Checked-in with only one person in front of me and when the time came they called someone who had…read morechecked in after me. I thought urgent care was first in first seen. I asked and they said they have 3 Doctors and that I was assigned a doctor who wasn't ready for me. Patients shouldn't be assigned doctors at urgent care So this situation doesn't arise.

I had to sit around for 5 hours, to have a doctor take 2 seconds to look at my eye that is…read moreinfected, just to tell me it was infected just like I told him it was. I saw too many of the staff sitting around and talking about their vacations, and very little attention the the actual patients. If you can make it to any other emergency room, I would highly recommend it.

Made my kid wait 5 hours to get into the back to get meds when he was vomiting every hour on the…read morehour. They made us feel we had no value ro get meds!!! I hope this happens to you.

I have a cyst. My doctor urgently referred to surgery. The doctor said, "If it gets worse, please…read moreGO TO THE E.R. right away". The surgeon said the same thing. Well, it got way worse, and the fear was it would spread to my brain. I called the LEBANON COMMUNITY HOSPITAL and they said come in right away. I sat in the waiting room for 4 hours, the doc showed up and refused treatment. Now what do I do? Surgery is still 5 days away, and if this thing blows up in my brain I am dead. THANK YOU SAMARITAN for your E.R. Doctors that can't even remove a cyst. I'm impressed. So is my insurance company.

I moved to OR last year and needed to set up my medical services. I signed up for Park Street…read moreClinic and have been pleased with their services and staff. Kate Lane has been supportive and well informed. She has communicated clearly with me and I recommend her and the clinic.

Park Street and Kate Lane is a hack!!! She is a liar and went out of her way to hide an approval…read morefor a MRI. She refused to believe I was in pain for 3 years while she messed with my blood pressure. Hospital Chief of staff and head nurse verified my years of abuse. The only thing I asked for was to speak to the Board. REFUSED...She still remains at Park Street in Lebanon working for Samaritan Hospital...I remain without JUSTICE!!!

I have Covid for the 2nd time in two years. the first time I was hospitalized for 2 weeks…read morecritically sick & so was my father. I made it out & he did not. This time I tested right away, now of course tests are widely available & I know what Covid feels like & this was exactly the same. I called my dr. to get meds, I have a toddler who is staying away from home while I recover. the nurse called back with follow up questions then 2 more calls later I've heard nothing. 1day later I called again still nothing. Dr.Tom cannot be bothered to call in a RX for an asthmastic with Covid & a terrible & scary past with it. Thank you for the "Care"

Dr. Matthews is a very caring doctor, treating me several years now. He always takes time to listen…read moreand treat you with respect and kindness. One of the few doctors out there whom actually spent extra time diagnosing my problem, which even the OHSU couldn't accurately diagnose. An exceptional caring and professional doctor, and his nurse is always kind and realizes you're there because you don't feel good, and is sympathetic and friendly getting things started with your visit. The office staff is very helpful getting appointments that fit your schedule also.