First time canoeing. Family of 4 ( 2 adults & 2 kids)…read more 1 star: Friendly staff. 1star: Loading onto the boat was super easy and no issue. The river was maintained with nice spots to pull off for a rest. --1 star: the bathrooms at the front building were the dirtiest bathrooms I have ever experienced. Only 1 working toilet in the women's ( arrived at 9am) . --2 stars: unloading area at the end was not maintained. ( the staff member said what they had washed away in the spring) no where to pull your canoe to get off . Steep muddy hill to climb up. Someone in our group got hurt trying to get out when unloading . Young children were struggling to get up the steep hill.

Everything was fine until I got about 100 ft before the end of the tubing trip. I got stuck on…read moresome rocks and when I pushed off with a stick I pushed myself into quicksand and it took over 20 minutes to get out. Worst experience. Very scary during a rain storm.

Me and my family come at least once a year for a trip with WRCC. We almost always do individual…read morekayaks as they are easier to handle. The buses and kayaks have always been clean and in good shape. The path is clear and we understand where we are able to stop and where the route ends. At the end the employees (usually young boys in HS) are helpful in pulling you onto shore or helping you up out of the kayak.

We brought our summer camp here for a field trip with 50 campers, and unfortunately our experience…read morewas extremely disappointing. 1. Check-In Process The woman working the front desk (I believe her name was Cali) was kind and did her best to help us. This review is not about her. The check-in system, however, was incredibly inefficient. Every camper had to come to the desk individually, Cali had to look up their waiver, and they then had to have their name written down by hand. Checking in our group of 50 campers took approximately 35-40 minutes. As a camp, we take trips to many local attractions that require waivers, and we've never had a check-in process take more than about 10 minutes. This system felt unnecessarily slow and completely unprepared for groups. 2. Communication Before our visit, we clearly communicated that we needed to leave by 2:30 p.m. to return to camp for dismissal and that we were looking for roughly a 1.5-hour boat ride. After finally checking in, we were put on a shuttle bus for nearly 20 minutes. During the ride, I asked the driver how long the boat trip would be back to our starting point. She told us it was a three-hour trip. At that point, it was obvious there was no way we'd make it back in time. We had to turn around, ride the bus back, wait while boats were rearranged, and then be transported to another launch point. In total, we arrived around 1:10 p.m. but didn't get onto the water until approximately 3:30 p.m.--over two hours spent waiting with 50 campers in 90-degree heat. We ultimately had to notify parents that camp dismissal would be delayed by about an hour. 3. Customer Service This section is directed specifically at the owner, Andy. The employees we interacted with--the front desk staff, the people helping with the boats, and the bus driver--were all friendly and helpful. They were not the problem. After explaining what had happened, we respectfully requested a 50% refund on our $500+ reservation since a large portion of our day had been spent waiting because of issues that were outside of our control. Rather than showing any understanding or attempting to work with us, Andy was hostile and dismissive. Judging by other reviews mentioning similar interactions, this unfortunately does not appear to be an isolated incident. Overall The boating itself was fun, and the campers enjoyed the time they actually spent on the water. Unfortunately, everything surrounding that experience overshadowed it. Between the inefficient check-in process, the poor communication about scheduling, and the owner's response when we raised legitimate concerns, this ended up being the worst field trip we've had in over five years of running our camp. I would not recommend this location for large groups, and we will not be returning.

This is a wonderful place to go on family hikes. I love the nature center there is lodging and a…read morebig swimming pool my favorite thing is going to Clement's and renting tubes. They have canoes and kayaks as well your Adventure awaits!

When you're polite to someone, it goes a really long way in customer service…read more We made a mistake and booked a campsite for the wrong day. They do not answer their phones and their policy says you must talk to the office for a cancellation. I called several days with no ability to speak with anyone. We did however book our tubing trip for the correct day. When we arrived we tried kindly explaining to the woman our situation. She was immediately combative and argumentative. She immediately went in defense mode. It was incredibly unprofessional and abrasive. We understand we made a mistake however we didn't deserve to be treated that way. Naturally we firmly and persistently argued back as we were approached in such a manner. Ultimately she did end up refunding us (allegedly - we did not receive it yet. But did get confirmation email we were refunded) but it was after a long awkward argument for really no reason. If the woman at the front office was polite from the get go we would have had a much better experience. The gentlemen who ran the tubing, said his name was Kim. He was very kind and professional. I would give this place another go because of his efforts in trying to make the situation more comfortable.

HIGHLY RECOMMEND READING IF YOUR CONSIDERING DOING ANY BUSINESS HERE!I have gone to Tippecanoe and…read moreKayaks Too twice. The first time I went was for my dad's 50th birthday with about an 11 person party. We arrive that day and the bus for our trip runs over an hour late to take us to the start point when they did there was a soccer tournament going on at the drop off point so we all had to drag our kayaks a good distance across multiple soccer field areas to start our trip. When we talked to the staff about our experience they told us the owner would reach out to us then he didn't and we called him asking him to give us a call then he still didn't. Hoping that was just a bad day for them I decided to try this place one more time with a smaller group of me, my boyfriend and my dog. During our trip our canoe flipped about .25 miles from end of the trip when my boyfriend moved to grab something out of the bag we brought. Once we flipped we tried flipping the canoe back over but their canoes don't have plugs to let the water held in the boat back out so the boat started to sink which we were holding onto to help us float in heavy current water that was about 15 ft deep. We were saved by people who don't work for the company who were fishing off to the side after about 8 minutes of us floating down the river. They thankfully had kayaks to come save us and our dog. After we were recused they attempted calling tippecanoe multiple times with no answer so they kayaked to the end to finally get a worker to help rescue us. As the staff got us to the landing area they were immediately only concerned about their money. Absolutely not their traumatized customers who lost all their personal belongings and almost so much more than that. I highly recommend if you care for your safety to not do business here as they have zero staff along the river to ensure you don't drown in the very possible situation like Green Acres and many other local Kayaking places do. Attached are photos of their email response to my trip (also asked them to call me and only got an email saying this) and my response back to that email. I have never left a review I had to make an account to even do this but after my experience with this company I would hate for anyone to experience a similar situation or worse one because of the neglect and unawareness of this company.

Staff was very friendly and helpful. The 5-mile was a lot of fun. Nice e kayaks as well.read more

I'm here visiting my son but he had to work today so I decided to check this place out. I had a…read moregreat time kayaking down the river. The staff was great and very helpful . I highly recommend it.

My Mr. have been here before with this previous job. He highly recommended it. Plus it's only 15…read moreminutes from our home. You can book your reservations online however we decided to pay up at the desk due to the weather. Didn't know if it was going to rain but it turned out to be a gorgeous day. First it is required to sign a waiver then you check in. There are several options. You can choose between the 2,3,6 or 8.5 mile trek. You can rent tandem kayak, single kayak or canoe. We opted for the tandem kayak $86.00 for the both of us and we did the 6 mile round trip. You pick your life jacket, wait for your name to be called out and you take a bus. From there they will drop you off depending on what mile marker you chose. The staff makes sure to explain where to not go and when you have to be back. Make sure you are back by 7:00 pm. Once you get to the river you pick your paddle and kayak/canoe and off you go. You may hit some rough shallow spots but for the most part, it was smooth sailing. Make sure to pack a small cooler for your drinks. Stay hydrated. We also kayaked to Little Miami Brewing and had a couple of libations. That was fun! Overall the whole experience was great and I had a blast. Coming back the staff was super friendly, helpful and laid back. I would definitely come back. This place rocks.

A truly amazing staff, they are helpful and very dog friendly. The sites were clean and the entire…read morecampground was well maintained. Thank you for your hospitality. We will see you on our next trip through Indy!

Love, love, love this place. Cabins cozy, music always in the air. Great fishing. Wendy and Brandy…read moreare just amazing people. We've been here several time and will keep coming back.

I always love getting the opportunity to go for a kayak with Frank's Livery!…read more The staff are friendly and informative. They make sure you are comfortable before heading out on the water! We rented kayaks and they loaded them up in the van and drove us to the drop off point. It was a lovely day to float on the river with friends. The staff were there at the end point to help us out and make sure we had all of our belongings. Looking forward to the next opportunity I have to get back here!

I've had a few adventures with Frank's Paddlesports Livery now and it's one of my favorite things…read moreto be able to kayak around Indy! Their base is located near the 30th street bridge, and offer transport to a couple launch locations around Rocky Ripple. This is a great group outing since the transportation is in passenger vans for 9-10(?) people. They offer single and tandem kayaks, along with standup paddle boards and canoes. I have only rented the single occupant vessels and I typically pay around $50 or so after taxes and such for 5 mile trips. I consider this pretty good value since they take care of all the logistics for you, then you and crew just show up. They have reduced rates if you have your own vessel, since they provide transport for that. I've been here on group outings organized by Frank's, but also We Walk Indy, Women Who Explore, and Pink Paddle Club have organized outings here. All the staff I've encountered over the years are super friendly. My most recent outing was their first public outing on Fall Creek. The conditions were quite nice and the guides on the trip were helpful in navigating the small rapids. You can be sure to find me here every now and again when the weather is right!

John one of the co-owners dropped off 2 great bicycles for us to ride near our hotel on the Monon…read moreBicycle Trail!! We didn't want to risk having our nice bicycles stolen since we were on a long road trip. We did not want to rent the local contract biycles but wanted the better bicycles that Quiptu provided. Quiptu was started when one of the founders was invited to mountain bike across Montana but could not find a good bicycle to rent. Quiptu provided us great bicycles for $50/day including a bicycle lock. John picked up our bicycles at the time that we said we would meet him at one of the Monon Bicycle Trail parking lots. John said we could be flexible with our time but asked us to give him a 20-30minute notice.. They also rent out camping equipment, paddleboards, kayaks. GREAT Company which is run like an Air B+B in which you can post your equipment to be rented. support@quiptu.com

DO NOT RENT FROM THIS PLACE!! If I could give less than a…read morestar I would. Reservations needed and we made them. The wait in line to pay was still over an hour. When we loaded and got on the water A STAFF person told our crew to get our F**king A**ess on the water. A few explicit words were exchanged and we were on the water. When we got to the end THAT STAFF member called one wife a B**ch. Of course the husband went off! Next, one of the girls left a phone tied to the double kayak her and her husband shared. We went back to find the kayak and the phone was not there. I started calling the phone, we heard the phone in the woods hiding in some brush. Only staff members touch the kayaks when loaded (which the only double kayak there was). Safe to assume A STAFF member thought they had a new phone.

To begin with let me tell you the entrance for this place is scary AF. It's full of old buses and…read morecars looks hideous honestly. You might think you'll get murdered here. In addition this place really needs a clean up and a redo. Even the house or building where you pay for kayaks is literally falling apart. Also I don't recommend using the restrooms here they are dirty and smell foul I think you'll be better doing it outside by the trees. Moreover price is fair and you'll definitely have fun. Also customer service was great the ladies were very nice. Also the river is about 3-4 hours long. There's some little areas where you can rest a long the way which is pretty nice. Furthermore I recommend trying this place out.