I bought a house built in 1890. The pipes were not ready for my family of 7! From the day we moved…read morein we had spontaneous leaks, all the time! Pafumi was my on call plumber! The owner John is responsive. His employees are respectful and punctual. Jeff is my favorite! The day before Thanksgiving we realized the external pipe was broken and at this point I was $$$$ in on plumbing issues. John really tried everything to fix that pipe without calling an excavator. His team worked all day in the rain, in November, to hand dig that pipe out - only to realize it was 10 ft down and was going to carry a 5 figure price tag!!!!! I agreed to Johns quote and then he went to the township and got them to contribute money!! He didn't have to do that - and he didn't have to tell me that he did that, he could have pocketed it. I'm a single mom of 4 - brand new homeowner and he really went above and beyond for me, even letting me have a payment plan. Thanks Pafumi! You're this house's plumber 4 life! Other than the outdoor pipe, Pafumi has replaced stolen copper pipes twice, fixed toilets, sinks, disposal, leaking second floor tub, fixed the boiler, installed a stolen water meter and ran pipes along with a thermostat to hook up heat to radiators on the third floor that had been disconnected by the previous homeowner.

They are awesome. I've lived in this old house for 17 years and they have done a perfect job of…read morekeeping everything in tip top shape. Rich and Cole just left after having done a spectacular job on a pretty unforgiving downstairs toilet. They worked on both the kitchen faucets and the faucets in the upstairs bathroom. As usual, everything was perfect. I cheated on them once. The work was terrible and Pafumi Services had to come out and do the work properly. I will never cheat on them again..

In my encounters with Mark Tomblin of Prism Enterprises, LLC, I was stunned by his egregious…read moredishonesty and lack of integrity. Not only did he fail to deliver the service I specifically requested--a moisture intrusion inspection--but he also misrepresented the company offerings, leading to a complete breakdown in trust and professionalism. I made it clear to Mr. Tomblin that I sought a thorough moisture intrusion inspection, specifically inquiring about the use of an electronic moisture meter with probes to test the moisture content of the building materials. To my dismay, Mr. Tomblin assured me that he would indeed use such equipment, without disclosing any alternative methods. However, he arrived without the promised equipment. Instead, he proceeded to take air samples with a completely different device. During this encounter, Mr. Tomblin told me that: 1. With such high humidity levels, "If you closed up the house and turned everything off to go away for three days, it [mold] would be growing." 2. Regarding the humusy smell in the house, which comes from Microbial VOC, "I could smell it when I came in." 3. In response to my telling him the landlord had put down plastic sheeting under the floor joists, he said the crawl space "should be encapsulated and dehumidified." 4. When I told him I had trouble emptying the buckets on the two small dehumidifiers I bought, he suggested the remedy of a dehumidifier with a pump to a drain line. 5. As he left he said, "I'm so worried about your health I'll try to get them [the lab] to speed it up." When I questioned him about using an electronic moisture meter, Mr. Tomblin dismissed my concerns, claiming he had gathered all necessary information from the 2 air samples alone. It became evident that he had lied to me about the services provided. I paid him with the $435 check he wanted. I was afraid to do otherwise, as the unsavory character stood in my home. However, despite Mr. Tomblin's initial concern, he later denied any abnormal levels of moisture in my home, contradicting his previous statements and dismissing my legitimate worries. A few days later, Mr. Tomblin sent me the results of a mold lab report, claiming that it showed "normal levels of mold." However, conspicuously absent from the report was any mention of the moisture content of the building materials or the overall moisture levels in my home. Upon expressing my dissatisfaction and requesting a refund, Mr. Tomblin callously rebuffed my concerns in a voice message, adamantly insisting that there were "no abnormal moisture levels" in my home and "therefore no grounds for a refund," despite his neglect to measure the moisture levels, and the weeks of humidistat data I had collected. When the Attorney General's office contacted Hamblin on my behalf, he admitted he didn't perform the moisture test but attempted to deflect blame by questioning my motives and defaming my character. My supposed lack of character and the supposed lack of a problem are irrelevant and diversionary. There is ONE issue: Mr. Tomblin did not do what I asked and he agreed to provide. This blatant disregard for honesty and transparency indicates a company rife with deceit and deception. It's clear that Prism Enterprises, LLC, cannot be trusted to uphold their end of the bargain and deliver the services they promise. For anyone considering doing business with them: insist on written documentation outlining the scope of services and associated costs, and pay by credit card whenever possible to protect yourself from potential deception. Remember, when dealing with Prism Enterprises, LLC, you may get lies, deceit, and a total lack of integrity. UPDATE: Mr. Tomblin's response below shows his lack of integrity. Again, he tried to defame my character by asserting my motives were unethical. I was not "trying to get out of the lease" but collect data to encourage the landlord to fix the moisture intrusion issue (he eventually installed a dehumidifier with pump and had most of the roof replaced, which no landlord would do without proof of moisture intrusion). As for " She even said that the owner should just level the home," is complete fabrication. Trust this company at your risk. Protect yourself! Get it all in writing, and PAY BY CREDIT CARD so you have recourse when he falls down on the job.

We hired Prism Enterprises, LLC to assess our home for potential hazards, and the experience was…read moreexceptional from start to finish. Mark was professional, thorough, and highly knowledgeable. Prism Enterprises, LLC provided a detailed and easy to understand report outlining their findings and recommendations clearly. Communication with Mark was outstanding throughout the entire process. He promptly responded to all of our questions and concerns, and took the time to explain the technical details in a way that my husband and I could easily understand. We felt informed and confident at every stage. Mark's ability to communicate complex information with clarity and transparency was a major factor in resolving our complex indoor air quality issues that have been ongoing for months. Their commitment to ensuring our home is safe for my family is evident in their meticulous work. I highly recommend recommend Prism Enterprises, LLC services for any industrial hygiene needs. Mark Tomblin works in excellence and we appreciate the care that he showed for my home and for the health of my family.

Miguel made it very easy to scheduled and professionally cleaned my chimney of the debris left by…read morethe previous owner. He was polite, friendly and protected my floors and mantle while he performed his services.

WOULD NOT RECOMMEND AT ALL - TERRIBLE EXPERIENCE! Had Gary Crawford come out for an estimate for…read morecleaning my chimney and fireplace. When he arrived he just started cleaning without discussing an estimate or agreed upon price. Didn't clean wood stove doors or inside of wood stove, even though it was previously agreed, left vacuum on in the house and unattended - and the hose wasn't attached to anything! After he was "done" he gave a price of $200, wouldn't take a credit card and wanted check only, made out to him personally. Called him on his cellphone after discovering that he hadn't cleaned the inside of the stove or the doors, said don't worry that "will burn off when you light the next fire." Still waiting 5 days later for the follow-up call that was promised. TERRIBLE

I called Eugene Adam's because my furnace wasn't working. They said they could send someone out …read more It would be $120 just to come out. I called a few other companies but they were available later in the or the next day. So I agreed for Adam's to come by knowing of their $120 feet.I had been doing some construction next to the emergency cut off switch & not realized I must had hit the switch. Adam's company saw the switch off when they came in and asked if I turned off the switch. They turned on the switch & everything was working again. They told me a lot of people turn it off not knowing. I was thankful that it wasn't any major. I wasn't happy that they charged me an additional $60 for labor. $180 for being at my house for less than 5 min. Then had the nerve to ask me if I wanted to clean my furnace for $412. I will NEVER use this company again. Straight greed!

We have been using Eugene Adams for our home since about 2018 because our home warranty required us…read moreto. Now that we haven't renewed that warranty, we will be moving on to another company. Here's why: From the replacement of our heat pump in 2017 or 2018 (I can't remember), we have never had a job done that didn't require a follow up because of a mistake or an oversight in the service. Most recently, our heat pump wasn't switching back and forth from heat to cooling with the changing season. We called to get service. I was at work when the technician arrived, but he charged my wife over $100 to replace the air filter claiming that was the problem when we had mentioned in the initial call there was a problem with the compressor. It wasn't the air filter. The problem continued. On a return visit, I recreated the problem for the technician (incredibly nice guy, for what it's worth) and he came to the conclusion that a piece in the compressor needed some lubricant. The store to pick up that lubricant was closed, so he would pick some up and return another day. We never heard another word. So why three stars? My heart says this is a 2 star review. The guys do know what they are talking about, and, judging by other reviews, we seem to be an anomaly. It is why we continued to give them chance after chance for the past 5 years. I am tacking on that bonus star because the technicians that come out are incredibly nice and always answer my questions when I have them and I like that quality. Unfortunately life is getting just a little too busy to keep following up every time they come out and the job isn't complete, so we're going to look for someone who will get it right on the first try.

Kathy and Richard were very friendly and outstanding over the phone…read more not only where they able to help me on emergency base cases they were able to save the school money. I work for a school district and I cannot wait to keep using these folks with the rest of our school life. they were able to replace and fix a bathroom sink, hot water heater and a toilet all-in-one day! thank you very much keep up the good work!! I will recommend you guys to any other businesses and I will use you guys for my home from now on. Chesilhurst BOE Geo

Awful experience. Felt like extortion. After repairing water heater, the guy refused to write that…read morethe water heater was working. Wanted to do a 300$ PM on it. Tried to hold up closing on my daughters house. The PM was done a few months earlier. Tankless water heater... WTH. This guy works under 3-4 different names. Look up 406 Bloomfield Berlin. Why?

From the start of the process dealing with English Septic was a breeze. I attempted to give another…read morebusiness a chance but when they didn't respond to messages or my request for work to be done I went onto angies list and found English Septic. I was impressed with the professionalism and speed in which they executed the work. I'd definately reccomend them to anyone looking for septic work. Rich handled the installation of the effluent filter and took time to explain the job and how it would be completed. After install he explained how to clean it out and what to do with septic tank to help it last a little longer with regular use.

I am shocked I have to write this because we have had very good prompt service in the past. And…read moretruthfully, the problem is not their service. The problem is they damaged my driveway and now refuse to pay for the repair. Long story: Months ago I damaged the edge of my 200ft driveway closest to the septic tank by driving off the back edge causing a crack approximately 18" long with my full size pickup. When we scheduled our latest septic service we asked that the driver bring pads or mats fearing the truck may have to drive off the same area to get close to our tank. The scheduler said they would make a note and notify the driver. When the driver arrived he backed down our driveway and as he adjusted the truck in the position he wanted the front wheels went over the edge in 4 spots causing major cracks to the side of the driveway more than 50ft from the area I was concerned about, due to the weight. After the service, and once the truck was moved I noticed the damage and notified the driver, "Abe" who stated he was "the one who always breaks stuff". He acknowledge the damage, took photos and wrote it on the invoice at my request. He forwarded the photos to the office. Now after several emails and phone calls, Abe is saying he merely drove over an already damaged area. This is completely false and they continue to argue about having to pay for the repair. Beware. Pictures to follow.

OMG. Mike and his remarkable team jumped in to deal with a burst water line on my street that…read moreflooded my basement and those of my neighbors. They responded immediately to deal with the ruined rugs, wet drywall, and everything else when I was completely overwhelmed. They came back every day to check the fans and dehumidifiers and were so pleasant and understanding while they did so. Their fast response ensured that my path to a dry basement was a smooth one. AND, they came in under the initial quote. I simply cannot recommend them enough. THANK YOU!

My family needed help getting our grandmom's room sanitized after she had a pretty serious fall. It…read morewas a small job, but we didn't have any able bodied family members available to help at the time. And we wanted to call a professional because the job involved bodily fluids. Pro Action Restoration were very understanding and helpful on the phone. Their response time was incredibly quick and they got the job done right. They went above and beyond. It gave our family peace of mind knowing grandmom has a clean room to come back to when she's discharged from the hospital. I highly recommend this company.

Mays Plumbing Works is spectacular. Jamie, the plumber, fixed two things today- a leaky shower head…read moreand changed the filter on my whole house water filter. He also did a check on my toilet, and he stated that it did not need to be fixed. Before I called this plumbing company I called Servicemark my old plumbing company. Servicemark was bought out by Horizon. I had Horizon people give me a estimate. They would have charged $680 more than Mays Plumbing. No wonder my old, honest plumber is not with Servicemark/Horizon anymore Looks like I found a new plumber with Mays Plumbing. Jamie was really nice, too.

I called in to ask about having both a kitchen sink faucet and a utility sink replaced. I spoke to…read moreSusan. She said they were busy and were scheduling into the next month ( this was mid April). She asked to have photographs taken and sent via email. I sent them that day. I heard nothing and called back in just less than a week. They had not checked the images I sent and again I was just told that they were scheduling into the following month. I could get no more definitive answer. We went with Benjamin Franklin plumbing who were very responsive and moderately priced.