop after forking out a few grand. When he got the truck back. It had went from having half a tank of fuel to empty and they kept his towing hook and refused to give it back. So truckers beware! Not nice people to work with.

My one and only experience left doubt as to their professionalism and ability to perform adequate…read morework. On November 21st I called to see if my insurance notified Gerber for two car claims I had. Although Gerber did not receive either claim, I had already received an estimate for cost for one of the vehicles. The person I spoke with said I could come in on November 22nd to have the vehicle looked at. On November 22, I arrived at Gerber. I went to the front desk and the person working the front desk did not inspire confidence. After explaining why I was there, she asked if I knew who I spoke with and I did not as I was told there was only one person that handled my company's insurance (USAA). Ultimately I left, called my insurance provider and changed the place I would take my car to be repaired. My feeling is, if the small things like customer greeting, addressing customer needs on the phone, and attitude are poor quality, the important thing gs like repairing my vehicle would be poor quality.

Service of having my Toyota bumper replaced via insurance company. Quick Quality work was delivered…read more. Results were superb. Manager Nick was super helpful and left me with a value able impression and experience. I really liked the text message updates of my car's service progress.

Great customer service, great work. Even if they're not in your neck of the woods, consider them…read morefor your car needs anyways. They'll get you taken care of, fairly and in good time!

I took my car to KG's body shop to be fixed after it getting it and they did an AMAZING JOB! The…read moreowner Kevin and his staff are so sweet and so helpful! I strongly recommend if you need any body work done!! They are the best!!!!!

Raleigh did a GREAT job on my Lexus 350 today. He was able to wrap/black out the chrome on my car…read moreso well that it looked like it came from the factory this way and it was well worth the money. He was professional and kept me updated on the progress throughout the day. Service was exceptional as I dropped off and picked up the same day. I would highly recommend Raleigh and Accutune Automative for your next auto project.

The folks at Conn's were very kind and straightforward about the repairs. The estimate was…read moreincredibly accurate. Kim in the front office is so nice. What a great and friendly manner she has. My car was actually ready one day earlier than it said it would be and they washed my car and vacuumed it out for me! What a great shop. No wonder they're so popular! Everybody should go to Conn's.

Found this business on Yelp. I visited the location in…read moreJTown. I recommend. There's a designated area for estimates, the office runs like a well oiled machine. They called me to remind me of my appointment, and they were ready when I got there. Received an estimate and a realistic time frame when to expect the job to be complete.