ony and Maria did an absolutely fantastic job on our boat! The new upholstery is beautiful and…read morelooks like it is factory direct. It's like getting a brand new boat without taking out a new mortgage. They were very helpful in materials selection and made the whole process much easier. They started when they said they would and finished on time. Picking up our boat was such a relief and we are so grateful. We would recommend them for any upholstery project!

M & M Creative Upholstery renewed our furniture with their exquisite upholstery service. The chaise…read morewas purchased in 1983 and is my favorite piece of furniture. The sofa sleeper was purchased at Design Within Reach in 2003. Now both pieces look and feel better than new! Maria is a professional and very talented seamstress. Additionally, she made beautiful pillows out of the left over fabric. Tony is friendly and energetic. The price was reasonable. I have very high standards and their work has exceeded them.

Dan was easy to work with, fairly priced and honest with what he could accomplish. He didn't try to…read morejust sell me what I asked for, but rather educated me on what could be done to repair my Armada's front and middle row and how long I could expect it to last. Appreciated!!!!!

Dan was the best part of my experience. Fast, friendly, professional - responds to text and phone…read morecalls quickly, super easy to work with. My story - I made the mistake of going to the Jiffy Lube near my house out of convenience, and while there one of the young men that was changing my oil sat in my passenger seat with motor oil on his pants. No response from the owner of the shop on how to fix it or reimburse the cost of cleaning (still no phone call now, two months after it happened). Dan was quick to set up a day to come clean my seat and he is a mobile unit so that was a breeze for me, he just came to my work, got my car keys and was done in a hour. Thanks Dan, will recommend your services to family and friends. -JM

I had leather seats installed and Gonzalo helped me, he was nice but never mentioned that the…read moreproduct images he sent me would be four shades darker than the actual leather seats. (you can see in the pictures below.) When I received my seats, I was very surprised to see how different it looked than expected. After checking if it was the exact color I ordered, I was shocked to hear it was. I am now stuck having to pay again for these seats to be redone or stay dissatisfied with the current color.

I got 3 rows of seats done in red leather. Looked absolutely amazing for about 73,000 miles. They…read morereally are super nice. Even figured out a loaner car for me. I do drive alot and in under 3 years the leather started cracking on my driver's seat. But because I drove over 30k miles in the 3 years the warranty was invalid. I would pay extra next time for thicker leather or leather that the color goes deeper. I don't know the answer. I loved it! But I'm so sad it looks not perfect now. The other seats all still look perfect. Just the drivers side has cracks.

The quote they provided was competitive and they received good references from car, Subaru and…read moreother repair shops in the area

I purchased a brand new Honda CR-V Hybrid and was told by the dealership they would be sending it…read moreto Classic Soft Trim for leather install. The first time, they installed it and there were a few crooked areas. And they had also broken a clip under my passenger seat. It's over an hour drive, one way, to get here from where I live, and they had it for a few days. When I called the dealer to let them know, they drove it back down to Beaverton and only fixed it partially (had it again for a few days). Was told that was the way the leather was sent to them, with no solution offered to fix it (my middle arm rest is still crooked today). I had to call yet again and let them know the housing for the car seat latch system was loose. Neither the dealer or I was able to fix the housing. A woman at the dealer pointed out other issues she found too. A month and a half later they finally fixed the car seat latch housing but I've found more broken clips for my seat since then. And my arm rest still doesn't look right. This is a nightmare how low the quality control is at Classic Soft Trim...and the lack of follow up/trying to make it right. I wouldn't recommend using them for upholstery/leather.

Respectful and competent; years of experience in all kinds of repairs and new. Cushions built…read morepretty fast and with good quality in our case.

They did a great job estimating and increasing the seat cushioning, picking up and delivering the…read morefinished product. I was very happy with all the service delivered and have already recommended them to others!

I made arrangements with the Perfect Stitch to repair my sectional. They are one hour away from…read morewhere I live and they were wonderful in communicating by text and phone, providing a bid to replace the foam in my chairs . After I took the chairs in to be repaired they called me to tell me that the foam was fine and all it needed was new supporting material underneath the foam . This resulted in a $200 lower cost . They could have fixed what I thought was the problem and made more money but they were ethical , making me a customer for life . I have already told all my friends about them . I am very happy with the repair as well as their great customer service . Judy, Astoria

On August 4, 2020, I contacted Perfect Stitch Upholstery about redoing my dining room benches. The…read morejob consisted of replacing the foam cushion inserts and fabric covering of the seats and replacing the fabric on the existing foam inserts for the backs. An owner came to my house to get the measurements, I chose the fabric, left a deposit of $150 and was given an invoice showing a balance owing of $370.83 with delivery in three to six weeks. A month later, the shop had not even started on the cushions. Numerous excuses followed over the next several weeks, but finally I was told the fabric had arrived, however, they had only ordered enough fabric for the seats and not the backs. So they remeasured the area again, confirmed their error, and informed me they would have to reorder. More waiting. Then because their supplier didn't have enough of that fabric left, I had to choose another fabric. I would ask to speak with Andrew, the owner, on the numerous occasions that I went into the shop. I was always told he wasn't there. I kept leaving messages for him to call me. He never did. Finally, several weeks later, after threatening to take the job elsewhere, I was promised they would get right on it. Finally this week, just over four months from the day that I contacted them about the job, I was finally told the cushions were done. When they were delivered, I was very pleased with the workmanship. The person who made them did an excellent job. And then I was presented with the bill: $794.54 less my deposit of $150.00 leaving a balance of $644.54! I was told that they had originally not charged me for the back cushions, just the seats. Paying for work done is not the problem here, but AT NO TIME during the long, drawn out process was I ever informed that they had misquoted the job, or, since the cost would be $274 more, ask me if I still wanted to go ahead with it. The major problem is lack of communication both from the office staff and owner. Any updates I managed to get from them was because of my insistence. And to date, Andrew has still refused to contact me. So if you want a great end product, don't mind getting a run-around for four months, and enjoy the surprise of being charged substantially more than what you were quoted, Perfect Stitch Upholstery is the place for you ... but it's definitely not for me!

Our car was having a charging issues. These guys went above and beyond helping us. We don't drive a…read moreFord and they still did everything they could to help us getting it going. The charger stand wasn't wanting to corporate with our car. They were patient and kind. Even knowing they were not getting a sale they gave us compassion. If you are looking for a new car I recommend these guys based on treatment alone. If they are that kind to patrons needing help the. I can imagine how friendly and kind they will be with clients buying a car from them.

$343 to replace 4 halogen headlamp bulbs. 150% markup on each bulb…read more It easy to figure out why they don't' keep them in stock.