They took 5 weeks on a job that should have been 2 weeks. Overspray all over the car. they didn't…read moreplug in the wiring harness for the parking sensors. The belt molding on the rear door is bent and will not stay clipped on. the front bumper cover will not stay fastened to the fender. The only thing I'm happy wit is the paint work. They couldn't get parts ordered on time. No one seems to communicate with each other. I will never use them again or recommend them to anyone.

These are the most helpful people in the auto body business in Oklahoma City metro. I had a problem…read morewith a hood latch that would not function and they had it fixed within a hour by repairing the latch rather than trying to replace an otherwise expensive part like other places I visited. That kind of honesty alone is worth your business. The body work they do is also top notch based on other's experiences over the years.

Stout's repaired our Lexus SUV in a timely manner and did it for less than the estimates received…read moreat other Edmond body shops. They communicated through the whole process and did it within one day of the original finish date even after receiving a broken bumper from manufacturer. We hope we wont need a body shop again but If we do definitely using Stouts again

Loren is extremely talented and pays attention to the details. We have used him for several cars…read more(3 teenage drivers at the same time) and he has always done a masterful job. I would highly recommend Stout's!

These guys are phenomenal, when the roads iced over and I found myself in the ditch. When no one…read moreelse could help, this man did. It was -6° and while he was sliding down the road working the controls he assured me that it was alright and answered all my questions. The service he provided me and the price was extremely fair and I am very grateful there are towing companies who still appreciate their customers and treat them right. Thank you again sir! I appreciate it!

My vehicle was involved in a car wreck; after spending four months at this shop it sounds way worse…read morethan before. Can't even go 70 mph on the highway right now. After the insurance dished out $14k to them on a car worth $17k. Had to out source service for the placement of a sensor. These guys can not get their head out of their ass.

I recently had my front bumper replaced and painted on my 2010 Honda Accord EX-L. Also had the same…read morework done on my rear bumper a few years previously. They did an excellent job on both occasions. Quality work and friendly staff. Thanks Chris. Work came in under the original estimate and that's always a plus. I highly recommend them. David B.

Went into Dent Masters 2 weeks ago to get an assessment on 2 dents that I had on my car. They…read morelooked at the damage and we talked about scheduling an appointment. Two ladies were in the office and the receptionist called the other lady and we talked Scott appointment dates. We finally settled on a Monday appointment at 8. I was apprehensive on setting the appointment on Monday but that was the best day for me. The ladies assured me that Monday would be a good date and I would get a text reminder on Sunday. We set the date for 2/02 and I left. On Sunday I received a text reminder. On Monday I rearranged my work schedule to get the dents repaired at 8 am. I showed up at 8 and the doors of the business were locked. Two men showed up at 8:05 or so. The first man opened the door and when I came in he didn't have access to the computer. The next guy came in and told me that the business doesn't do Monday at 8 appointments. He debated with me that I couldn't have an appointment at that time and then he located my appointment and continued to debate me. I eventually left and I will find another dent repair business that values customers. This business apparently doesn't.

Great service and they did a wonderful job. They finished sooner than promised. I would highly…read morerecommend them.

Great customer service. Repair went smoothly. Staff kept me updated on the progress. Very polite…read moretoo.

Jessica: Matthew and…read morecompany have told me 5 times now, the parts will be in on a certain date. Parts never show up and no phone call ever. I guess when it comes warranty work, I amjust out of luck. After 5 times it is obvious Gerber does not want to stand behind thier work. I guess I will just keep going up the ladder until I get someone who cares.

Our whole experience was wonderful!! The receptionist (I can't remember her name) was so friendly…read moreand helpful! Our estimator Angel was FANTASTIC!! He was extremely helpful, he kept us informed along the way, AND they finished the job almost an entire week early!!!!! All around it was just an amazing experience!!!! My vehicle looks phenomenal and just as good if not better than it did before we were rear ended. 10/10!!!! Highly recommend them!!!

In 2015, my car was side swiped on the rear quarter panel by an uninsured driver in the rain on the…read morehighway. I drove my Focus to Caliber and had my first amazing experience there. I didn't realize that I also had hail damage. I got the bumper and quarter panel fixed, but not the hail damage. I used the check from the hail damage to pay the deductible and had enough left to pay off the balance I had due on my loan. I wouldn't have even known that were an option without help from the Caliber staff. Six months later, my car was totaled by a jerk who ran through a green stop light who was supposed to yield. Ugh. Flash forward to a little over a week ago. My boyfriend's truck was rear ended by, surprise, an uninsured driver. While fixing the tailgate, they fixed an old dent for super cheap. Our truck was actually returned in better quality than before the wreck. Caliber is amazing! And thank heavens for full coverage.

We took our car in January of 2023. They told us that there were parts on back order and they would…read morecall us when they came in. We got a phone call that they were in and we brought the car in around July or August of that year. It still was not fixed 100%. I continue to call and they continue to say they would call me back. Here we are September 2024 almost 2 years later. I finally got a hold of someone and advised him that I think we were just forgot about. He had me bring it in to see which parts we needed. Scheduled a time to drop it off. They replaced the parts, but now I have drip marks and spots all over the inside of my car. It has been nothing but a hassle. They seem nice when you're talking to them, but the service is horrible. They don't double check, and make sure that the car looks presentable. I have no clue what is splattered all over my car. I only hope it comes off.

Very low quality materials used. Had to have windshield replaced and now the cabin in my car is…read moreextremely loud and every outside noise is heard. It sounds like I have my window down when driving. They state seal is done perfectly and that windshield is up to Toyota specs but obviously not as my 2015 corolla is so much quieter now than my 2023 RAV4. I cannot stand to be in my RAV4 now due to wind/cabin noise. Extremely disappointing as we had chosen this company based on reviews. Would not recommend.

I want to recommend this shop for your collision repair needs. I had to get my car repaired after…read morean unfortunate accident, fortunately my car insurance had this business on record. The repairs were top high quality! Very impressive! It seems like no damage was ever caused to my car. Customer service is over the top, great communication and timely service. Shout out to the manager (Trent) and his team! Keep up the excellent work!