If you need a suit, skip those corporate places and go see Mo at the Gentlemen's Suit Outlet!…read more Friendly, fast, courteous service and decent prices! When I need I need another suit, I'll be back!

My fiancee and I came here to get a suit for our upcoming wedding & Mo was amazing! He was able to…read morejudge his size from just looking at him. The suit quality is gorgeous and he was so helpful to get our alterations done very quickly.

AmazingGuys help you from the start to finish well-dressed.Heck of a shop got my suit out in 1…read moreday.Tailored phenomenal

Just amazing service. It's always busy but worth taking the time to wait. It's my go to for…read moreanything I need altered. Her took a cheap suit I got on a clearance sale and fitted it to me like it was custom made.

We have been Brooks Brother's customers for 40 years+. Every suit in my husband's closet is from…read moreBB. Our son went into the Plano, TX store to get measured for a suit we were buying for him locally, because we live 400 miles away. This is for a wedding. They refused to measure him because he was not buying the suit in that store. There are no longer any regular Brooks Brother's stores where we live, they have all closed. I gather they were cordial to him, but refused to help. All I can say is Wow. Pathetic. I realize many stores are now forced to compete with their on-line business & the outlet business under the same brand, although I am not sure this is true for BB. However, refusing to help someone with something as basic as this. The guy at the outlet store (all that is available to us now) couldn't have been more professional and helpful. The employees at the Plano store denigrated the outlet stores, said they didn't know what they were doing. Customer Service is what separates the men from the boys. Plano needs to learn about it before they are the next BB store to close.

I have worn Brooks Brothers since I was a small boy. My family's relationship with BB dates back…read moreover one hundred years. Yes, there have been some up's and downs over the years, but all in all the new owners seem to be doing well. The problem and it is a substantial one, is the staff and management of the Willow Bend store In Plano. Upon entering the store you are first treated as if you are a potential thief before you are treated as a customer. Browsing is an uncomfortable experience with staff peeking around corners and positioning themselves so they can watch you in the mirrors. I am well aware that shrink is substantial problem across the retail spectrum but at this particular store the vibe is irritatingly oppressive.

Amazing customer service! Dre in particular handled everything very well with efficiency and care…read more Great location!

I've been to this store several times post-COVID and have always enjoyed great service -- until…read moretoday. There were three guys (customer reps apparently) that were talking among themselves and at no point did they come over and ask if I needed any help. I was in the store for 15 minutes trying to find different types of dress shirt fits - one customer rep walked right past me without making eye contact. I will never do business with this store again.

I have shopped at this location at North Central Expressway for 20 years. From their location…read moremoving from Arapaho to their present location at Parker Road, that is my place to shop! I love the selections, the styles, and the way they fit me. The variety remains appealing even at 70 years old! I look good! Dwayne, the present Manager, is a great person and very customer- centered. If you observe him you will see he is very involved in the store with customer satisfaction, running the register in helping for an expedient checkout, as well as keeping the store looking orderly and nice. The staff is very helpful, and Mike is awesome at the cash register with his ever-present smile, recognition of regular customers, and a sincere and caring heart! I love the clearance discount days, yet I shop full-price often for.suits and other items that I enjoy! I highly recommend this location if you value good customer service and people that don't make you feel like you did something to them when you stand at the checkout stand! Happy New Year! --- Larry Davis 20 year customer

I have been in the Plano area for nearly 30 years and this week was my first time visiting. I was…read moresurprised to find things appropriate for the event I will be attending. I did not have any interaction from the staff but I am normally not a shopper that needs that. I am pleased at not being bothered. I was there two days in a row as I was attempting to narrow down my choices.....as to date, the only negative would be the interaction with the Tailors Shop Staff. I would have purchased more items if I would have been able to communicate with them better. I walked away from a few choices and will definitely be back.

I had a very good experience shopping there today. Got good deal on shirts, but the highlight was…read morethe sweet lady who checked me out....Tasha. She was so friendly and helpful that I left the store in such a better mood....just from having visited with her. - She's the kind of employee that keeps people coming back. - Thanks Tasha. Bruce Davidson - Carrollton, TX

My husband & I went to Nordstrom Rack to buy some gifts. When we got to the check-out, the cashier…read moreasked me if I wanted to open an account with their store. She explained, "The card will be good at all Nordstrom stores." I said, "Okay." So, I answered a few questions & voila! My new acct was opened on the spot. I was given a coupon as a courtesy for opening the new acct. After she rang up the items, my husband & I left the store. However, I had to go back in b/c she had forgotten to apply the discount! My husband went to the car and I went back in...ALONE! That was when the entire customer service experience completely changed!!! As long as my husband had been standing next to me, the employees smiled & were overly-friendly. When I stood in line to get the discount applied to my purchase, everything changed! They refused to apply the discount!?!?! I asked for a manager. When the "manager" got there, she refused to apply the discount as well. I explained that we had just purchased the items three minutes ago. I explained to her that her employees were polite to me as long as my husband was standing next to me. When I went back in ALONE...everything with her employees had shifted. Still...she refused. At this point, I began taking notes & asking questions such as, "Can you give me the number for Nordstrom's corporate office?" What is the name of the regional manager?" I asked any pertinent questions that might help me understand why the Nordstrom Rack was happy to open a new account but unwilling to apply the discount as advertised. The biggest lie that was told by their "manager" was that she didn't know the name of the regional manager. My husband & I later found out that the regional manager's office was housed in this particular location! Do you really expect customers to believe that a regional manager who offices out of your store is unknown to your managers? As a result of being lied to over details that don't really require lies, I closed my account with them after 7 days. Plus, my husband closed his account as well. We do NOT reward businesses that lie to us. There are too many other retail shops in our area that treat their customers with courtesy & respect. Nordstrom Rack & Nordstrom employees aren't trustworthy. Nordstrom's liars create unnecessary problems that aren't really worth the additional trouble. "Managers" who lie so easily about public information such as regional managers or other corporate contacts are NOT to be trusted. Nordstrom is supposed to be high-end experience that carries high-end merchandise. However, the ease with which their deceptive employees lie over such small issues is very concerning to me. If they can lie over small matters, they can lie over bigger matters which makes them very shady to do business with...in my opinion. HARD PASS ON NORDSTROM ET AL.

If I could give them 30 stars on here I would. When I tell you the service was amazing from the…read moretime I walked in till when I left from picking up my custom suit just amazing all around. Mr. Vu guided me through the process of picking out a suit for an event with ease and was the most gratifying experience I've had for getting anything custom/tailored. I highly highly suggest using them for any of your custom needs they will go above and beyond they had mine done in half the time they promised they would. Go see them!

My wedding Tuxedo was made to fit, just like I was born with it. My Groomsmen were looking sharp in…read moretheir suits, my Bestman, my brother was looking dapper. Thank you so much for the time, efforts and discounts too.

Costumer service was amazing the tall young man and Faizan was nice and helpful also they have…read moregreat collection of Pakistani clothes.

Was at this place today with my 4 kiddo and husband spent about 2 hours and got lots of outfits…read more Everyone at the store was extremely helpful and didn't mind my kids running around and enjoying the desi shopping experience. Only back drop was their fitting room and washroom was not available. I'm happy I got stuff for the whole family for an up coming wedding and Eid. Once again staff was amazing and friendly. Highly recommend this store over the Houston one.

I am always impressed with the service the times I have come to ISW. The sales people are…read moreknowledgeable and can help you zero in on fit and styles pretty quickly. Today my salesperson was Mojgan, and I really enjoyed working with her. I wear a size that not many places carry a very good selection of, but ISW had a decent amount to choose from. I ended up finding 3 sports jackets and a suit that I really liked. I think the prices are pretty fair. Often they have a sale going on and that makes the deals even more attractive. Unfortunately for me, none of the sale items were in my size, but I still got what I think was a great deal!

This place must have new ownership, and the employees were not dressed well at all. The employees…read morethere were not providing good advise, and didn't even measure me properly before assuming they knew what would look good on me. Also, this place used to do minor alterations for free once your bought your suit and paid the alterations. Not anymore, and they charge more than a professional tailor. Buh-Bye

Left 35 minutes after our appointment time, after numerous "just a couple more minutes" lies while…read morethey wore working with another customer. Got a call 45 minutes after our start time; what's even the point of an appointment system with that kind of wait?

Jayden was a terrible rep for this store. Condescending, rude, not even a smile or acknowledgement…read morewhat so ever. Everyone else in this store was wonderful and the suit is great! Jayden though left a sour taste in my mouth about this place. I would suggest you recommend anyone other than Jayden to assist with your purchase.