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    Ripple Kayak Company

    5.0 (1 review)
    Closed 9:00 am - 4:30 pm

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    2 months ago

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    Frank's Paddlesports Livery - View of the White River from Frank's

    Frank's Paddlesports Livery

    4.9(11 reviews)
    20.8 km

    I always love getting the opportunity to go for a kayak with Frank's Livery!…read more The staff are friendly and informative. They make sure you are comfortable before heading out on the water! We rented kayaks and they loaded them up in the van and drove us to the drop off point. It was a lovely day to float on the river with friends. The staff were there at the end point to help us out and make sure we had all of our belongings. Looking forward to the next opportunity I have to get back here!

    I've had a few adventures with Frank's Paddlesports Livery now and it's one of my favorite things…read moreto be able to kayak around Indy! Their base is located near the 30th street bridge, and offer transport to a couple launch locations around Rocky Ripple. This is a great group outing since the transportation is in passenger vans for 9-10(?) people. They offer single and tandem kayaks, along with standup paddle boards and canoes. I have only rented the single occupant vessels and I typically pay around $50 or so after taxes and such for 5 mile trips. I consider this pretty good value since they take care of all the logistics for you, then you and crew just show up. They have reduced rates if you have your own vessel, since they provide transport for that. I've been here on group outings organized by Frank's, but also We Walk Indy, Women Who Explore, and Pink Paddle Club have organized outings here. All the staff I've encountered over the years are super friendly. My most recent outing was their first public outing on Fall Creek. The conditions were quite nice and the guides on the trip were helpful in navigating the small rapids. You can be sure to find me here every now and again when the weather is right!

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    Frank's Paddlesports Livery - Dads fish lol

    Dads fish lol

    Frank's Paddlesports Livery - White River Kayaking

    White River Kayaking

    Frank's Paddlesports Livery - Located at Parks Alliance of Indianapolis

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    Located at Parks Alliance of Indianapolis

    White River Canoe Company

    White River Canoe Company

    3.2(93 reviews)
    8.2 km

    Me and my family come at least once a year for a trip with WRCC. We almost always do individual…read morekayaks as they are easier to handle. The buses and kayaks have always been clean and in good shape. The path is clear and we understand where we are able to stop and where the route ends. At the end the employees (usually young boys in HS) are helpful in pulling you onto shore or helping you up out of the kayak.

    We brought our summer camp here for a field trip with 50 campers, and unfortunately our experience…read morewas extremely disappointing. 1. Check-In Process The woman working the front desk (I believe her name was Cali) was kind and did her best to help us. This review is not about her. The check-in system, however, was incredibly inefficient. Every camper had to come to the desk individually, Cali had to look up their waiver, and they then had to have their name written down by hand. Checking in our group of 50 campers took approximately 35-40 minutes. As a camp, we take trips to many local attractions that require waivers, and we've never had a check-in process take more than about 10 minutes. This system felt unnecessarily slow and completely unprepared for groups. 2. Communication Before our visit, we clearly communicated that we needed to leave by 2:30 p.m. to return to camp for dismissal and that we were looking for roughly a 1.5-hour boat ride. After finally checking in, we were put on a shuttle bus for nearly 20 minutes. During the ride, I asked the driver how long the boat trip would be back to our starting point. She told us it was a three-hour trip. At that point, it was obvious there was no way we'd make it back in time. We had to turn around, ride the bus back, wait while boats were rearranged, and then be transported to another launch point. In total, we arrived around 1:10 p.m. but didn't get onto the water until approximately 3:30 p.m.--over two hours spent waiting with 50 campers in 90-degree heat. We ultimately had to notify parents that camp dismissal would be delayed by about an hour. 3. Customer Service This section is directed specifically at the owner, Andy. The employees we interacted with--the front desk staff, the people helping with the boats, and the bus driver--were all friendly and helpful. They were not the problem. After explaining what had happened, we respectfully requested a 50% refund on our $500+ reservation since a large portion of our day had been spent waiting because of issues that were outside of our control. Rather than showing any understanding or attempting to work with us, Andy was hostile and dismissive. Judging by other reviews mentioning similar interactions, this unfortunately does not appear to be an isolated incident. Overall The boating itself was fun, and the campers enjoyed the time they actually spent on the water. Unfortunately, everything surrounding that experience overshadowed it. Between the inefficient check-in process, the poor communication about scheduling, and the owner's response when we raised legitimate concerns, this ended up being the worst field trip we've had in over five years of running our camp. I would not recommend this location for large groups, and we will not be returning.

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    White River Canoe Company
    White River Canoe Company
    White River Canoe Company

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    Sugar Creek Campground & Canoe Rentals - Clean bathrooms with sinks, shelves, mirrors, soap and hand dryers provided

    Sugar Creek Campground & Canoe Rentals

    3.6(38 reviews)
    71.4 km

    This is a wonderful place to go on family hikes. I love the nature center there is lodging and a…read morebig swimming pool my favorite thing is going to Clement's and renting tubes. They have canoes and kayaks as well your Adventure awaits!

    When you're polite to someone, it goes a really long way in customer service…read more We made a mistake and booked a campsite for the wrong day. They do not answer their phones and their policy says you must talk to the office for a cancellation. I called several days with no ability to speak with anyone. We did however book our tubing trip for the correct day. When we arrived we tried kindly explaining to the woman our situation. She was immediately combative and argumentative. She immediately went in defense mode. It was incredibly unprofessional and abrasive. We understand we made a mistake however we didn't deserve to be treated that way. Naturally we firmly and persistently argued back as we were approached in such a manner. Ultimately she did end up refunding us (allegedly - we did not receive it yet. But did get confirmation email we were refunded) but it was after a long awkward argument for really no reason. If the woman at the front office was polite from the get go we would have had a much better experience. The gentlemen who ran the tubing, said his name was Kim. He was very kind and professional. I would give this place another go because of his efforts in trying to make the situation more comfortable.

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    Sugar Creek Campground & Canoe Rentals - Fun times tubing on sugar creek

    Fun times tubing on sugar creek

    Sugar Creek Campground & Canoe Rentals - Campground and local area info

    Campground and local area info

    Sugar Creek Campground & Canoe Rentals - Clean restroom with 3 stalls and 3 showers

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    Clean restroom with 3 stalls and 3 showers

    Ripple Kayak Company - rafting - Updated September 2026

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