Been here a few times and it's a nice place. Very clean on the inside. The place is designed well…read morewith ample parking. I was greeted on entry and directed to the auditorium. I have only attended services so I don't know the cost but I can say that it's easy to find. Be aware that services are held at the first building. The far building is the office building. Just fyi

I can't recommend this funeral home enough. Extremely caring and professional. They handled my…read moreson's cremation with care and respect. In my opinion, they went above and beyond expectations. Thank you so much W. E. Lusain Funeral Home for your caring and professional experience.

Met with Karen. Extremely nice but the prices quoted for a simple cremation with no visitation and…read moretransport of body from close area was $4000.00 + Found another established funeral home and the price was $825.00

If you have lost a loved one please read. This comes with a very saddened heart that I have to…read moreleave a review so poor, but it is worth it. I can't recommend AGAINST them enough. Picture this: you lost a loved one and your family spends hours creating monuments to decorate their grave, you spend money each month on refreshing flowers and buying memorabilia to honor your loved one.........all for you to find out that it is all in a DITCH trash pile? Southern Heritage, do better. Treat people better. Acknowledge that each piece of "items" in your ditch is something tied to each loved one's family. There's a long list of items that this funeral home also has ROYALLY screwed up on. This funeral home business doesn't care about your pocket or your loved one. See the comments for where they threw our items. No email warning saying that all items would be cleared from our grave. Please my photos as well where you can see the PILE my sweet sisters grave markers are in while we await her headstone that cost us thousands and thousands of dollars

Incompetent office. ALWAYS have difficulty finding your account and payments. My Husband and Mother…read morepassed away three months apart, had difficulty getting this facility to place the plaque on the mausoleums. Still have not been placed. My loved ones passed 6four years ago, I have been fighting this battle,it has been an EMOTIONAL struggle. Called corporate office was useless. ELMWOOD use to presitin and spoke well of in the neighborhood. Now I would not bury a dead roach there !!!

Unfortunately, communication is not the best. Family passed away Dec 2024, incorrect, incomplete…read moremarker was placed without family consent. Check in as to why, no rhyme or reason, just confusion. Paid to have it completed correctly July (6months later) nothing. Now it has almost been a year and no response. I think it is sad that some folk alive or not (alive) seem to be put on the back burner as if life doesn't matter. They (Elmwood) are highly respected in the community, and we as a family put the care of our loved one in their hands, and they fumbled. Not happy and would not suggest communicating via phone or email and if in person speak with the man over the man. They do not collaborate very well as a team. Sad and simply distraught. This should be a time of rest, yet my family and I are trying to figure out the "why". No excuses, no exceptions, no more, I will get back with you (and don't). This is unacceptable!

My mothers funeral was beautiful on 6/27/26, but Joshua Williams behavior a month later with a…read morestill unresolved issue is insane. The fact that everything still isnt completed and his I dont care attitude needs to be addressed.

I felt I was in good hands from the moment I heard Lynn Cleghorn's voice on the phone. She did not…read moredisappoint. She guided us through every decision and step involved in planning the funeral and burial of our son. Her professionalism and her kind and caring manner are a perfect combination for the job that seems more of a vocation than a job. She was a blessing to us and an asset to the team at Johns- Ridout's Elmwood.

I attended a funeral here for a family friend and the staff were very accommodating and kind. The…read morevenue was clean and well organized, set up like a typical church. The Bushleon team stayed ready with tissues, obituaries, and fans to help everyone get settled comfortably. The service went smoothly and their team helped usher everyone out. It was an easy breezy experience organization wise which is great during such a sensitive time for a family.

Sadly, we had to use the services of Bushelon; this review is simply to thank them. My father…read morepassed abruptly and we had to make arrangements to honor him. Starting with Clifton, he was hands down professional and responsive. He made what was initially a hard process to handle, less stressful and for that we are grateful. The location accommodates everything (programs, cremation, chapel usage, and additional keepsakes to honor your loved ones). My father requested to use them and we cherished his request, so glad we did. Every staff member was friendly and offered to assist us. While I know this type of service is the last thing anyone would want to utilize, when considering planning the arrangements of your loved one, contact them. You won't regret your decision. Thank you again.

Dante Jelks is simply the BEST funeral director and funeral service in Birmingham Alabama. My…read moremother looked absolutely beautiful. The staff is courteous and professional. I highly recommend Dante Jelks for your funeral needs.

My Daughter in Law lost her devoted Father William so this was his request to have his people…read moreservice his family in this time. It's s new business in an old facility, large enough to handle two different viewings, has a small chapel. The family was pleased.

I'm proud to be given the option to visit a friend that has passed into the other side.read more

The staff is strange and didn't make you feel,welcome at all. Execpet for one named Jim I think?…read moreOther than him they were very impersonal and I know that they do this everyday but to me they need to act like every family member is important. Especially the live ones.

I have driven by this place many times, but fortunately, I had never had a reason to stop. A couple…read moredays ago, I had a reason to visit. I dropped in to pay my respects to a literal Birmingham legend. The funeral home workers were very sympathetic and gave directions on where to go. They had his visitation area set up nicely, with a picture presentation running. I hope I don't have to come back here any time soon, but this funeral home does a good job of helped those who are suffering from the loss of a loved one.

Unfortunately I was recently here due to the loss of a close friend's brother. Easy to find …read more Adequate parking. Friendly staff members and supportive during unfortunate circumstances. The facility is slightly dated but overall decent. Social distancing and masks are enforced.

They helped us handle a passing of a relative with dignity…read more The staff was very courteous- and walked me through the process smoothly. Thank you for the assistance at a sad time

Too busy, condescending and rude. Do not use this service. I just called for some information for a…read morefriend and the director treated me like I was bothering him.

Lack of Integrity due to not following the families request for a closed casket. When asked to…read moreclose it before the funeral they did nothing. It took me 15 minutes to get them to close the casket before my mom arrived and seen the unrecognizable person they presented. My family requested CLOSED CASKET, so you can imagine the pain I felt. The staff showed a lack of urgency to the families request. They turned my grief to anger... They almost ruined my sister's funeral due to a lack of compassion for my grieving family.

Integrity was the first place we called when my father died. His service was fine. The problem is…read moreit has been almost a month since he died and they have not submitted the death certificate. Every time we call to check on it, we get a different excuse for why it has not been completed. We paid for his service in cash upfront so there is no reason why this has not been completed. We cannot handle his affairs without the death certificate and their failure to submit this death certificate is costing us time and money. This is completely unacceptable.