I have been to this store on multiple different occasions for various help. First few times was for…read morehelp with my $420 pair of sunglasses and they either won't or "can't" help and refer you to some website. This time I was trying to return a pair of glasses I got for my dads birthday that are possibly the worst quality glasses I've held and they were over $300. My dad wore them for maybe 5 minutes in the kitchen and they refuse to take the return because "they are scratched" (they are not). Scam of a store don't go there!

I've generally liked a Sunglass Hut. I took my gal here a couple weeks ago - she needed some legit…read moresunglasses so I surprised her by taking her here first before a picnic. We found some we liked, one of the sales girls talked us through our choices, helped pick a color that went with her skin, etc. We didn't get much info about the lenses for each - if they were polarized, good for driving, etc, but still we were happy with our choices. Expensive but they have the good stuff here. Protect those eyes people!

Great customer service, and great quality frames that carry a guarantee replacement for any reason…read more I absolutely love my 2024 Mardi Gras frames.

I've had a pair of their glasses before and plan to get another very soon. I'm pretty picky and…read morethese are amazing! I went to the store to try them on and the lady there was really really helpful with everything I needed. She was extremely friendly and awesome! It's worth the money for these glasses. I got a bunch of compliments on the old pair I used to have. Looking forward to being a repeat customer.

Needed to have my glasses repaired, and brought them to Payrite Optical. They fixed the glasses…read moreeven though I did not purchase from them. Their service was same day. what a relief to have a place to bring my glasses and definitely intend to make my next purchase thru them. Thanks Matt and Sean.

This review is from years ago, when Arman was the owner( I think that was his name). He was…read morewonderful to work with and had the best prices. I still remember the service and looked them up and saw they were under a new owner. Will call and make an appointment and hopefully will be the same.

I love this store! Why does Yelp say it's closed? I got some amazing Prada glasses here--my first…read morePrada anything. My plan is to get Rx lenses for them; keep your eyes peeled for a review of my eye doctor. I appreciate the laid back, yet super helpful attitude of the staff. I took my regular glasses in for a quick repair, and the manager was happy to help. She was kind, yet honest, and told me what couldn't be repaired. Everything she said was echoed by my eye doctor. I love to pop into N3L just to say hi and try on sunglasses because the staff is fun, the music is fun, and the shades are fun!

Amazing customer service. Salina helped us today fixing my sunglasses. I am so happy to be able to…read moreuse my glasses again. She was so nice, helpful and FAST. Thank you Salina!!

If I could give zero stars I would. The customer service was horrible and not friendly. when I…read moretried to make a return they said I couldn't because I wasn't in my return window even though all returns are extended till Jan 31,2022. They wouldn't let me cancel an order I made with them and then when I asked when it would arrive they couldn't give me a day. Just rude people in general and had to drive a 20 minutes to return at another Macys Sunglasses Hut with zero issues. Go the Macys at Galleria.

I showed up at 8:07 on Saturday May 28, 2022. The lazy employees had already closed the store…read morealmost an hour early. Or maybe their store hours are wrong. One of the two.

Love this store! They have fixed my glasses twice. I sat on my beloved Chanel glasses today and…read morethought they were done for, but the lovely ladies at this store fixed them for me. Everyone was so nice and informative. When it's time to replace my glasses I'll be coming to this location. Best selection and friendly staff!

Do not buy sunglasses from this store. Spent over $300 here at APEX by Sunglass Hut and have a…read moreproblem with the quality of the glasses. Store manager and district manager have failed to remedy my situation or respond to request for replacement, or return phone calls. I will spend my money at a reputable retailer next time. BEWARE OF THIS STORE!