I recently had my vehicle repaired at Rios Collision in Mesquite after an accident, and I honestly could not be more impressed. When I picked up my car, you would never know it had ever been damaged. The paint match is perfect, the finish is flawless, and the shine looks exactly right from every angle. I used to work in painting myself, so I know how difficult it can be to blend new paint into existing paint, especially with certain colors. Johnny and his team did an outstanding job -- you simply cannot tell there was ever a repair. What stood out just as much as the quality of the work was the professionalism of the entire shop. Johnny stayed in communication throughout the process, and Julie at the front desk made everything easy and comfortable from start to finish. Everyone there works hard and clearly takes pride in what they do. It's rare these days to leave a business feeling like you got more value than you expected, but that's exactly how I felt. Rios Collision is a shop that genuinely cares about their work and their customers. If you need collision repair anywhere in the DFW area, I would recommend them without hesitation. read more

Took out all of the dents I bought it with and painted for cheaper than I could find anywhere else

Place has done wonderful work for me in cases where there been car damage due to a collision. They were able to help tow my vehicle, inspect, and give me a fair price for repairs. Have been a customer due to 3 collisions in my life time. While never ideal Jose and owner Johny did a great job keeping me updated and doing repairs. read more

Had to get my car fixed quickly. Brought it in for an initial assessment and he was able to schedule me to have it fixed within 72 hours. Johnny was really nice. Thank you so much for excellent and quick service! read more

This is the worst business in the history of capitalism! I really feel like these guys duped me for $2,500.00 for a paint job that was grossly below mediocre. All of these guys need to be retrained. I feel like I paid these guys how to learn how to paint. They had my vehicle for three months to start. The vehicle is a '96 Cadillac Eldorado ETC with a rag top! So, you can further understand my frustration. The hood, the trunk and along both sides all that needed painting and they could not even get that right! This is a lousy company and if you are looking for s positive recommendation you're not going to get it from me. RUN AWAY AS FAST AS YOU CAN!! read more

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If all goes well should have mine fixed, under- painting, to repair salt damage. Johnny gave a good price,get back after work is done,

We are having to Sue this company for not completing the repairs to our company work vehicle. Johnny Rios has had the Truck for months now and every time he has some excuse why the repairs haven't been made. He can't find the parts or they don't make the parts any more. Funny thing is the truck is a 2010 and we easily located all the parts within the first call to an auto parts store. This company is very crooked be very careful to stay away from them. We even told Johnny Rios to just give us the vehicle back and we'll find another company to actually do the work but he won't even return the vehicle. Every time we call to check on the truck they tell us Johnny just stepped out again and they don't know when he'll be back, after leaving countless voicemails, texts and emails we have decided to seek legal action. Again STAY AWAY FROM THIS COMPANY THEY WILL RIP YOU OFF! read more

Mr. Rios replaced my windshield. His team did an excellent job and the price was very reasonable. Thanks Rios Collision!

Rios was on the scene of my accident, he towed my Jeep to his body shop, my insurance company, Geico said he was an approved body shop that they use all the time. It started out with take almost two months instead of three weeks to get my Jeep fixed. I understand, these things take time. But when my insurance company only pays for three weeks for a rental it becomes a problem. Rios was giving me as well as my parents the run around, my Jeep had to be taken to the Jeep dealership to have a few things reprogrammed and he was blaming them, stating that they were taking "weeks" to reprogram my Jeep. When I finally got my Jeep back it looked horrible. My left hood was crooked and uneven, I can fit my whole hand under the hood on one side. He used the same tire and rim from my accident, my driver side door makes this HORRIBLE screeching sound when I open and close it and the drive itself wasn't as smooth as before. All around the job was poorly done. This is my parents backup car that I would every once in awhile use so when they got it back they hardly drove it. But when my parents and I went to run a few errands we heard this horrible screeching sound coming from inside the Jeep. I took it to Firestone to have it check out and I was told that whoever did my repairs did a half ass job and that the bars that help the car stay on track were completely off. The left side bar is longer than the right side which is causing my Jeep to make the noise and to have it drive horribly. My parents have taken the Jeep back TWICE, this will be the third time however Rios will not help us, he doesn't answer our calls, if he does he hangs up on us and tells us he doesn't care. We are in touch with the BBB as well as the Police Department, we are going after him for Theft of Services. All we wanted was the Jeep fixed properly and he wont even do that. Geico has paid him and he didn't hold up his end of the deal. DO NOT GO TO HIM. I can't believe Geico recommends him to their customers. We are looking for a new insurance company because we no longer trust Geico. Save your time and money, go to your dealership, your insurance will cover it. read more