Customer Service like it's 1999. The staff at RPM is friendly, and knowledgeable. I have visited on…read moremultiple occasions searching for parts and information. The guys at the parts counter know their products and are willing to put in the time to help customers better understand and fix their equipment. I've asked about machines built in the 90's as well as new equipment and the guys at RPM have the experience to answer all of my mechanical questions. I will continue to do business with RPM.

Rented a Dingo, Excellent price, and great service all around! highly recommend if you need…read moreconstruction equipment.

They do a decent job on irrigation. I've been using them for 5 years now. The guys that come out…read moreknow irrigation systems and can diagnose and fix anything quickly.

They were asked to "trim the trees" and remove deadwood from the river birches. Unfortunately, we…read morewere left with just the top of the trees! 25 years of growth ruined! I can not begin to express our disappointment in quality work, lack of communication, and ruining the shape of the 25 year old trees. They will never look the same again. (Credentials: My partner is a state certified aborist visiting from MA. Her opinion below) Birches are meant to be fully shaped! They didn't ask what the homeowner wanted and, when asked, disregarded the concern halfway through cutting all the way up the side of the trees. We had hired an expert and were left with poorly shaped trees and ruts in the yard from the bucket truck. Sadly, they will not take responsibility for either or offer to fix these oversights. They did not consult the homeowner or walk the property with her or ask what her priorities are. No regard for customers' desires. The foreman stated, "This is how the owner wants the trees to look." (The foreman shared that he worked for the state highway department. I have seen they often trim trees back to the trunk ) My partner, a professional state certified arborist, call for no more than 30% trimming and shared, "They were just lazy, and didn't want to climb to remove the proper braches. They should have consulted the customer." Is this the work you want from an expert? Now the trees will never be the same, The lower growth will NEVER COME BACK. Update: The customer, my mother, is so incredibly unhappy with the work and doesn't want to revisit how upset she is. Nothing can be done to fix the atrocities done to the trees, and she doesn't want to break down over the phone. I am speaking on what she can't bear to share: how ruined the trees were after signing a contract. You should be ashamed for taking advantage of the elderly with a contract missing industry standard language of "remove branches 2 in diameter" or "remove branches 10 ft and below."

Mike is always helpful and customer-focused. The price is fair, and he tells you what you don't…read moreneed. Pro-vac is our go-to company for vent cleaning.

We had both our business and residence done. Mike was one of the most honest guys you will meet!…read moreFrom start to finish everything was explained to us even if there were issues. The pricing was more than fair. Will definitely recommend to anyone!!

Quality of their trucks, are horrible! Lafayette Indiana is in danger when these trucks are on the…read moreroad. I see them spraying oil and smoke rolling out the side. They don't have the proper name or number on most of their trucks so you have to search for information. If you see them on the road stay back, because stuff does fly out of those roll off trucks! I have called and called the law and I will keep calling.

We needed a dumpster for a remodel project. I had lots of questions, since this was all new to me…read more The lady on the phone was very helpful, patient, and friendly. The dumpster was delivered on time, and placed where we needed it. The pickup was also on time. Trash Kans was super easy to deal with, and I would totally use them again.

Great team over at Magna-Dry! I had a large area rug that needed washing and drying. They were able…read moreto pick it up within 24 hours and it was clean and dry within a week. Delivered right back to the house and out in place by their team. Overall pricing was great. It was far less than replacement cost would have been for a rug of equal size and quality. Will happily be doing business again with them in the future.

I used Magna-Dry for the first time recently to clean a rug. They offer pickup and drop off…read moreservices which is nice. I had a concern after my rug was cleaned, communicated that to Magna-Dry and, let me tell you, this company knows and practices customer service! They basically bent over backwards to make sure I was happy with my service. I find that rare these days so was pleased with their service. Every person I interacted with at Magna-Dry has been professional and polite. I would use them again.

American asphalt did our drive and a very very nice job in putting down the pavement and made him…read morelook very good but after the first rain we found that we had a problem with drainage and water was not able to go to the drain and be removed from the drive. Period so so they came out later did a survey on it and found that there was a slightly hired at that at one point then they came out two days later and redid that section that was the problem and completely removed and replaced that section . Since that time we have not had a problem at all. The staff was great and went out of their way to answer any questions we had. I recommend American Paving as the company to go with.

About a year ago we had a basement sump backup for which we called ServiceMaster Advantage of…read moreLafayette. The minor disaster required the carpet of the built-in basement be replaced. Separate crews were assigned to take out the damaged materials. ServiceMaster sent Eddie Diaz to scope the work and explain what would be done. The crew he sent about a week later, to pull out the damaged carpet, asked for entry and spent a good amount of time on the work. But it seems to be much more than assigned work that occupied their time. When they were done they departed quickly and without checking in to show me what they had done. Within a few weeks of their work, I noticed assorted items of thousands of dollars of value--ammunition, vinyl record albums from the 1960s-70s, military uniform items and insignia, CDs, electronics, and other personal property--missing from my office and the nearby closet, neither of which had any damage. I had happened to inventory many items a few weeks before their work and knew well what I had from inventory and electronic receipts, that the items were definitely gone, and that no other people had any access to the areas whence the items disappeared. I compiled a list of what I realized was missing and filed a statement with the Tippecanoe County Sheriff's office a few weeks later, after checking carefully what was missing. The detective investigated the slickie boys whose names they got from ServiceMaster, but the identified boys claimed they were never at my house, and I had no solid proof they were. In the intervening months a few other items are also missing, having not been noticed among the many items in the office area until recently needed. With highly restricted access to the area, those had to disappear the same time as the other property--no other explanation makes sense. Some lessons: Even if very busy on other activities, observe the laborers closely, frequently, randomly, and fully trust none requiring entry to your premises--especially not any low-skill, part-timers who might be unable to gain more reliable employment. So they cannot lie that they never worked at your location, photograph their government issued facial ID and their vehicle--including the license plate--before allowing them entry. Unless it is untrustworthy, any competent business will be certain to have the supervisor come by that day, when the work is done, to ensure it has been performed suitably and honestly. Other contractors do so. For the money paid, the customer has every right to expect the supervisor sending the laborers to be professional and "close the loop." We have installed a security system in the meantime. The multiple cameras would have captured the boys carrying out their stolen property. I will not call upon this business again.

As part of a pole barn restoration, I needed someone to extract my possessions from the rubble and…read moreget them stored properly. I was impressed by the professionalism and attention to detail shown by Servicemaster Advantage. They met their commitments on time, got everything done that I asked for, and worked around a number of external constraints. I was even more impressed because this was a task somewhat outside their norm, but you would have never known so by how well they completed it.

The owner-operator came to pump my septic tank. He wasn't able to remove the lid, so he decided to…read moreleave and charge a show-up fee. First I asked if we could waive the fee if I still used him to do the work after the lid is removed by someone else. He declined to do so. Then I asked for an invoice for the fee before I paid it, he told me they aren't able to provide invoices -- "we only bill." After refusing to pay until I received an invoice, he called me a liar and threatened to place a lien on my property. After explaining to him I would not be paying without a written invoice (he wanted me to hand him cash), he called his assistant, and she emailed me an invoice within minutes. As soon as I received the invoice, I wrote him a check. He then accused me of planning to cancel the check. At that point, I told him to leave my property. Despite telling him repeatedly to leave, but he didn't make any effort to move toward his truck until I told him he was trespassing. I recommend no one ever use Payless Septic Service.

Called Monday morning and was able to get Tuesday service. Awesome! Darrell called ahead with 30…read moremin ETA. He made quick work with the sucker truck and answered all my questions. Great customer service and very knowledgeable. Good sense of humor too, we enjoyed some poop jokes. Payless team doesn't dig, so you need to expose the pit opening or have risers already installed.