I just purchased a car from Auto Source. They were completely professional and very friendly…read more Managers did not hop from the table to the office trying to confuse you. They let you guide the buying experience. Once the decision was made on my part the financing was easy no hassle very quick. My experience could not have been better. Thank you Michelle, Joe Leroy and Gina. You are all the best. I am enjoying my car more because of the experience. I highly recommend Auto Source for your car needs.

From the owner: Auto Source seeks to provide a distinct buying experience than the traditional car dealer. We…read moreacquire a variety of quality and reliable used vehicles from dealerships with surpluses and leasing companies whose customers have completed their terms. We seek quality vehicles with plenty of life still in them ultimately saving customers thousands of dollars. With a shop equipped with 20 bays to conduct full inspections, oil changes and installation of new tires, we fully test drive every vehicle before it meets our high standards for addition to our inventory. If you're seeking a quality, affordable vehicle, please come visit us.

I just experienced another great car purchase from Grainger Honda. Ronnie Moore who has been our…read moresalesperson for many years helped me select and locate a new 2023 Honda Odyssey Elite. The process was very easy and I received an excellent sales price and trade in amount for my old 2018 Honda Odyssey. I cannot say enough positive comments about Ronnie Moore and the Grainger Honda team that assisted me with this purchase. Even during these challenging times my wait for the new car was short and painless.

Avoid this service department…read more I own a 2015 Honda Pilot with approximately 106,000 miles. The vehicle had no check engine light, no loss of power, no exhaust symptoms, and was brought in for nothing more than a routine oil change. After the oil change, I was told that my entire exhaust system was clogged and was presented with a repair estimate exceeding $10,000. I was told the catalytic converters, A-pipe, mufflers, heat shields, gaskets, and related components needed replacement. I was even advised that I would be better off putting that money toward a new vehicle. This did not happen in a vacuum. Prior to this visit, the dealership had repeatedly attempted to buy my vehicle from me. Multiple times I received offers that were a fraction of what the vehicle was actually worth. Then, after bringing the vehicle in for a routine oil change, I was suddenly told it needed over $10,000 in repairs and that I should consider replacing it. When I asked for evidence, I was sent a blurry photo with a few specks of debris circled and was told that catalytic converter material was clogging the exhaust. For a repair recommendation of this magnitude, the evidence provided was astonishingly weak. Fortunately, I did not authorize the work. Instead, I took the Pilot to an independent mechanic for a second opinion. Their conclusion: nothing is wrong with the vehicle. No clogged exhaust. No failed exhaust system. No $10,000 repair bill. Think about that for a moment. A vehicle that was supposedly in need of more than ten thousand dollars of exhaust work was examined by an independent mechanic and found to have no such problem. This is also not my first serious issue with this dealership's service department. During a previous service visit, they returned my vehicle after forgetting to refill the transmission fluid. That kind of mistake can cause catastrophic damage and should never happen in a professional service environment. At this point I have completely lost confidence in anything this service department recommends. Being told that a perfectly functional vehicle needs repairs approaching five figures, while simultaneously being encouraged to replace or sell that vehicle, is not something any customer should have to deal with. If you receive a major repair recommendation from this dealership, get a second opinion before spending a single dollar.

Chatham Parkway Toyota is my trusted dealership and service partner when buying and maintaining a…read morevehicle over the past years. I highly recommend reaching out to "T.Will" Tavaris Williams when looking for a new or pre-owned vehicle. He takes the hassle out of buying a car and makes the process quick and easy! Their service department is easy to work with regarding regular maintenance, routine service or tire needs.

Not accommodating. Needed help on my way out of town, been a loyal Toyota client for a long time.read more

This morning I came in for a routine 25K-mile service. At check-in, I was told I would receive a…read moretext when the vehicle was ready. My husband and I waited upstairs in the massage-chair area. While we were there, our technician came upstairs for another guest, saw us, then asked for our name. He told us he had sent a text and "couldn't find us." We never received a text, and he clearly hadn't attempted to locate us because he would have seen us in the same area he had just walked through. When I went downstairs to pick up the vehicle, the interior immediately smelled strongly of gasoline. Staff claimed the smell was "from the area," but I only smelled it inside my car. My husband then came back to tell me the tech admitted he wrote a text but never actually pressed send. We drove off and within five minutes smoke started coming out of the vents. I asked my husband if he saw it and he immediately told me to pull over. As the smoke worsened, we exited the vehicle. My husband opened the hood and it was full of smoke. We discovered the oil cap had been left off entirely, and oil was sprayed everywhere. He also checked the dipstick and found the oil level was overfilled. I called the dealership right away. A young lady sent roadside assistance, but that took well over an hour. While we waited, the technician called asking, "What's wrong with the car?" After we explained, he brushed it off and insisted they "didn't touch the oil" and that we were there for a 55K-mile service. My husband corrected him, telling him we were at 25K miles and that the vehicle had no issues when we drove from Fort Stewart earlier that morning. Instead of acknowledging that the oil cap had likely been left off during the fluid-check process, the technician implied the situation was caused by us. The lack of ownership, urgency, and basic customer service was extremely disappointing. We were eventually given a loaner and told the issue would be looked into on Monday, but I left feeling blamed for a mistake we clearly did not make. We arrived with a perfectly functioning vehicle and left with oil covering the engine bay, the underside of the hood, and even the roof. This could have turned into a dangerous situation, and the technician showed little concern.

I had an oil change appt at 8:00 am. Mr. Rob Shumway assistanted me. He got me in and out. He was…read morelike we ready for you Mrs. Rose was finished before 9.

They sent our flyers that are a scam don't fall for it I called first they have no shame I would…read moredrive to another dealership

Horrible sales and service!! After an exhausting afternoon of looking at several Tellurides - some…read moreat the dealership and some across the road in a field-- we decided to purchase due to the decent trade in offer. When writing up the contract I was given a $1000 "discount"- what he didn't tell me was that was in place of a lower interest rate- which I had the choice of taking. The finance guy was sleezy in that when choosing the option packages that he stated would only add $21 to my payments. After checking the math the bottom line was over $5000 more-- not sure where his math skills came from. I should have walked away then but we got that straightened out but still more than $21 per payment. Somehow the salesman ended up filling out my evaluation of the dealership- I never saw that . The service Dept is a joke. I purchased the oil change package and tire package. My first oil change and service was done- within 10 mins of leaving my low tire pressure light came on -- all 4 tires low that weren't low before I took it in. I called and left 2 messages for the service manager-- never got a return call. I had a nail in a tire that I took it in to be repaired. At 10 am they said it would be about 2 hours before they knew if I'd need a new tire or if it could be fixed-- no call and no response to calls or texts to their service line you are given. Finally at about 4:30p -- 6 hours later- I was notified it was completed. I called the service manager twice that day as well with no response. For my second service I took it to Hilton Head Kia in Bluffton--- EXCELLENT 5- STAR service and friendly people--- I'll NEVER go back to Savannah KIA!!!!!!

been bringing my car to J.C. Lewis Ford for service ever since I purchased it back in 2022, and…read moreoverall it's been a solid experience every time. The service team is always professional,, and easy to work with. Scheduling appointments is pretty straightforward, and they do a good job keeping you updated on what's going on with your vehicle. Wait times have been reasonable. It gives me peace of mind knowing my car is being handled by people who know the vehicle well. Definitely a reliable place to go if you want consistent and trustworthy service.

My recent experience at JC Lewis Ford was unfortunately one of the worst dealership experiences…read moreI've had. This was going to be my third vehicle purchase from them, so I came in expecting a straightforward process. Instead, the experience felt disorganized and unprofessional from start to finish. The salesperson seemed unfamiliar with the vehicle's features and couldn't answer several basic questions. It also became clear the truck had previously been used as a loaner, which was not clearly disclosed upfront. When I returned to sign the paperwork, things got worse. I had texted the sales manager earlier that morning and he told me to come in and that he would personally review everything with me. When I arrived, he didn't remember me at all and I waited over 20 minutes before he briefly appeared and told me I would be sent to finance instead. While waiting for finance, I decided to go get my trade-in and leave because the process felt so chaotic. I then discovered my vehicle had already been stripped down, even though the deal wasn't finalized. I had to wait another 20 minutes just to get my license plate back. I was also told I was "lucky to get financing," which was surprising considering I was trading in a vehicle worth more than half the value of the new purchase and paying the rest in cash. After two prior purchases from this dealership, I expected far better treatment. Sadly, this experience was frustrating enough that I will likely take my business elsewhere in the future.

Phenomenal group of folks! I have bought many vehicles over the years. But the experience I had at…read moreChrysler Dodge Jeep RAM Savannah North, Proved to be the best all-around experience from the very beginning to when I drove off the lot, that I have ever had anywhere in the United States. Absolutely no pressure at any time as a person normally experiences and all other dealerships. Oh, and that's another thing which over the years I have totally despised: Driving up to a dealership and the salesmen are standing outside the building, waiting like vultures to circle in & pounce upon you. (Vultures versus Buzzards: Vultures eat you while you are still alive and go for the eyes first! Buzzards don't bother you until you are dead & stinking.). Not only was it a delightful time...it was Fun & Full of Good Conversation. My wife & I will always have GOOD MEMORIES of this Family of Folks who bend over backwards to provide the Best Vehicle Buying Experience EVER!!! And by golly, that's precisely what they delivered to me & my wife! Thanks to each & Every One of You there at Chrysler Dodge Jeep RAM of North Savannah! Ernest Guy Cunningham, proud owner of a 2019 Dodge RAM 1500 BIG HORN LONE STAR CREW CAB with the 350 cu. in. HEMI (This truck is: MADE IN THE USA!!!, so it's a 350 cu. in. & not a 5.7L!!! in my book). 8 gear transmission and 20 inch tires!!! (Great Gas Mileage). I cal her my "Silver Bullet". And with 395 HP under the hood & 405HP Torque...She Streaks Like a Bullet!!! So Y'all don't WASTE your time sifting through these other dealerships...ANYWHERE!!! You'll be GA BULL DAWG GLAD YA DID, I GUAR-ON-TEE YA!!!

Bad experience with dealership had a recall.. service advisor made appt brought car in and car sat…read morefor entire day not even worked on and had a appt at 8am.. if I didn't call service department car would still be there not worked on.. pick up car without recall being done.. waste of a day.. service advisor said other cars were before me.. so why set up a appointment if youre back logged with other vehicles and never call the customer to tell them your car won't be ready today or worked on and told they dont give rentals on recalls.. unacceptable when my car is more than 24hrs at your dealership... will never take my car there for repairs..

If I could leave zero stars I would! This place does nothing but rip you off and lie over and over…read moreto your face. I'm very disappointed. Brent won't handle business like a man and hides whenever my husband goes in. Even though he's supposed to talk to my husband about issues he sends someone else. We've contacted Bob about several issues. He's handled them on our end but I truly don't believe he's handling his employees. They left our transmission fluid empty, lost bolts to our door when fixing our window and every time they do something wrong they never apologize. If you unfortunately have to do business with them, talk to Shareem. She's the only one that cares about the customer. I can't say enough good things about her.

Stop selling bad used cars. I bought a BMW . I am having to get. 5000$ in repairs to make it safe…read moreto drive. The sad part is they knew it was bad. After I purchased it and 45 days later when they ran a diagnostic test. They emailed me a list and charged me 185.$ for the diagnostic tests it is November and now it's smoking. 12000$ up in smoke.

My Nissan employee lease vehicle needed routine maintenance. Nissan employee leases include…read moremaintenance service. The Grainger service tech did a great job of greeting asking questions and promptly tending to the maintenance required. She came to me with an optional, but covered, maintenance item. I very much appreciated that attention to detail. Will be back! Sal

Other than the salesman, Hutch & the owner, the finance manager, Greg is a complete liar,…read moreunprofessional, and a fraud. He lied on my wife after the bank decided not to finance gap (that's ok). Also, Derek initially offered us more for our trad in, then he lied and backed out - Liar #2!! Do not trust these men. The owner found out about Derek & made the correction. Thx to the owner & Futch - Derek & Greg should be FIRED. DO NOT TRUST THEM!!​