Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

I was a patient of summit medical group for the past 14 years I missed one appointment and they…read moredropped me I have been having sharp stabbing pains and my doctor said he would see me for emergency when I went they said the only thing that counted as emergency was covid and I'll just have to find a new doctor WASNT even seeing my doctor just a nurse their express clinics are awful too

Dr. Hunter is very caring and knowledgeable. She is highly skilled, always takes her time and makes…read moreyou feel that she is listening. Her staff is great too!

Dr Hunter has been my primary for a couple of years since my last Dr dismissed me from the practice…read morefor missing an appointment. Dr Hunter has a unique sense of humor and has lots of interesting stories to keep you occupied during her exam. If you have ever felt like "just a number" or "just a patient" at another doctor give Dr Hunter a try. She listens to everything you have to say and I can tell is GENUINELY concerned about your health and well being. I have congestive heart failure, diabetes, high blood pressure, you name it. My other doctor had been prescribing the same medications FOREVER. Dr Hunter was not afraid to try some different meds and I am happy to say I have never done better. She will pray for you if requested. If a 6 or 7 was an available score, she would get it from me!!!!

If you have a mild, chronic condition that requires minimal management, I would not recommend this…read moreoffice - particularly Dr. Julia Abraham. During my recent annual physical, she briefly asked me about my asthma, which I reported was stable and even improving. She then renewed my existing prescription, and we moved on. I was shocked to later receive a separate charge for an office visit based solely on that brief conversation. I am a relatively new patient and was not aware this was their billing practice. My previous doctor never charged me for this, so I will be returning to them as a patient. I also called the office for clarification, but unfortunately Dr. Abraham has not returned my call. In summary, if you have a minor medical condition that requires an annual prescription renewal, do not seek care at Rocky Hill Family Physicians.

Finding a quality PCP has been a real struggle for me in the past, but I have found my forever…read moremedical team! From Mary in reception to all of the wonderful nurses, I would love to thank you all personally-- oh and not to mention my new PCP-- Dr. Thurman! She is an absolute treasure! I couldn't be more pleased with my experience. Seriously, if you're considering a new practice or are in need of a physician consider Rocky Hill Family Physicians! They actually made me feel like family. Thank you all so much!

Dr. Bellner is The Best pain management and rehabilitation doctor in Knoxville. She was the only…read moreone after 2 years to properly diagnose and treat my neck and back injury. The staff is courteous. The location is convenient. However, because she is so good there is a long wait to become a patient. But, it is well worth it. So, glad to have my life back.

This was the best first patient experience I have ever had I definitely recommend them if you are…read moreinterested in proactive heath and not reactive health! The services they offer are about building on your health goals and it's refreshing!

Love Dr. Ayo! What an attentive and caring practitioner. In the past, I have felt that doctors…read morespent the bare minimum of time and effort in my checkups, but in my very first appointment, Dr. Ayo (and her NP) spent over an hour with me, getting to know me, my concerns, medical history/needs, etc. She seemed to genuinely care and asked thoughtful follow-up questions. Her staff is very friendly and prompt and responsive. This is a winning combo.

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed

very caring physician, who takes his time to actually listen and understand your situation.read more

If you are looking for a place to get a drug test, physical, or need walk-in care quickly, you may…read morebe ok with this office. I would highly NOT recommend this office as a primary care physician. I have moved with the military for over 20 years and therefore have seen my share of new doctors. Some doctors were great, others were not so great, but this is the first time I have felt inclined to post a less than par review for a doctor. I know you can't please everyone, however, I felt I needed to at least give my feedback this time. In my experience with this office, Dr. Hancock is definitely someone I feel is NOT there to provide good quality care to his patients, and his nurse {Heather} is not friendly either.

First time seeing Mr. Gauslin today since my other doctor has left. I was nervous but I had an…read moreamazing appointment and he spent the time needed to properly address questions I had in my appointment. I appreciate his time and listening to everything I said and for helping me find the proper solution. Will definitely bring coming back to see him again!

I have been a patient of Dr. Rebecca Jackson since 2010. Given that I spend half of the year at a…read morevacation home on the west coast I am only in the Knoxville area half the year. I have not needed my primary Dr. Jackson in close to 3 summers while here, although have seen several orthopedic Doctors, GI and cardiologist. I returned to the area for the summer and soon became quite ill. I called Dr Jackson's office to get in to see her for what I thought might be bought of Acute Diverticulitis. The woman that answered the phone said that since I had not seen Dr. Jackson in close to 3 yrs. I was no longer her patient and would need to be seen as a new patient! The woman said she would talk to Dr. Jackson and call right back. About 4 hrs. later we called again and a different woman answered and in describing the earlier call she also said she would talk with the Dr. and call right back. Meanwhile, I was in terrible pain for that whole period. I never did get a call back and still have not 1 week later. I went to the ER in Lenoir City and was diagnosed with Acute Diverticulitis as suspected. I think Dr Jackson and her staff dropped to ball are unprofessional and obviously did not care about all the years I saw her. Pretty sad!