Jessica: Matthew and company have told me 5 times now, the parts will be in on a certain date. Parts never show up and no phone call ever. I guess when it comes warranty work, I amjust out of luck. After 5 times it is obvious Gerber does not want to stand behind thier work. I guess I will just keep going up the ladder until I get someone who cares. read more

Our whole experience was wonderful!! The receptionist (I can't remember her name) was so friendly and helpful! Our estimator Angel was FANTASTIC!! He was extremely helpful, he kept us informed along the way, AND they finished the job almost an entire week early!!!!! All around it was just an amazing experience!!!! My vehicle looks phenomenal and just as good if not better than it did before we were rear ended. 10/10!!!! Highly recommend them!!! read more

worst automobile repair experience ever. Very late and truck had additional internal damage due to poor workmanship.

The receptionist was helpful, friendly and professional. Angel was wonderful to work with. He explained the repair process, marked all the areas of concern, marked all areas present that were not a part of the accident, prepared an estimate and time schedule, and followed up to make sure all my questions were addressed. He gave me a target date (which they beat by a week) and left nothing to chance. Amazing! read more

There's never a good time for a wreck, no matter the size. I managed to almost pull my front bumper off two days before Christmas. I called around to multiple places to see if someone could do something to fix my car as I had to drive back to Dallas in a couple days. Although they were closing early for the holiday weekend, Gerber allowed me to bring my car up there. The staff was so welcoming and kind and the gentleman that fixed my car was so sweet! This guy was outside in the 6 degree weather and fixed it within 10-15 minutes. Thank you so much Gerber, you guys literally saved Christmas for me! :) read more

These guys are so great. I came in when I was passing through Edmond on my way south with a loose bumper. It was catching the wind just right and dragging on the highway and i couldn't go more than 60. I drive up 30 minutes before close and they help me tuck it back in and tape it to keep it more secure until I could get a more permanent fix. No charge, nothing. Made my day SO MUCH better. read more

Made an appointment for 2 days in advance at 10:00 am. Showed up on time. The lady behind the desk informed me they had no appointment for me. She offered to make me one 2 days from then. She made no effort to rectify the situation. If unable or unwilling to manage that situation I sure don't want them managing my vehicle repair. I refused her offer. read more

Insurance had me use these guys, after this experience I'm pretty certain I will change insurance companies so I will never have to use them again. No effort whatsoever to get the repairs done quickly. They are all about updating you until they miss the date it is supposed to be ready and then it is radio silence. Picked up the car yesterday and work was average at best and it the car was kind of clean. I can only hope this isn't the best Edmond has to offer. read more

I picked this place, because my insurance company suggested this place. I have dropped my car off twice, picked my car up twice, both times assured that everything was fixed correctly. It was not. I now have to go back a third time. Very disappointed at the quality of work. Nobody does a final check/quality review to make sure your car is in the same condition it was in before it was dropped off for service. Who thinks about opening all the doors or rolling down all your windows to check and make sure they all work? I sure didn't. I just opened the driver's door and assumed all my other doors worked. I guess I was naive. What a mistake. They returned my car with passenger doors and windows that didn't work, among other things that were broken during the repair process. read more

I had someone hit my car. I tried to help them out by getting quotes so maybe they wouldn't have to run it through insurance. I got a detailed quote of everything they would need to do to fix the damage. When the individual couldn't afford the $3,100 quote from Car Craft, they decided to go through insurance. When insurance got involved, Car Craft no longer needed to do much of the repairs listed on the initial report & the quote dropped an astounding 47% to only $1,900. The labor hours dropped from an initial 66 hours to 39 hours. read more

Although it was a bit more expensive than expected, they went the extra step to make sure it was done correct. Very satisfied!

I had my front bumper replaced after an accident via insurance. They did a great job, quick, thorough and went above and beyond in their service. I would recommend them to any friend or family. read more

Went to Autotech after someone hit the back of my car. They replaced my bumper and made it look as good as new! I dropped my car off in the morning and got a call in the afternoon that I could already come and pick it up! The people there are so friendly and helpful. I definitely would recommend them to anyone! read more

Just had my bumper replaced. Took three days, staff was very friendly and helpful. Kept me notified of any updates in the process and took care of insurance invoicing without any hassle on my side. Total cost wound up being more than estimated due to hidden damage, but again was all covered through insurance. 5/5 would come here again. read more