Justice really brought justice to my day !! I came in wanting a new car and him, LJ , and Greg…read moreworked it out for me!!! Very kind people that make you feel like family!! Don't second guess yourself come to this dealership!!!

I purchased a used truck in May and bought it before the dealership had finished preparing it for…read morethe used lot because I was assured it would be completed and would look and feel almost brand new when I took delivery. Unfortunately, that promise was not kept. The cabin air filter was packed with debris, there was still trash left in the bed of the truck, the doors creaked badly every time they were opened, and multiple interior cabin lights were burned out. These are not major repairs--they are basic details that should have been addressed before handing the keys to a customer. What is most disappointing is that it felt like the level of care and attention ended the moment the sale was finalized. The vehicle I received was not the vehicle I was promised, and the dealership's lack of follow-through left a poor impression. My sales representative was excellent and did a great job throughout the process, but the overall ownership and delivery experience was disappointing and fell well short of expectations.

Went in for a recall, and after they replaced the item, I discovered there was another issue,…read morecontacted the manager, and they informed me of another warranty issue, which is different than a recall, and if I bring it in, they would fix it quickly the explanation was given by the manager was excellent and I really appreciated his tentative and willingness to discuss and explain what was going on super work super job. I'll keep going back there for my maintenance.

Customer Service always make you feel welcome and comfortable. The prices are reasonable.read more

Everything! They have been maintaining all our vehicles-an 02, 09 and 19 Highlander and a 22…read moreTacoma. All are still on the road with grandchildren and us.

We have been getting all our cars serviced at this facility since 1993. The staff is professional…read more, courteous and friendly. I have no complaints and have never had any. I recommend Toyota of Jackson to all my friends. Cindy K

Best Car Buying Experience EVER!!…read more Everything about purchasing my vehicle from Acura of Jackson was perfect. Went in after work (5:30-5:45) and met with Greg. He from the beginning seemed very grateful for my business and had everything ready to go for me when I got there. Even though I wasn't purchasing a new Acura from them, everyone at the dealership treated me like I was buying the nicest vehicle they had. Signed for the vehicle around 8:30 that night and was happy with the outcome. Matt Milner in the finance office got my payments where I asked him to after no time at all. Again, I was thrilled with my deal. Now for what separates this experience from others. I went in the next day to have my new car detailed and fueled up. When I got there, I was greeted by the general manager (again, treated like I just bought a brand new NSX or something) and he was so excited to tell me that Matt (finance manager) had been working on my deal still and thought he had me a better deal. I had already signed the deal, and Matt went WAY above and beyond and kept working on my deal for TWO days! He nearly cut my interest rate in HALF! And reduced my payment by $70 a month.. ABSOLUTELY INCREDIBLE!! Keep in mind that I had never met any of these guys before the day I purchased my car. They had zero reason to do this. I was satisfied with everything. Now I will never buy from anyone else. I hope this makes your decision easy when it comes to buying your next vehicle. Used or new, go see Greg, Matt, and Tim at Acura of Jackson. You will not regret it!

I purchased a vehicle from them and in 2023 my paperwork says I purchased gap insurance. It is 2026…read morethe car has been totaled and I have been told that I do not have gap insurance due to it being canceled four days after I purchased the vehicle. I was not notified no one knows who canceled it or why it was canceled. My monthly payments did not decrease so for three years I've been paying for gap which is including in my monthly payments and now I'm stuck trying to figure out what happened and how to fix their error.

Service here is AWFUL! They had my truck for over a month to tell me they could not find anything…read morewrong! I went 3 weeks without an update. Called everyday and nothing. Finally got my Consultant (Daniel) who could have cared less promise to waive the diagnostic fees for my inconvience to charge me 2 weeks later and state that he did not recall the conversation. 2 mangers within the month they had my truck!!!! Just take trade it in and try again before dealing with these guys! No LONGER A CHEVY GUY!

i have bought 4 vehicles from this dealership in last two years i have never had a problem but now…read morei am getting the runaround .they acting like a buy here pay here lot and do not buy gap insurance here i ask for the corporate office in little rock and did not get it.so they are hiding something bad leadership.

Our experience purchasing our new vehicle at Phil Moore GMC could not have been better. We have…read morepurchased 7 new cars with 7 different dealers and this experience was not even close to our other past experiences. One word explains our experience....Exceptional! We drove almost three hours for a specific vehicle that only they had and they worked with us over the phone to where all we had to do was sign papers when we got there. Jeffrey in sales was the most courteous and knowledgeable car salesman we have worked with. You can tell he has been doing this for a while and he knows how to conduct business. Robbie in finance was so patient with us and made us feel like family. We never felt pressured with any decision, he simply gave us the information and educated on certain aspects to think of when selecting services like extended warranties. He made the car buying experience painless. We left feeling like family. We would not hesitate again to drive from New Orleans to purchase another vehicle from Phil Moore GMC. Don't hesitate, this is where you need to go for your next new or used vehicle.

We were ready to leave our campground and our truck died. We called a tow truck and called the…read moredealer. They got us in right away and were very friendly and helpful. We were back on the road in less than 5 hours. Great place!

At first I saw a couple of reviews which were geared to communication issues which seemed correct…read morecause I left a couple of messages and haven't gotten a call back... but I was persistent since I had little time to work with. After speaking to someone, they were the only place willing to look at my car the next day, mind that my car was an Infiniti so it wasn't the direct brand. It was Xmas eve and I brought my car in 1st thing in the morning cause I was trying to avoid any busy crowd plus it was a short day for the business. Within a short time of waiting my car was diagnosed and the part was compatible so I had them fix it and the price was a bit high (labor) but it was ok, especially cause I predicted much worse. Thanks to Scott for taking it in and getting it done, and in addition the staff cause especially on Xmas eve, they were trying to take care of everyone who came thru that door before they closed. Kudos to this place

My wife had a scheduled appointment and arrived 15 minutes early, however, the service…read morerepresentative seemed indifferent when attending to her. In contrast, when another customer arrived shortly after, he appeared noticeably more attentive and welcoming. Despite having an appointment, she waited nearly two hours for a routine oil change, which was very frustrating. Experiences like this highlight the need for more consistent and respectful customer service for EVERYONE!!!

After a recent surgery, I was up late one night and went online and ended up looking at cars. I…read morewent in the CarMax app. I was pleasantly surprised at all the cars available and found one that I really liked. I did my credit application and picked the car all in the comfort of my bed. The next day I got a phone call from my salesman Charles and we got the car ordered I wanted. When I felt better I went to the dealership and met Charles Webster. He was awesome!! The car was exactly what I had wanted but the previous owner had smoked in it. I was hesitant to buy it but thought I could get the smell out. I could NOT. Two days later, Charles helped me to find the exact same car with no smoke smell and I was able to exchange it within a week. He was kind,patient and above all went the extra mile!! I will buy my next car from CarMax and Charles!!

After being told by the salesperson and salesmanager that deep scratches that weren't advertised on…read morethe car would be repaired properly I was told by the Service dept and the General manager it would not. If I didn't like it I could return the car. I involved Corporate and the Corporate person told me the General Manager agreed to do the repairs. After speaking in person to the Manager he refused the repairs. Through some base paint on it and said it meets their standards. Wouldn't meant any reasonable persons standards. Their standards must be so low you have to dig them up. Don't believe anything they tell you at CarMax. And Corporate is no help.

It's a miracle. Someone scraped my wife's Lexus in St Dominic parking lot. Dealer wanted $2100 to…read morerepair. Dent Doctor got it out for just over $600. Mark was incredible! He looked at it very carefully and said, " I can do it!" And he did. Give these guys a shot before collision repair centers. They saved me $1500.

Eddie and Genya Berry at Mississippi Dent Doctor are forthright, professional and honest. They gave…read moreme a fair and honest estimate (under $800) for a repair to my fender (2019 Honda Pilot). Eddie thoroughly explained the repair would not be 100% but I settled for 99%. Turn around time was 8 hours. The alternative would have been a body shop which gave me an "ouch" estimate insisting I make an insurance claim. I'm glad I checked with Eddie and Genya Berry at Mississippi Dent Doctor.