I just purchased a car from Auto Source. They were completely professional and very friendly…read more Managers did not hop from the table to the office trying to confuse you. They let you guide the buying experience. Once the decision was made on my part the financing was easy no hassle very quick. My experience could not have been better. Thank you Michelle, Joe Leroy and Gina. You are all the best. I am enjoying my car more because of the experience. I highly recommend Auto Source for your car needs.

From the owner: Auto Source seeks to provide a distinct buying experience than the traditional car dealer. We…read moreacquire a variety of quality and reliable used vehicles from dealerships with surpluses and leasing companies whose customers have completed their terms. We seek quality vehicles with plenty of life still in them ultimately saving customers thousands of dollars. With a shop equipped with 20 bays to conduct full inspections, oil changes and installation of new tires, we fully test drive every vehicle before it meets our high standards for addition to our inventory. If you're seeking a quality, affordable vehicle, please come visit us.

I just experienced another great car purchase from Grainger Honda. Ronnie Moore who has been our…read moresalesperson for many years helped me select and locate a new 2023 Honda Odyssey Elite. The process was very easy and I received an excellent sales price and trade in amount for my old 2018 Honda Odyssey. I cannot say enough positive comments about Ronnie Moore and the Grainger Honda team that assisted me with this purchase. Even during these challenging times my wait for the new car was short and painless.

Avoid this service department…read more I own a 2015 Honda Pilot with approximately 106,000 miles. The vehicle had no check engine light, no loss of power, no exhaust symptoms, and was brought in for nothing more than a routine oil change. After the oil change, I was told that my entire exhaust system was clogged and was presented with a repair estimate exceeding $10,000. I was told the catalytic converters, A-pipe, mufflers, heat shields, gaskets, and related components needed replacement. I was even advised that I would be better off putting that money toward a new vehicle. This did not happen in a vacuum. Prior to this visit, the dealership had repeatedly attempted to buy my vehicle from me. Multiple times I received offers that were a fraction of what the vehicle was actually worth. Then, after bringing the vehicle in for a routine oil change, I was suddenly told it needed over $10,000 in repairs and that I should consider replacing it. When I asked for evidence, I was sent a blurry photo with a few specks of debris circled and was told that catalytic converter material was clogging the exhaust. For a repair recommendation of this magnitude, the evidence provided was astonishingly weak. Fortunately, I did not authorize the work. Instead, I took the Pilot to an independent mechanic for a second opinion. Their conclusion: nothing is wrong with the vehicle. No clogged exhaust. No failed exhaust system. No $10,000 repair bill. Think about that for a moment. A vehicle that was supposedly in need of more than ten thousand dollars of exhaust work was examined by an independent mechanic and found to have no such problem. This is also not my first serious issue with this dealership's service department. During a previous service visit, they returned my vehicle after forgetting to refill the transmission fluid. That kind of mistake can cause catastrophic damage and should never happen in a professional service environment. At this point I have completely lost confidence in anything this service department recommends. Being told that a perfectly functional vehicle needs repairs approaching five figures, while simultaneously being encouraged to replace or sell that vehicle, is not something any customer should have to deal with. If you receive a major repair recommendation from this dealership, get a second opinion before spending a single dollar.

Chatham Parkway Toyota is my trusted dealership and service partner when buying and maintaining a…read morevehicle over the past years. I highly recommend reaching out to "T.Will" Tavaris Williams when looking for a new or pre-owned vehicle. He takes the hassle out of buying a car and makes the process quick and easy! Their service department is easy to work with regarding regular maintenance, routine service or tire needs.

They told me to pay $1,300 and they said they fixed it then two days later they wanted me to pay…read more$2,400 more!?!? I thought they "Fixed it"

This morning I came in for a routine 25K-mile service. At check-in, I was told I would receive a…read moretext when the vehicle was ready. My husband and I waited upstairs in the massage-chair area. While we were there, our technician came upstairs for another guest, saw us, then asked for our name. He told us he had sent a text and "couldn't find us." We never received a text, and he clearly hadn't attempted to locate us because he would have seen us in the same area he had just walked through. When I went downstairs to pick up the vehicle, the interior immediately smelled strongly of gasoline. Staff claimed the smell was "from the area," but I only smelled it inside my car. My husband then came back to tell me the tech admitted he wrote a text but never actually pressed send. We drove off and within five minutes smoke started coming out of the vents. I asked my husband if he saw it and he immediately told me to pull over. As the smoke worsened, we exited the vehicle. My husband opened the hood and it was full of smoke. We discovered the oil cap had been left off entirely, and oil was sprayed everywhere. He also checked the dipstick and found the oil level was overfilled. I called the dealership right away. A young lady sent roadside assistance, but that took well over an hour. While we waited, the technician called asking, "What's wrong with the car?" After we explained, he brushed it off and insisted they "didn't touch the oil" and that we were there for a 55K-mile service. My husband corrected him, telling him we were at 25K miles and that the vehicle had no issues when we drove from Fort Stewart earlier that morning. Instead of acknowledging that the oil cap had likely been left off during the fluid-check process, the technician implied the situation was caused by us. The lack of ownership, urgency, and basic customer service was extremely disappointing. We were eventually given a loaner and told the issue would be looked into on Monday, but I left feeling blamed for a mistake we clearly did not make. We arrived with a perfectly functioning vehicle and left with oil covering the engine bay, the underside of the hood, and even the roof. This could have turned into a dangerous situation, and the technician showed little concern.

Brought my Lexus in for service…read more Not bad...not great....just about what you would expect from a Car Dealership. Obnoxious lady with an unruly dog in the waiting lobby. Workers did not say anything to her regarding curbing her dog. The level of entitlement some people have is astonishing. If it was my business....I would have asked her to put the dog on a leash while in my establishment.

I have had the most horrible experience with this people specially, the manager and the sales lady!…read morespecially that I bought the car on February and getting in August the paperwork to be able to put the license plate! I will give them a 0 as a review.

They sent our flyers that are a scam don't fall for it I called first they have no shame I would…read moredrive to another dealership

Great service experience. $100 for an oil change, tire rotation and they picked up and dropped off…read moremy car at my house, best deal in town.

best place to service in savannah. They have pick up and delivery. Mobile service for No cost !!!…read moreyes they come to your home or work and fix your car!!!

Bad experience with dealership had a recall.. service advisor made appt brought car in and car sat…read morefor entire day not even worked on and had a appt at 8am.. if I didn't call service department car would still be there not worked on.. pick up car without recall being done.. waste of a day.. service advisor said other cars were before me.. so why set up a appointment if youre back logged with other vehicles and never call the customer to tell them your car won't be ready today or worked on and told they dont give rentals on recalls.. unacceptable when my car is more than 24hrs at your dealership... will never take my car there for repairs..

Wow! Savannah Step One Chrysler, Jeep Fiat service department is an absolute train wreck! They've…read moreobviously cut back on service reps. When I went there at 8:30 a.m. yesterday there was no one in the service department for at least 5-10 min. I've been calling for 5 hrs. this morning trying to talk to anyone in the department. No answer. Just a recording to leave a message! The folks that work there, Todd, mgr. and Lori are trying, but they are completely understaffed!

If I could leave zero stars I would! This place does nothing but rip you off and lie over and over…read moreto your face. I'm very disappointed. Brent won't handle business like a man and hides whenever my husband goes in. Even though he's supposed to talk to my husband about issues he sends someone else. We've contacted Bob about several issues. He's handled them on our end but I truly don't believe he's handling his employees. They left our transmission fluid empty, lost bolts to our door when fixing our window and every time they do something wrong they never apologize. If you unfortunately have to do business with them, talk to Shareem. She's the only one that cares about the customer. I can't say enough good things about her.

Stop selling bad used cars. I bought a BMW . I am having to get. 5000$ in repairs to make it safe…read moreto drive. The sad part is they knew it was bad. After I purchased it and 45 days later when they ran a diagnostic test. They emailed me a list and charged me 185.$ for the diagnostic tests it is November and now it's smoking. 12000$ up in smoke.

My Nissan employee lease vehicle needed routine maintenance. Nissan employee leases include…read moremaintenance service. The Grainger service tech did a great job of greeting asking questions and promptly tending to the maintenance required. She came to me with an optional, but covered, maintenance item. I very much appreciated that attention to detail. Will be back! Sal

Other than the salesman, Hutch & the owner, the finance manager, Greg is a complete liar,…read moreunprofessional, and a fraud. He lied on my wife after the bank decided not to finance gap (that's ok). Also, Derek initially offered us more for our trad in, then he lied and backed out - Liar #2!! Do not trust these men. The owner found out about Derek & made the correction. Thx to the owner & Futch - Derek & Greg should be FIRED. DO NOT TRUST THEM!!​