These guys are awesome. The mechanic I've been using wanted 6500 to do the front end rebuild that these guys did. Now, I still paid them the same price to do that work on my 07 Silverado, but it also included getting my washer reservoir, and transmission cooler lines replaced, AND new ceramic brake pads in the rear. read more

Thank you Saul Jr for helping my sister out with her car great prices and great customer service yall are awesome

I had a wonderful experience here with my 2023 ford explorer. I had something hanging underneath my car and they fixed it completely for free. 10/10 recommend. read more

If I could give 6 stars, I would!!! Town East Automotive quite literally saved me after I was in a fender bender going home to Austin and needed a valve stem replacement. The staff were top notch, friendly, fast, and thorough. Within 20 minutes I was back on the road with a latte in hand from the clean and comfortable lobby. As a female, it is always nerve-racking dealing with vehicle issues, and the staff here were so friendly and knowledgeable, that I felt entirely comfortable, even 4 hours from home. I would absolutely recommend Town East Automotive. read more

Very nice, attentive staff and quick service. I was in and out in less than 30 minutes. Could not have asked for more.

TRUST i made a yelp account just to bash this place. i don't know who they're paying to write good reviews but i'm sure they have plenty of money for it for robbing their customers! I'm sure because i'm a young woman they thought they could give me an estimate of around 4 THOUSAND DOLLARS for tiny things like air cabin filters and o2 sensors. It's an actual J O K E. Don't even waste your time coming here because they charge you $170 for a diagnostic test that is only waived if you pay for the thousands of dollars in service for EASY CHEAP repairs. It's absolutely disgusting and embarrassing how you thought you could get away with it. The ONLY good part of this place is the women working the front. They were very kind. Otherwise, i hope your business crashes and burns. read more

I moved to Texas in December of 2017 and have been taking my vehicles here for repairs, oil changes and other services ever since! Tiffany, the mechanics and all other employees I've had the pleasure of dealing with with are extremely professional and the best of the best! For basic services, such as oil changes and state inspections, the prices are very reasonable. For more advanced services, such as repairs, they will take the time to understand your concerns, will do a through inspection, will call their suppliers to find any parts needed and will come back with a quote. They understand that not everyone is made of money and will work hard to earn your business. When I first visited this auto shop, I had a 15 year old vehicle and towards the end of my vehicle's life, they were even truthful with me and suggested outside options to find the parts I needed at a lower cost. With Town East Automotive, I have never once felt like I would be recommended services or repairs that weren't necessary. I now have a new vehicle and although I currently have a warranty through my dealership and no longer live in Mesquite, I decided to take my vehicle here for its first state inspection. It's a 30 minute drive from my new home and I hadn't visited in a couple of years. However, they treated me as a regular and as if our relationship wasn't put on pause. If you're new to the area and/or are looking for a new place to take your vehicle, I'd highly recommend checking out Town East Automotive! You won't be disappointed! read more

Oil change, inspection services- Excellent service. I always call first and they give me a time to come in. They are prompt, and friendly. Excellent service. read more

I spoke about this biz last month regarding my brakes. Well I should have waited because I am having issues with the brakes. I tried going to them asking them to look at the issue and they would but I would need to leave the car all day. I left it for 3 days and over the weekend just to get the brakes done the first time. I don't have that kind of time, plus based on how the vehicle is performing; I don't really want to give a hit man a second chance. I still think they are an ok biz, just not for my business anymore. read more

We took our car in just to replace the starter cost over1k because it is a Lexus. It only takes 2 screws to remove and replace but we couldn't do it because it needed to be on a lift. It was not leaking any water from radiator not running hot but after another mechanic took it off it had been cracked. The someone that had started the car when starter went out that started it and knew it was not leaking prior to taking it there. 100% they cracked it. They over charge, but had it towed there and of course first the charge you $160 to run diagnostic test. Not only that nothing wrong with battery before taking it to them had to buy new battery which was $230. The charge just for simple starter and diagnostic test over 1 k. I will never ever use them again. Beware!!!! read more

I have been getting all my service work done here for almost two years. The past few times I've been here my service technician was Nick. He is great. He is always positive and has a smile on his face. He is always so helpful and patient. He always explains everything to me in details. He is very tall and will always meet eye level to talk to you. I find that so intuitive that he would even consider doing that when talking to me. Other people would have never acknowledge that makes you feel more comfortable when being spoken to. Thanks for all your hard work and going the extra mile. read more

Thank goodness for Town East auto. You could not ask for more. It might be just the battery, but I am being rescued. Wonderful personnel.

They did a nice job on my car after I got hit. It looked brand new and I found the price to be reasonable for the repairs made.

Just had another great experience here. Honest, reliable, efficient service every time - we would not take our families vehicles anywhere else! read more

PLEASE DO NOT GO HERE!!!!! THE REVIEWS have to be FAKE!!! I came to this shop because of the reviews and I got let down! These people are not knowledgeable about cars! They OVER charge and your car still doesn't work! They will not give you a refund! I took my Jeep here last Wednesday they didn't start working on my car until Friday because they lost electricity due to the storm. I paid 505 that includes half the diagnostics cost, labor and battery! I was told that was all that was wrong with my Jeep which I knew was wrong. They told me they drove my car and it was ready for pick up. Once I got there the guy in the front which was very nice and respectful told me they would bring my car around. He then told me there was bad news and that my car wouldn't start. Monday afternoon rolls around and they called me trying to charge me another 265 dollars for an auxiliary battery! I told them NO I will not be spending over 700 dollars for my car not to work again! I had to get my car towed to another place to ensure my car would be fixed correctly!! They had my car for 4 days for just a "battery"?? UM NO!! Tried to have a conversation with the manager Leslie! She was rude talking over me, escalating her voice no empathy! She shouldn't be in management and doesn't know anything about cars outside of what the workers tell her!! She refused to refund me and refused to admit they dropped the ball with handling my car!!! Y'all please look past this place and go somewhere else!!! You are welcome!! read more

On 6/9/21 my son and I took his truck to Town East Automotive because the power steering was out, and it was overheating. I was informed of what was exactly wrong with the vehicle and was told it would cost a little over 400.00. Then they called back and stated there were other problems and it would cost 973.87 to repair the truck. I trusted that the information they were giving me was accurate, so I authorized the vehicle to be repaired. About 1 week later the power steering started going out again so we returned the vehicle thinking their repair warranty had me covered. (The issue with overheating seemed to be repaired) I spoke with the young woman at the counter who stated they would need to look at the truck. I received a call and was informed that this was another issue with the power steering and the repair cost would be 1,300.00 and as such the warranty would not cover anything. I complained about the issue because the vehicle had just left the repair shop and I was out over 973.87 and now, they were asking for an additional 1,300.00. After my complaint they reduced the charge to 1,000.00 claiming they found a coupon to reduce the cost. This just did not seem right to me, so I elected NOT to have my vehicle repaired by Town East Automotive. A co-worker recommended I take the truck to Dwight & Don Auto Care in Mesquite and have them look at it. I did and the next day received a call that the repair cost would be 90.00, that all the truck/power steering needed was a seal. Now I must ask myself a couple of questions: 1. Was this an honest mistake on the part of Town East and conclude that these sorts of things just happen? 2. Did they have a new inexperienced / incompetent mechanic working on the truck? 3. Was I simple getting fleeced and they were soaking me for all they could because I was so naive about vehicle repairs? I do not know that much about vehicles so I can not honestly answer my own questions. I will let you the reader make your own conclusions. What I do know is this. I took my vehicle to Town East to have it repaired and paid 973.87 on invoice 83227. 1 week later I took it back for the same issue and was told it would cost an additional 1,300.00, I complained, and the cost dropped to 1,000.00. I decided not to have it repaired, took vehicle to another repair shop and they repaired it for 90.00. I can not believe I was about to pay 1,000.00 for a 90.00 repair job. If I assume the 1st repair was accurate and the second was not then I saved 910.00 by taking my vehicle to Dwight & Don's Auto Care. If the 1st repair was not accurate well, its sad to know I may have thrown away well over 1,000.00 dollars. It's a shame to, I have 4 older vehicles that always need things done to them from mechanical work like I just described to oil changes and inspections. Town East stood to make a lot more money from me had they kept me as a customer. As it stands, they have lost a customer and Dwight & Don Auto Care just gained an incredibly happy customer with 4 vehicles. I believe Town East Automotive should provide me a refund for failing to repair my vehicle properly in the first place. David B. read more

A friend recommended them to me . I take all my cars there . Amazing trustworthy service . They always try and save you money ... Genuinely Caring people ! read more

Took my car in due to leaky gaskets, thx to these guys they even showed my I had plastic pipes needed to replaced, they ensured me that my car would be done in a timely manner... got the car next day and runs great to this day!!! Tiffany in front is so adorable and ensured I understood what was being done to my bmw..... upon pulling up I saw lots of BMWs, Mercedes , Audi, and Lexus's, these guys can do it all, I highly recommend these guys if you love your car ... read more

I took my car here after a very bad experience in Garland. Town East Automotive was amazing! They got me in and out pretty fast, the receptionist was exceptional, the tech took the time to explain things I needed to know about my car and I drove away very pleased with the work. The waiting room was clean, cool, comfortable and spacious. They even had coffee and holiday decorations. The service was the exact opposite of what I had just gone through. I will definitely go back! Total thumbs up!! read more

Had dead battery and had told the Tow truck to take it to Town East Ford . They took it here by mistake. Best experience I ever had at a shop. They called went over everything also had inspection an oil change. Dropped off at 8am done by 11am . I will reuse them for sure. read more

On Sunday morning about 9:15 we dropped our truck off at Town East Automotive. The truck kept dying every time it stopped, slowed down, or sped up. Very irritating.. and dangerous. It turned out to be the wiring to the ignition. The cost to repair it was VERY reasonable AND we had the truck back by noon the SAME day. At other places, it takes at least 1 day. We are very pleased with this company. This is who we will use in the future. I highly reccomend Town East Automotive. read more

Once again the guys (and Tiffany) at Town East Automotive came through for me by going above and beyond, while coming in ahead of schedule and under budget. I've been using Town East Automotive for years now and they've always done a great job of keeping my old Ford Explorer (1999. YIKES!!!!) running. An interesting thing about Town East Automotive is the wide variety of vehicle types that you'll see in their parking lot. Domestic sedans; high end luxury imports; mega- dollar SUVs; pickup trucks of every age; vintage roadsters; super expensive exotic sports cars and yes, my '99 Ford Explorer Sport. But, I know my old beater got the same high quality service and attention to detail that was afforded that sweet Audi 800 parked right out in front. And everything was completed as promised and ahead of schedule. And the price was very reasonable. So, thank you once again Town East Automotive! Job well done. read more

Very good servers. I take my car to other place and they don't know what was wrong so I take it here and they find the problem they call me make sure i know what was happening with my car. Very good service I take my car here again read more

I had to wait 2 hours just to get oil change. This place is sucks big time I don't recommend it

I've had occasion to use TEA for work on my older 2003 Acura MDX and was impressed with the quality of work, honesty and detailed explanation of what was done and just as importantly, what was not done. Subsequently, I've also had them do work on an older Chevy Tahoe and had the same excellent experience. Extensive front end work was needed, but the work was done professionally and quickly, with care and the same quality of work as with my Acura. They are a busy shop, which is for good reason, and I recommend them highly. read more

I absolutely hate this place!!! But they are the only mechanic I can find in the area who will fix my car the same day. I have been here three times and it's always been a bad experience. Once was an oil change that lasted two and a half hours. The other two times I left with more problems than what I came in with. At the end of the day it does get fixed, but there has got to be someone better in the area. The 'mechanics' here cannot have a very car based knowledge. This last visit, I called three other mechanics for help and they all turned me away. This is why I keep coming back here. My advice for anyone looking into this place for your car: make it your absolute LAST option! read more

Love this shop, they are very nice and don't overcharge or push any extra services that aren't needed. I will definitely be taking my car here from now on. read more

Repaired a cracked coolant reservoir without my approval and demanded $3300 for the repair. When I tried to dispute it they stole my car and said they are filing a mechanics Lien. Buyer beware!! read more

I moved to Dallas after being married 20 yrs and never having to hv my vehicle worked on by myself. I was so scared that I was going to be taken advantage of but it was the total opposite they went above and beyond all my expectations. Their prices are reasonable and very fair. Ive had my car serviced there 3-4 times and always satisfied. I trust them 100%. Thank you you so much. read more

It can be very difficult to find a mechanic that you can trust. I have been looking for years and now I think I have finally found one! I replaced a belt tensioner, got an oil change and an idle control valve replaced. They finished it in a day, and the price was amazing! I was expecting to pay double that! read more

This guys are liars! I went there to replace my Positive crankcase ventilation valve, but one of the employees at the front desk told me to wait for like two and half hours and later told me it's not the PCV valve, he said it was because the car has high mileage and advised me to sell the car. My friend has just replaced the rusty PCV valve which he said it was not the problem. Why should people lied just to charge high prices? read more

I've been taking my car here since I moved to the mesquite area, and I absolutely love it! Excellent service, reasonable prices, and they never really force you into buying extra things that aren't necessary! Real down to earth and their work speaks for themselves! Highly recommend. read more

Great group of people. I have been in for several oil changes & all have been very speedy and friendly interactions! Quality is clearly their top priority. I trust no other mechanics in Mesquite. read more

These guys always give you the best advice and if a service is cheaper (such are replacing windshield wipers) somewhere else, they will tell you to go there instead. these guys don't upsale to make commission, i've been bringing my 2006 VW Jetta TDI for repairs granted it's an old car, so i was sketchy as to who to pick as a mechanic, but i'm glad i chose them! They did free diagnostics on all my dashboard lights and been knocking down each issue since. Best thing is that they take care of foreign cars too, so they know their stuff! I really don't see myself going to another mechanic anytime soon! read more

This place was recommended to me many years ago by a colleague and I have to say it has been one of the best recommendations I have ever received. As many of you know finding mechanics that you can trust is difficult at best but this place has gone above and beyond my expectations! I have always found them honest, concerned, and more than fair. Their prices are fair and I have always walked away pleased. I ALWAYS recommend this place to anyone I know that is in need of any mechanical repair. read more

I can't say enough good things about these folks. Excellent repair work! Excellent customer service. Great price and they really did right by me. Thanks so much y'all!! read more

I would not recommend this place. They used to do a good job but apparently have a mechanic who doesn't really know what he's doing now. My car comes back way, way worse than when I brought it in. Kept taking it back because I thought it was a fluke and gave them several chances. Spent thousands and ended up just selling my car and starting over after they screwed it up. Have a friend who brought her car here for years and they did a great job but went down hill with her car care as well. They are in the habit of not fixing things right and saying you need a new engine after the damage is done. read more

I cannot say enough good things about Town East Automotive. They are honest people to deal with and I feel I have never been taken advantage of. As a single older woman, that means a lot! You get excellent service and they go above and beyond to help you. I will never go anyplace else for my car care! read more

I went to Towne East to have them perform a used car inspection. They quickly identified a couple areas where the car needed repair, but they were not over the top. I found them to be very honest. The best part is that they waived the inspection fee - I walked out without spending a dime! My only complaint is that when I initially called I spent 10 minutes on hold and had to call back again. Otherwise, I was satisfied with the service they offered and would recommend it. read more

Worst place ever. I had an appointment to have some work done that was supposed to take an hour, two at the most. So I decided to just wait for my car to get done. It has now been four and a half hours and I'm still waiting. They tried to say the car was done so I paid and got out to the car it sounded like a gocart. Not one single apology!! Horrible customer service!! read more