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Cook Motor Company

4.0 (8 reviews)
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12 days ago

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11 months ago

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4 years ago

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4 years ago

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5 years ago

Cook Motor is a great place to buy a car. Everyone is so nice. I would recommend anyone to shop there

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6 years ago

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7 years ago

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Automaxx of the Carolinas - Image of the leak in the condenser.

Automaxx of the Carolinas

(152 reviews)

The service department advisor mr micheal was outstanding he went above and beyond getting my…read moretruck fixed with the warranty company. Truck is running excellent after work was performed. Highly recommend if I could give more stars I would. Honest and dependable company

Firstly the saleswoman was wonderful. But as soon as we went to sign the price kept going up and…read moreup. But this you need it. Add that warranty it'll help if anything goes wrong. Leas than 2 weeks after we signed and drove home ( 2 hours away) the engine light came on. Took it to a parts store to run the codes and it's a vapor sensor. Reset the code and no problems for another week. Then all of a sudden while my wife was driving the kids to school the transmission went into manual mode while she was doing 50 mph! No warning no lights just into manual mode and it slowed down about 15mph. After that the E brake light came on without being engaged. Then the engine light came back on a day later. Scheduled for service after my wife and I both took off work only to arrive and them tell us they would t provide a rental until it goes through the warranty company and gets approved. We were told we could get one ourselves but pay up front and hope the service is done within 6 days because they won't pay for it after the 6th day. Fast forward 3 hours and I text them to check in and the vehicle hasn't even been looked at and they're not sure if it will before Monday. Then were told we could have stayed in our area and gone to a local shop IF they validate the warranty. 2 days later I text to check in the vehicle after the service guy says he checks in nightly with any updates, and he has the nerve to say "I was just about to text you" and gives me no update. What a scam. So now we are paying a huge bill for a car we can't even drive and they have the nerve to say we have to pay a service fee of $175. STAY AWAY FROM THIS PLACE THEY WIL LIE AND TAKE ADVANTAGE OD YOU AT WVER OPPORTUNITY!!! I will never buy a car from them again and I'm telling everyone I know to stay away at all costs.

McElveen Buick GMC - 22 AT4

McElveen Buick GMC

(68 reviews)

I had a great experience purchasing my 2026 Buick Envista ST and wanted to share my appreciation…read morefor the team, especially the General Manager Todd , Terence ( Sales Mgr) and Jamari ( Sales) who helped make the process smooth and stress-free. From start to finish, the staff was professional, patient, and helpful. The GM took the time to ensure everything was handled properly and that I felt confident throughout the process. I never felt rushed or pressured, which made a big difference. Terence also played an important role in helping me through the process, and took care of every single detail and gave me the best deal , together with the dealership team, everything came together seamlessly. Jamari was great to work with--knowledgeable, attentive, and made sure I felt comfortable and informed throughout the entire process. Overall, I'm very happy with my purchase and the level of service I received. I would definitely recommend this dealership to anyone looking for a positive and supportive car-buying experience. Thank you all for making my dream come true and going above and beyond to help me. I appreciate y'all! God Bless

After one of Charleston great drivers destroyed my car, I found myself in the market for a car…read more After driving a Buick Enclave for a few days I added it to the list of possible cars. I reached out a couple of days ago and Ronald was a pleasure to chat with. He send me some cars that matched and was great with communication. Ultimately I decided against Buick due to their reliability, but Ronald was great.

Summerville Ford - My granddaughter checking out the new vehicle!!!

Summerville Ford

(109 reviews)

The updates on my service were great. Even a nice video explaining what they were looking at under…read moremy car. My normal checkup, oil change, and a bulb replacement was completed in a timely manner. The waiting area is nice with WiFi and a tv. It was easy to make a scheduled appointment. Not much else I could think they could do!

We are new to the area and were hoping to establish a long-term service relationship for our Ford…read moreBronco. Unfortunately, our experience with this service department was disappointing from the moment I walked in. When I entered for the first time, two male employees were standing together with clipboards talking to one another. Rather than greeting me, both turned so their backs were toward me. I stood there awkwardly waiting for assistance that never came. I eventually approached someone seated behind a computer who told me he would be my service advisor. The very first thing he said was, "We don't do this sort of thing on the weekends," even though it was Friday and I had a scheduled appointment. He followed with, "I hope somebody informed you... it's going to be a few days." Starting the interaction by explaining what you don't do set the tone for the entire experience. When I asked if they could replace the registration sticker inside the windshield while the vehicle was there, I was told, "I don't know if they can do that -- I'd hate for them to ruin the windshield." That response did not further inspire confidence. I requested a different service manager and ultimately had a warranty repair completed (the car had a rattle in the muffler I brought the car in after making an appointment, to service this specific issue). An oil change and tire rotation were "recommended" at 16,000 miles (we had full synthetic done at 10,000), still I agreed to proceed with the additional services. The vehicle was in their possession for a full week. When it was returned, there were significant new scratches on the tires and a shiny screw embedded in one of them. I noticed the scratches and screw and asked to speak with a manager. The service manager claimed he "thought it was there" when I dropped the car off and referenced photos he stated were taken before service. However, the damage was not present when we delivered the vehicle. After a week in the shop -- including a tire rotation and multi-point inspection -- missing a visible screw raises serious concerns about the thoroughness of the service performed. The lack of professionalism, and accountability was extremely disappointing -- especially with a newer vehicle and as customers hoping to build a trusted service relationship in a new community. Due to our experience, we will not be returning and cannot recommend this service department.

Stokes Mazda

Stokes Mazda

(58 reviews)

Back in December of 2023 my car was getting old and expensive to take care of and once the…read moreheadlight went out and I had to rent a car, as car fate would have it, my rental was a Maxda CX-5. I really enjoyed driving it, so that's what led me to Stokes Mazda. They had a brand new beautiful red CX-5. They also had a no interest deal that I couldn't pass up! I did get an extended warranty and the oil change package. After driving it a while I did realize I was missing defrost capable side mirrors. And to use GPS you have to connect your phone and use your data. Besides that, I love my new car. The team at the dealership is always super helpful and polite.

My wife and I visited Stokes Mazda to look at the new CX90 Plug In Hybrid with 7 seats. After…read moreconnecting several times with Dexter who manages the online communication, we were connected to Mike the sales manager who then directed us to Matt Parkhurst of the sales team. We took the car for the test drive and loved the vehicle. While we didn't actually purchase a vehicle from them, we did love their dealership, the friendliness of all staff, the cleanliness of the dealership and their overall professionalism. I would have definitely have purchased from them it they weren't almost 2 hours from my house. Unfortunately there are no local Mazda dealers in the Hilton Head area. If you live in the greater Charleston area, I highly recommend Matt and the team at Stokes. They will do what it takes to get you into a great car.

Cook Motor Company - car_dealers - Updated June 2026

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