Amazing customer service, quick response and amazing service. Technician (G. Suarez) showed on time…read moreand explained everything that needed to be done.

Jackson did a nice job. He replaced a drain hose on the first visit but the air gap leak continued…read more He returned the next morning to bypass the airgap.

Steve was called to replace our second cooler at our daycare and did the job next day! He has out…read moretwo new swamp coolers and our dogs are so much happier!

I called Rio Rancho HVAC this afternoon as the house HVAC Heat unit stopped working and I spoke to…read moreSteve. I explained the situation as I am an elderly lady and needed help. Steve promptly came out, found out what the problem was, went to get the needed part, and did the repair. He also issued me a work invoice including a warranty for my records. His prompt professional repair was very appreciated. I would recommend Steve for any work on your HVAC unit.

Highly recommend Kidzz mechanical! My minisplit went off bfore the long weekend..so the whole house…read moredid not have any heat and i only had time to reach out once i got back in town. The staff were really responsive, had great empathy...and we're really courteous. They were quite open to fit me in their schedule and once I mentioned my preferences..they were able to get me in the following morning..even when it's early out! Glad to see a business open to working early! They let me know my scheduled arrival time for the technician would be between 7-9am. At a little after 7, they texted to let me know Cesar their technician was on the way...and very soon after..I got a knock on my door by 7:30! Cesar was very thorough in diagnosing the minisplit problem that I had..and was able to help provide me with some good recommendations on what to do with the minisplits! By 9am, he was done helping me restore heat to my home! Thank you son much much! The interaction was very pleasant from initial inquiry to finish by all the staff! I highly recommend and will use this service again for any future problems with HVAC for sure!

Every single time there seems to be some sort of problem. They've overstretched themselves and…read morecan't keep up with their desire to grow so their customer service is just nonexistent. I've tried multiple times over the course of two years to work with this company. I give up at this point. Chad -- that's a lie. They said they would call back and provided no options for scheduling. They informed me. The system at all and would have to call me back. Check your records. Did you have a system malfunction on the day that I sent you that I had called and spent two minutes on the phone with your staff? And that was the second attempt to contacting your office. There's an email that has not been reply to which you can also check your records on. Your staff is not only worthless, but they're liars. Hire legitimate staff. Your office team has been worthless since day one. I'm not high demand... I just expect to NOT be verbally assaulted by your tech, left with a massive pile of haphazardly placed wires, to get on the schedule the first time I contact not the third time a month later after being ignored for four weeks , and not be attempted to be extorted because your tech found some keys on the sidewalk. Instead of the $100 they asked me for, I gave them some cold drinks to take with them. That would be the shorter guy who serviced my hvac. I should have dropped you on the first sign of trouble and giving away free hours to manger bad service isn't good business. It's pathetic. Nice try defending yourself. What your techs do is not only bad business, it's illegal.

I just had the most amazing experience with Saul with Homerun plumbing heating and cooling…read more Because of the crazy winds we have been having, there has been some clanking and banging with my roof swamp cooler. I had no idea what was going on, but the noise of metal to metal clanking really had me concerned. So I called Homerun and explained my concern. Saul came out this afternoon, went up on the roof, despite the crazy wind we have been having, diagnosed what was going on and fixed the problem. I am so grateful for Saul's professionalism and quick response to my concerns. HomeRun has my continued loyalty because they are a great company, and I especially extend my appreciation to Saul. Thank you Saul. I truly appreciate you expertise and good heart. I will use Homerun for all my AC and heating needs. Thank you Saul. Wonderful job!!

Called them out to fix a running toilet. Aside from the price, which was really high in my…read moreopinion, they provided a good service. David, the tech, was very knowledgeable about a lot of things. Including that the city had to be called out to shut off the water valve at the street since it was rusted closed. Thankfully that didn't add to the price at all. I'm not really familiar with how plumbing is supposed to work today, but I certainly am not a fan of everyone charging a fee just to show up and look at your problem to give you a price. I think that practice is BS. But it seems like everyone is doing that now. Would I use them again? Sure. They got the job done quickly.

Very happy with Wolff. My heater stopped working overnight. Called Wolff before 8:00 and left…read moremessage. Within 30 minutes I got a call back. They came out early afternoon. Not only did they fix the heater they gave me a quick troubleshoot lesson. Will definitely call them again if my HVAC has issues.

Our water heater was over 10 years old and it started cycling heat on most of the time. Based on…read morepositive reviews, we called Joe, of Wolff Heating Cooling and Plumbing to replace it. First, he said he needed to make sure we didn't have a leak. Well...we had a slab leak. He referred us to a fantastic plumber (Eddy Ks Plumbing and Heating) that fixes leaks under slabs and he did a phenomenal job. We still wanted to replace the water heater so Joe was patient while all the excavation, repair, and restoration work was done. Joe did a great job replacing our water heater and even built a new stand/table for it. We were billed what we were quoted and he showed up on time and was very professional. We will definitely call him for any future heating, cooling or plumbing needs.

DO NOT HIRE THIS UNETHICAL AND CRIMINAL COMPANY In Albuquerque, NM, HVAC companies must obtain…read moreseparate electrical and mechanical permits before starting work, as required by the New Mexico Administrative Code (NMAC) 14.5.2.8 and City of Albuquerque ordinances. Mr. Robert Pallulat of Nespolo Mechanical failed to acquire these work permits as required by National and New Mexico State Laws. These regulations ensure that licensed contractors perform work--such as installing, replacing, or altering furnaces, air conditioners, or ductwork--to meet state and local safety codes. * Permit Requirement: Separate mechanical and electrical permits are required for heating or cooling and electrical wiring, respectively. Nespolo Mechanical failed to acquire either of these permits. * Mandatory Licensing: Only licensed contractors are authorized to pull permits for, install, and obtain inspections for HVAC ductwork and equipment. * Law Source: These requirements are mandated by N.M. Admin. Code § 14.5.2.8 and local Albuquerque building guidelines to ensure safety. Mr. Robert Pallulat of Nespolo Mechanical violated this Administrative Code by failing to pull both electrical and mechanical permits. * We never demanded anything, we asked to speak with Mr. Pallulat due to his journey men refusing to answer our questions and redirecting us to speak with Mr. Robert Pallulat. We called and texted Mr. Pallulat (please refer to evidence folder) and he responded with informing us with the following text: "I am at a training, I will call you back during lunch." We agreed to halt work until we had a chance to speak to Mr. Robert Pallulat, but it was Nespolo Mechanical that decided to stop the work altogether. It turns out that Mr. Robert Pallulat was not in fact at a "training," and he was instead getting extensive dental work done and not able to speak. I have provided Mr. Robert Pallulat's text response that he sent on the late evening of March 12, 2026 explaining that he could not speak due to anesthesia. Before we even heard that much from Mr. Pallulat, however, the Nespolo Mechanical crew member Ricardo Rivas returned hours after the work order had been stopped to ask if he could retrieve "something he forgot" from the back, and he then roughly ripped out the furnace they had begun installing and dragged it through our backyard and out of our property. Nespolo Mechanical has advertised on public television that they are clearing out their warehouses and offering "free furnaces" but the ground truth is exactly the opposite. They have distorted a rebate offered to any HVAC company by the manufacturer into a deceptive fictitiously false advertising campaign. Nespolo Mechanical, specifically Mr. Robert Pallulat, are attempting to distort the chronological sequence of events in order to distract attention away from the fact that they were in violation of the State of New Mexico building safety codes when they bypassed the permit process from the outset: * Process: Contractors must file for permits before starting work, and work must be inspected by a city inspector after completion as required by as required by New Mexico Administrative Code (NMAC) 14.5.2.8 Consequences of Not Pulling Permits Failure to pull permits in Albuquerque can lead to fines, work stoppages, and required removal of equipment to pass inspections. It is the responsibility of the licensed contractor (or homeowner in limited cases) to pull permits before work begins. The Nespolo Mechanical HVAC project was stopped BY Mr. Pallulat of Nespolo Mechanical. They had ordered and brought to our job site a 24-inch coil, and Mr. Pallulat had informed his crew to make room for that 24-inch coil. It was when the workers on site drew our attention to 24-inches being the incorrect size for the furnace they had already begun to install that we began asking questions about what was supposed to be present and only then were subsequen serious concerns raised. Our family - our one year old child - was left without a working furnace in freezing temperatures. Mr. Pallulat told his crew to abandon our work site and clear all equipment and materials, leaving our old but fully functional units out in the yard exposed to the elements, and therefore rendering them unsafe for further use. Mr. Pallulat failed to contact us until the following day via an extremely insulting and flagrantly inflammatory email which we will respond to here in detail, item for item (please see the email and our included responses below). In addition, we have audio and video recordings that clearly document the Nespolo electrical worker describing how he planned to install the electrical lines. The drill holes he left on our wall and the hole he drilled through it illustrate the path of the electrical lines he planned to install before we agreed to halt the project until we had received confirmation and clarification from Mr. Robert Pallulat, when he was supposed to call us back "during lunch"

I live in a Lomas Gardens Apartments for 28 years in September, as April 13 2026 2 Plumbers shows…read moreup at my door Unanounced wanting to tear up the ceilling , seems like for the 20th time. I told them to tear Apt 22 BathRoom to fix the leak, the answer I got from the plumber, it's cheaper to buy Sheet Rock, instead of tearing up 22s BathRoom. Long story short Nespolo Mechanical called my Mother on her cellphone in between Appointments to schedule a Appointment for April 30 between 8:00am to 11:00. Once April 30 they were a no show, They didn't have back Bone to call to return my Mother phone calls or they didn't even bother calling they going to be late or not at all. What is worse Rhino Reality didn't give us any warning neither. when they sent the plumbers over here. Nespolo Mechanical SUCKS ASS for showing up Unannounced and Not showing up for Scheduled Appointment to do worked. Along with Rhino Reality for hiring these guys. The plumbers that showed on April 13, I told him what 2 of the plumbers said the leaks are caused by 22 Kids. The 2 plumbers from Nespolo Mechanical seem like they want to hear it. I wonder they are just like Rhino Reality Deaf, Dumb and Blind to listen to what people tell them.

Our digital thermostat stopped communicating with the main unit, so we were basically without any…read moreAC this morning - going into a HOT day and weekend. Brian picked up right away when I called, and he worked to find time to fit us into his busy schedule today. Brian quickly found the issue, and walked me through exactly what happened and what was needed to ensure our AC works well going forward. Brian was very professional, and it was obvious that his focus is delivering quality service at an economical price point. He takes pride in his work and reputation. I will definitely be recommending Brian to any friends and neighbors that ever need HVAC or plumbing.

July 1 we woke up to an air-conditioning unit that was not working. Other, bigger businesses gave…read moreus projected service times that were anywhere from two to ten days. BRIAN picked up right away. Got us scheduled the same day and got things back up and running at a fair price.

Let's begin with who shows up to work at your house. It's always a gamble letting someone you don't…read moreknow inside your home that being said Ron and Erin are probably some of the most decent, professional and hardworking individuals you will ever do business with. They showed up on time did a quick survey of the area in need of work, figured out what was needed and got the job done. A few hours later I had a new water heater with all new connections, drains, straps and most importantly hot water. I got at least 4 other quotes and there's was the best for the job. Includes a two year warranty so thats a plus all others only offer one year. Would definitely recommend Flo pro for any plumbing or HVAC needs. Amazing company, great service very professional, reasonable and responsible.

Great service, quick work, on time abd made the whole process headache free!…read more Prices were very fair, much better than the other big names I've used in the past Recommended!

I managed an apartment community and was referred to Charles. I have nothing but good things to say…read moreabout Charles. They are reasonable with their prices and get the job done right the first time. I definitely recommend for both HVAC and plumbing needs.

New Mexico Plumbing and Mechanical were very professional, courteous , respectful, and took great…read morecare in providing the service without making an extremely hard job really a messy one. I had NM Plumbing & Mechanical install a new refrigerated air conditioning unit, converting from swamp cooling and I couldn't be more pleased with the entire job - from the initial quote for the job, the installation, to recommendations on how the new unit would operate more effectively, to the finished job. Extremely satisfied with the effort made to limit my inconveniences during the whole project.