Very informative, asking all the right questions as I needed to be plus what was available in…read moreAtlanta Georgia State Farm Insurance. Not to forget her encouraging to incorporate rental insurance and options PIP Increase Amount.

I have had my insurance coverage through Lisa Dobbs for many years. Angel Coco and the team and…read moreLisa Dobbs State Farm are always so prompt and helpful!

Very disappointed their advertised Senior and Safe Driver Discounts were not honored in policy and…read morerenewal rates.

The agents are always extra helpful in providing me the best possible rates for my needs. I can sit…read moreback and just wait for them to call and let me know to sign my documents.....

My experience with State Farm was I had Excellent Services and worked with Great Employees .read more

Heather was amazing, start to finish! Made the daunting insurance process seamless! She knew my…read moreneeds before I even said them. Highly recommend!

Mark Pritchard State Farm: A Complete Lack of Accountability & Customer Service…read more My experience with Mark Pritchard's State Farm office has been nothing short of frustrating and disappointing. Their lack of communication and failure to properly manage my policy has caused unnecessary stress, financial burden, and even left my son stranded on Interstate 75 due to their negligence. When I added a new car to my policy, I was quoted one rate, only for it to later increase with no clear explanation. On top of that, Marcia failed to update my defensive driving course, which directly affected my rate. They repeatedly claimed they never received the certificate, but when I checked my records, I found the email where it had been sent directly to Marcia's email address--meaning the mistake was entirely on their end. This was just the beginning of a series of careless errors. My payment was not properly posted, which ultimately led to my insurance being canceled--something I only discovered because I took the initiative to follow up. Because of their failure to communicate, my son was left stranded on I-75, and when I attempted to get a tow, I was told there was no active insurance. I had to pay out of pocket for the tow, and while they eventually reimbursed me, it took weeks--an issue that never should have happened in the first place. In an attempt to rectify the situation, Jennifer assured me she would call me back, but after a week of waiting, I had to reach out again. She then told me she thought Mark was supposed to call me--but he never did. Now, I'm being told that my insurance is over $700, despite Mark himself telling me on December 18 that it would only be $500+. The constant miscommunication and lack of accountability make it feel like I was rushed just to get my money, with no regard for accuracy or proper service. Looking back, I should have known better. Two years ago, Mark's office claimed they could insure my daughter's 2019 Kia, only to drop her coverage after a month or two, saying they couldn't insure it anymore. This kind of backtracking and incompetence seems to be a pattern. State Farm should be ashamed to have this office representing their name. If you value honesty, reliability, and proper customer service, avoid Mark Pritchard State Farm at all costs.

This is hands down the worst customer service I have ever experienced. This man Mark Pritchard…read moreyelled at me, told me I could only speak to him since this was "his" business and he was the owner, and on top of all that he told to CANCEL my policy with State Farm and then proceeded to hang up on me. If you currently have State Farm I highly urge you to change agents, and if you're considering them, DONT! They will not treat you well and will give you a ton of problems each month!

Terrbile insurance company - will not return calls - I have tried for over a month to cancel 1 of…read moremy 2 policies to no avail. I will be contracting the insurance commissoners office in regards to Bethea Insurance ripping customers off.

When I first wrote my auto and homeowners policies with Bethea, I received great service and…read moreresponse time but at my renewal, I reached out via email 4 times to Jim Bethea and one of his agents and received nothing back. We live in a digital age and I don't have the time to track my insurance agent down when I have plenty of options. Thus, I'm moving on to another agency who will provide customer service.

Judy is absolutely amazing!! Very helpful & super attentive. I had a billing issue, and she was…read moreable to help me understand it.

Judy is amazing!! Very thorough in finding the lowest rates for auto insurance. She is very timely…read morein responding unlike other agencies. Highly recommend!!

This business has been sold to another agent (Woods and Associates). They never sent out…read morecorrespondence of the change to the clients. I only found out when I had a time-sensitive issue with my insurance and I provided information but never received a response back and had to complete my insurance issue on my own. The last two Allstate agents that I have dealt with have had issues keeping track of my account. I hope this is not a trend with the company. After 25+ years of being a loyal customer I may have to try State Farm or someplace else.

I just had an accident. Of course, was upset, angry with myself, and feeling foolish. What a…read moredelight to call up and speak with Tony. He quickly got my claim started, and reminded me of why I had insurance in the first place. Simply the best.

This business has been great for me.it has gone out of there way to save me money.erica and faith…read morehave really gone out of their way to help me.thank you both.JIM MUCKENFUSS

The Sherry Harris agency has always been there for us, taking care of our insurance needs. Even in…read morea crisis they've always been on top of all things insurance.

Josh was very knowledgeable and friendly. He answered all my questions truthfully and made sure I…read morewas confident in my options when it came to car insurance.

From the owner: We specialize in business owners insurance for a large variety of businesses. From insuring fast…read morefood, landlords, commercial buildings, and much much more. We can help the majority of businesses get the right coverage and a fair price. We also specialize in Trucking and transportation, offering solutions from owner operators to large fleets. Tractors, Box Trucks, Cargo Vans, Intermodal and more. We're your Trusted Choice agent, member of the Chamber of Commerce and the BBB.

Let me start this off by saying, Andres and the agency as a whole were wonderful. I even brought…read morealong my family and had them switch to their office. They truly did offer substantial savings. That does not relate to why I'm leaving one star. Admittedly, I'm not the best customer. I'm a single mom and sometimes struggle to make ends meet and pay not always on the due date. With that said, they have an associate (Natalie Wohlers) who called me and was helping answer some billing questions. She failed to hang up in time when leaving a voicemail and proceeded to embarrassingly talk about me to her colleagues which I captured all on recording. I was humiliated! She did call to apologize and provide an explanation, but that doesn't repair the relationship or the emotions that were felt after the shock factor. I would expect so much more from someone in a customer service role and I truly hope other clients do not receive the same disrespect even if it is behind closed doors.

I've have been with Sate Farm for years and I have never expereienced the level of customer service…read morethat I recieved today from Natalie Wholers. She listend to me, called the tow contractor and stayed online to help resolve the tow fee issue. She really went to bat for me as a long time customer. She really made me feel apprecitated and valued as a customer. Because of her care, it sealed me staying State Farm. She deserves some kind of raise or promotion! She was absolutely exceptional and professional! Melanie Nunnally