My sister has lived at Creekside for 20 years. She is very happy there and wouldn't consider…read moremoving. She has made many friends over the years. The staff has always provided a safe, friendly and positive environment. There are opportunities for engaging with other residents, including exercise classes, art projects, musical performances, and frequent field trips. The food is excellent. I believe Creekside strives for the best in independent senior care.

Creekside Village is a wonderful independent senior living community. It's right by Beaverton Creek…read moreand the landscaping is beautiful. They have art studios and a gallery to display the residents art. They go to parks weekly for nature walks. They have amazing food too with a dedicated chef who has been at CV for over 30 years! Great tenured staff to support the residents!

I went on a tour of Beaverton Lodge today. Everything was fine…read more until I commented that I didn't see any dogs within the community. I was told that dogs can not be above the first floor. I expect to have my dog with me during certain activities, certainly not in the dining room, but with me as I partake in the events and activities provided. My decision was made due to this ruling.

My stepmother and I have recently begun to search for a retirement home for my aging father…read more Beaverton has a number of attractive assisted-living facilities and in mid-December the two of us visited Beaverton Lodge. The reception desk is behind glass and we patiently awaited either of the two ladies talking inside the office to assist us or at the very least acknowledge our presence at the desk. During our approximately five minute wait, one of the two ladies looked our way, but never indicated that they saw us and would be with us at some point in time. After what we believe was an extraordinary amount of waiting, we decided to leave without talking to any staff member. I sent an email to management via their website to describe our experience and never got a reply from them. While I am not willing to assume that the care-givers would exhibit similar behavior, I am still somewhat dismayed that any employee of Beaverton Lodge would ignore someone seeing assistance at this facility.

My family is grateful we found Hearthstone at Murrayhill. This community was a literal godsend for…read moremy parents dealing with diagnoses associated with Parkinson's and Alzheimer's. During a very stressful time, the community and leadership at Hearthstone made this process as easy as possible. My parents were at first reticent to leave their long-time home and move into this community, but they are now not only physically and medically safe, but they are socially and spiritually thriving. Thank you, Hearthstone for giving us peace of mind and giving us back our parents for what I believe will be for many years to come.

The facilities look so nice & there are many compassionate & friendly employees but the top…read moremanagement are awful & clearly demonstrate that they are concerned not with their residents or their family members but turning a large profit. My parent was there over a year & Mgmt continuously attempted to charge us for anything & everything. It was stressful & repulsive. With the exception of one person in Mgmt, the rest are leeches. After my parent died, only one Mgmt employee gave condolences after I called to tie up some things-not a word from the rest. At least they were finally showing their true selves. Additionally, one employee harassed my parent & tried to convert my parent to evangelical Christianity despite my parent being a reformed Catholic. I'd never recommend them, I'd warn people about what to expect. If you're very well-off, there's no problem but if you're on a fixed income, even if it's quite a healthy upper-middle class income, be prepared for them to bleed you dry...all while smiling & pretending to care. Avoid.

My grandfather has been living at Canfield for just about a year. We enjoy coming to visit him…read morehere. The location is bright and smells clean, the staff always welcome us when we arrive and have listened to us when we have had concerns or ideas in the past. Residents are welcomed to join each other at the dinning room tables of four, and Canfield also offers games, activities and exercise. There are groups who come in to the center to play musical instruments, sing, sell small items like candy/cookies, and perform. The trivia games are one of my grandfather's favorite activities to participate in. He tells us about a new game every time we visit. There's often Wii Bowling that is fun to watch as well as participate in. The nurses and medical staff at Canfield have made sure that my grandfather is able to have his medicine daily, on time and the amount that has been prescribed to him. This is an additional fee on top of the monthly rent, but has been worth the extra to make sure that every i is dotted, and t is crossed. We can feel confident in the attention that he's getting thanks to this helpful addition. The staff check with my grandfather's doctors about medicine updates, and are able to order perscribtions to arrive at Canfield instead of family members having to pick up from a local pharmacy and deliver them to the center. The option to have a personal car drive my grandfather to appointments has been another comfort that we're willing to pay for. There is a small fee, but it's personal service and the level of independence that my grandfather feels is huge. We love that he can tell us, "I went to the dentist today," thanks to this service. Each resident at Canfield wears an emergency call button on a bracelet on their wrist or around their neck. When my grandfather found that he couldn't get out of bed from his nap he pushed the button and immediately the staff determined that they should transport him to the hospital. Thanks to this quick thinking and response my grandfather has no lasting affects from this episode. The dinning room offers a rotating menu with options that appeal to my grandfather's tastes. The kitchen has recently been remolded and the dinning room space is open and bright! The residents are also able to pick from standard items on an additional menu. There are always options like oatmeal and bacon or eggs for breakfast. If it's between meal times there is tea, coffee and ice cream available. If a resident were to want to have a meal delivered to their room that is an option for an additional fee. There is also an option to have a staff member walk the resident to the dinning room (another additional fee). All of these options make the care at Canfield just what each resident needs. We have enjoyed holiday dinners hosted by Canfeild too. You are welcome to buy a meal and join residents year round. We loved the Easter brunch they served and my parents were so excited to share Thanksgiving dinner with my grandfather at Canfeild, NO DISHES to clean up! Bonus! My grandfather's room has a little kitchenette equpped with a microwave, refrigerator and sink. We originally picked Canfield because my grandfather was able to bring his small poodle with him (that's right, pets are welcome!). Canfield offered us a room where my grandfather is able to exit on the ground floor to let the dog outside, but they also offer the option of having a staff member let the dog out if a resident isn't able to (for a fee). We all know how important pets are, and how they can really affect our quality of life for the better. This option made Canfeild a no-brainer for us as a family when my grandfather was no longer able to live on his own. We are thankful that my grandfather is at Canfield and always know they will take great care of him!

These are all updated reviews since I live here and have had so many complaints come to the…read moreattention of Obusman and APS after six months of physical,mental,and financial abuse .I rarely get care ,called racist slurs ,dropped ,leg crushed in hoyer ,head hit against wall during positioning and there is one nurse for the whole large facility who can seldom be seen .Have seen the executive manager twice during these six months and once was when passing in hall Management never comes to see when called about a problem..I haven't been allowed in any activitys or even gotten up for bathroom.These are fake reviews and hope I screen shot the real negative ones .The staff is very unprofessional except Anna and Carlos two older caregivers who are very compassionate,caring and punctual .The reviews updated in April due to a meeting regarding their negligence.Hope things change since being able to finally have this meeting .I wish I was never placed here and may post the real reviews if found .Tells alot that they felt it necessary to update reviews after my complaints and grievances .If you believe these reviews you will be very disappointed.Food here often not nutritional.for health so have to buy my own or many days do not eat.I an kept in bed the majority of time and have waited up to four hours for medicines.Ask yourself how likely is it that all reviews are now positive I am optimistic about change after today's meeting about my care .Never given an itemized statement of what I am paying for Need to mention another young medic and care provider named McKenzie and did not mention because she is good but generally too busy to help bu tshe will welcome residents with care ,love and compassion

My family and I had a mixed experience during my mother's 2.5-year stay at Farmington Square…read moreBeaverton Assisted Living. The first two years was in their transitional memory care unit, then .5 year in the full memory care unit. Here's a breakdown of our experience. I always like to start with the good: Care Staff: The care staff at Farmington Square were generally good. They showed genuine care and concern for my mother's well-being. However, there were some employees who appeared to be primarily motivated by their paycheck, which was a bit concerning. I would like to point out some staff members who I believe went above and beyond: Cory, Megan, Isabel, Michelle, Brianna, and the van driver Rob. Through their actions, they all reinforced my feeling that my mom was being well taken care of. Food: One standout aspect of Farmington Square was the quality of the food. My mother consistently enjoyed the meals, and they were well-prepared with a variety of options and good portions. She was given snacks throughout the day, and someone was always ready to provide her with a cup of coffee. Billing and Communication: Unfortunately, our experience with billing and communication from day one left much to be desired. I stopped my direct withdrawal within a month of starting because they were withdrawing the wrong amount. Billing issues were particularly problematic. I find it interesting that anytime there was an "honest mistake," it always favored the facility and not the resident. We were charged room rent for 15 days after my mother's passing. While this may be legal, it is certainly unconscionable and gives you a sense of their moral compass. There were multiple instances of poor communication between the staff and our family, which led to frustration and confusion. This was both unexpected and disappointing. Management: Our interactions with the management team were less than satisfactory. They seemed disorganized and unresponsive when it came to addressing our concerns or resolving billing issues. This lack of effective management was a significant source of frustration during our time at Farmington Square. In summary, Farmington Square Assisted Living provided decent care and excellent food for my mother. However, the issues with billing, communication, and management were significant drawbacks to our overall experience. If these areas were improved, it could be a much better place for residents and their families. I'm not sure if I could recommend Farmington Square Beaverton to anyone who is private-pay; it seems to me that Farmington Square's number one goal is to separate you from as much of your money as possible.

My dad has been in assisted living at Touchmark for a month, and it has exceeded all our…read moreexpectations. Our first impression came from retirement counselor Veronica, whose warmth, compassion, and guidance were exceptional. We assumed Touchmark was simply putting its very best foot forward by having someone like her lead prospective families through the process. What we've learned since my father moved in is that Veronica wasn't the exception--she exemplifies Touchmark's culture. Every staff member we've met has shown such kindness, respect, and genuine interest and care. Touchmark's marketing materials talk about being a friend, an ally, and a giver. In our experience, they absolutely walk the walk. My dad tells people often, "This place employs every kind of person, but they all have one thing in common: they're NICE. And not fake, plastic nice." Knowing my father is surrounded by people who treat him with such warmth and dignity has given us enormous peace of mind. Touchmark was the right choice and we are deeply grateful.

I work with a team of caremangers all of whom do not recommend Touchmark. Like my previous…read morereviews, Touchmark should stay in the business of Retirement Living. No doubts it a beautiful setting and atmosphere but the leadership and care in their higher levels of care stinks and unfortunately most of those in those higher levels of care no longer have a voice to advocate for themselves.

My mother-in-law lives here, and has for the past 10 years. She is so well-cared for by the loving…read moreand wonderful staff. The place has been totally remodeled and is really lovely. The food is good when the regular chef is on duty, not so much when there is a replacement.

My mother-in law really enjoys it here. The recent Christmas family dinner was spectacular. The…read morestaff is always very helpful & she's made a ton of new friends! Thanks to everyone at West Hills!

Too many things! I'd give this joint a a zero rating if I could! WHO uses PAPER coupons in this day…read moreand age!NOT computerized! More than once in my first month here-NO dinner as I signed up for, at 5:15pm! WHO eats at 4:30pm? Promised transportation at tour/sales pitch-NOT! Limit: ONCE per week ride for DR's only! Extremely CHEAP construction-I get to listen to toilets being flushed by neighbors, and washers dumping their load! Can't even hear my TV! YE GODS! This is NOT 'a place for Mom', unless you dislike her. No concierge, and, and, and.... Only good side: I don't have to hear the Max Train all night - only birds singing! I'm outta here!

My mom moved from California to be close to me--her only daughter--and she couldn't be happier. It…read moreis a warm and friendly community. The food is great. There are lots of activities and adventures for the residents. The apartments are large with great storage. We looked at many independent living facilities and we are glad we chose this one.