1. Rising Sun Pools

    1. Rising Sun Pools

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    Raleigh, NC

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    Rising Sun Pools

    2.5 (91 reviews)
    Closed 9:00 am - 6:00 pm

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    I've used Rising Sun for the last 3 years to close my pool and had no issues until this year when I went to open the pool. I was surprised to see that my coping stones had heaved up and broke and the water was very close to the edge. It's obvious the water got under the coping, froze, and heaved up the stones causing them to crack. I contacted Rising Sun and provided photos and they refused to take any responsibility. I asked why they no longer lower the water even though their website recommends it and met with a response of "we just don't think it's necessary". The real answer is that it simply saves them time. I won't be doing business with them any longer.

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    5 months ago

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    21 days ago

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    4 months ago

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    10 months ago

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    1 year ago

    Helpful 2
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    1 year ago

    Helpful 1
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    1 year ago

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    2 years ago

    Helpful 3
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    1 year ago

    Staff was very helpful getting our hot tub back into balance. They were knowledgeable and recommended products together us back in business.

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    11 months ago

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    2 years ago

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    5 years ago

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    TARA O.

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    2 years ago

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    TARA O.

    Helpful 1
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    3 years ago

    Helpful 2
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    2 years ago

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    3 years ago

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    TARA O.

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    3 years ago

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    3 years ago

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    TARA O.

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    2 years ago

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    3 years ago

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    TARA O.

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    4 years ago

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    TARA O.

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    3 years ago

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    TARA O.

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    5 years ago

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    TARA O.

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    6 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    TARA O.

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    8 years ago

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    5 years ago

    Have been very happy over the past 10-15 years with the service & support that Rising Sun Pools has provided us!

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    3 years ago

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    6 years ago

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    TARA O.

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    4 years ago

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    TARA O.

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    8 years ago

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    TARA O.

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    6 years ago

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    7 years ago

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    TARA O.

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    5 years ago

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    TARA O.

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    9 years ago

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    TARA O.

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    5 years ago

    Pathetically BAD customer service. Poor communication, follow-up and sub-standard pool service all around. AVOID!!

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    TARA O.

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    6 years ago

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    Page 1 of 3

    Ask the Community - Rising Sun Pools

    Review Highlights - Rising Sun Pools

    There is a Global Supply Chain that is now struggling to keep up with demand for shipping due to delays from Covid which are still taking place.

    Mentioned in 3 reviews

    Read more highlights

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    I made a return stop to Carolina Pottery at the Carolina Premium Outlet Mall. I wasn't a fan of it…read moreon my first visit a few years back. It just felt junky to me this visit. Quality is more important to me than being a low price, as something that will last years is a better value than something that will just last a short time. Before, I noted that the majority of items were made in China and the store lacked locally made products or handcrafted pottery. I appreciate locally made products and the craftsmanship. So it is disappointing that these products are not available. It does have a large craft section for those looking for something similar to a Michaels store. Outdoor furniture seemed to be another big seller. It is a busy store so some seem to like it. I'm not sure how the prices compare to other stores. Most of these outlet stores tend to price high. I do not see myself returning here ever.

    Stopped in today 3/24/26 @11:20am to buy a small garden flag and there wasn't anyone working a…read morecheckout register. There were 2 ladies that were sorting merchandise near the check out area so I walked back & forth and asked if there was a register open. At that point 'Georgia' said not very nicely "go to register 1". I smiled & said thank you as she was clearly agitated. As I was checking out there was a prompt on the kiosk about the Loyality program. I was curious but she clearly wanted me to hurry up, making a sigh when I hesitated to finish the transaction because I wanted to know about the program. I didn't ask as she made me uncomfortable enough by being so agitated just walking over to ring up 1 item. It was a disappointing experience to say the least. It's unfortunate that she doesn't want to help customers when that is what she should be there to do.

    RH Outlet Cary

    RH Outlet Cary

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    The location was easy to find. The parking is plentiful. The inside was clean and well lit…read more I've been wanting to pop in since RH outlet opened. I was curious about the selections and discounts. I saw several different items that were up to 60% off. The options are a unmatched steal to own luxury decor with a discount. The furniture was unique and definitely showcased a variety of quality items. There were 0% engagements from the staff here (this wasn't a busy day) Perhaps this is the norm for discounted luxury furniture. Staff definitely saw me but didn't interact at all. No warm welcome or acknowledgement. I was invisible to staff and perhaps this is the norm.

    You never really know what they have in stock so if you're looking for inspiration you need to go…read morethere regularly to check. Not as convenient if you live a ways away. Workers are nice though! If you're looking for something more specific, one of the employees said that they can write down what you're looking for and your phone number and they can be on the lookout for that item and can contact you if it comes in. That's nice that they can do that, but you're relying on them to follow-through on some unicorn pieces. Also, we were looking for four matching chairs, they had two of them and there's no guarantee we would find the other two. It wasn't a risk I wanted to take. As for the pricing- it's still pricey. It's not like you're saving a ton of money, but you're still saving some. Overall, the visit was "meh".

    NC Hammock Company

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    (3 reviews)

    Mike is the best! Not only did he walk us through numerous options including color and style but…read morewhen we finally made our decision his communication was always prompt. He delivered and setup a large order quickly and was simply great to deal with. No oressure. All questions answered. We couldn't be happier and recommend him highly.

    Michael Hagan, Owner of NC Hammock Company, was a pleasure to work with from the beginning and…read morethrough the entire buying experience. He sets a relaxed, professional, and helpful tone to the browsing and buying experience with his products. Let us explain. We were walking along at the NC State Farmers Market and by chance saw 2 bar height chairs front and center calling our name to sit and relax a few minutes. It was hot, we were tired. You can begin to see where I am going here. These Pawleys Island Bar Height Chairs connected by a Tete-A-Tete were not only eye catching, but very comfortable and easy to get into. My companion and I began envisioning where it would work in our outdoor space. For us, it was going to be unique in that we wished for it to sit inside our carport at the back beside our door entrance. Michael came over just in time, no pressure, and invited any questions. Our primary concern was space and dimensions. We shared that we wanted to return home, measure the space with the dimensions he shared with us, and decide whether it would be a good fit as well as design for our space. He was fine with that along with sharing details and his experience with styling and color. We returned the following weekend to his company with purpose. We purchased the Sunrise Bar Height Chairs and Tete-A-Tete. A style different than what he had on display. No worries. We special ordered the Black and Cedar bar height chairs and the tete-a-tete style color we chose was Cedar. Michael reminded us it would be a waiting period of 4-6 weeks which we were fine with. In addition, Michael was happy to deliver and assemble the chairs to the tete-a-tete for a nominal fee. Mary and I could go on and on with what a wonderful purchase experience this was but let me close with saying Michael Hagan and his company are spot on and customer focused. He sells a quality product handcrafted in the Carolinas at Pawleys Island. We LOVE our Sunrise Bar Height Chairs!!! Thanks Michael :).

    Rising Sun Pools - hottubandpool - Updated September 2026

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