I use this Walgreens usually for the pharmacy and usually go through the drive-thru with good…read morecustomer service. The main store yesterday, was however another story. I have been in Retail Customer Service for over 20 yrs and how the employees acted was not what I call good customer service. I went in to 1st get prints for my mom's 70th birthday party. The older guy in blue pointed to a kiosk, when I asked about them making prints with an online discount, he said the sale price would come up on the screen. I muddled my way through the scanner, etc standing up trying to ask for assistance(which printing was his job anyway) and he just said 8×10 look blurry with that small of a picture used. I submitted what I thought was correct, took a picture of the screen with order number and waited the 30 mins until ready by shopping the store. I picked up items from lots of depts, with no other associate asking if I needed help. Then I approached a worker to ask if they had a certain product and standing a short distance away, she didn't even acknowledge me, she just spent more time chatting about her personal life to a co-worker down the isle. When she finally stopped talking and asked what product I was looking for they didn't have it and I went on. I rounded the corner as she made a snide remark about what I had asked for. Then my prints were wrong and the associate at register seemed put-off that she had to make them the right size. Well if you had done your job in the 1st place, I could've been out quickly and not be upset with a bad experience! I work in shipping and deal with Amazon a lot and hardly ever order from them because they are making physical stores close. But seeing the way this main store, my pharmacy store is run, it is no wonder Amazon is getting the lion share of business these days. While I was in the store, I wasn't the only one they treated like that. I hope Management sees this and tries a pivot before perhaps you may not have jobs...

I used the drive through to pick up a prescription and Rachel was a tremendous help. She was prompt…read morein assisting me, very friendly, and was able to help me save a lot on my prescription. Rachel then shared that I'm able to find future savings on their website and proceeded to write the address down on my receipt. A+++ service!!

The location/intersection is in a sketch part of town. There are always losers hanging around…read moremaking it a unsafe place to shop. Do yourself a favor and take the trip down the road to Bartells.

This store will never get another penny from me. Went in tonight to get smoking patches for my…read moreson. I was told they needed a prescription. I told the employee I can buy these from Walmart and she just shrugged and said they needed a prescription. She was just too lazy to help me. So, if you don't have insurance, don't go here because they won't help you. I did go to Walmart to buy the patches, where the pharmacist verified no prescription is needed. So Rite Aid lost my business tonight and all business in the future.

I used to really like this pharmacy, but since they switched management or something it has been…read morehorrible. Really long lines with bad customer service. Meds are always out of stock.

Absolutely horrendous experience with their pharmacist, Sovit. Never have felt so judged and talked…read moredown to as a healthcare provider. They have no compassion towards patients with substance use disorders and would not come to a compromise on anything. Do not come here. I have submitted a complaint on their website three days ago, and called the customer service line for follow up, and have heard nothing back.

Pharmacist Halle L. is a miserable non-professional. If I could rate her 0, I certainly would. She…read moreworks evenings (The day time male pharmacist is WONDERFUL!). Unfortunately I must recommend forgoing all prescriptions at this Walgreen's location for fear you may encounter Halle L. Yesterday I called 3 times to get automated updates. First one told me scripts would be ready at 11:30am. Second update was they'd be ready by 2pm. Third update said by 6:30pm. I arrived at the drive-thru at 7:30pm (30 minutes before close). The assistant told me the scripts weren't ready and to come back in 15 minutes. I drove up to the window again at 7:46pm. Assistant told me they still weren't ready and to come back again in 15 (more) minutes, which, by then, would be after close at 8pm. I told her I would just wait there, thank you. Unprofessional "pharmacist", Halle L. got on the drive-thru phone and told me no one is allowed to, "block my driveway". I replied with, "I am not blocking anyone's driveway. There is no one behind me and you close in 12 minutes. If a car pulls up behind me, I will drive around, as is standard protocol." She then told me, "I have the authority to refuse service to anyone and I will not fill your prescriptions today." Up until then I was calm and understanding - even after waiting all day and yes, being told to come back, "in 15 minutes..". I asked her if she was serious. After she affirmed, I told her she was a miserable human being. I didn't yell, rather stated the fact in a less calm tone, maintaining volume control. If you want professional and prompt customer service, do NOT go to Walgreens and I warn you, stay away from Halle L.

This review is for whoever is managing. I came in tonight for a nail file. An employee greeted me…read more This dude was older and he was sitting. Literally no customers and a very slow night. And when I made my purchase he literally apologized TO ME for sitting. Like what the actual fuck. I cannot believe that someone high up probably made him feel like he could not sit and rest and then he has to say sorry to me. That is a disgrace. Ya'll gotta take better care of your hard working employees because that is disgusting.

Disappointed. When a pharmacy is advertised as open until 7pm in a small community, and you are…read moreneeding important medicine, it's disappointing and frustrating to see someone in the drive through window quickly closing everything down with the doors locked at 6:45pm. I'm fine with reasonable policies, but this felt bad.

This Rite Aid is located in downtown Granite Falls. They have a great selection of birthday cards…read more I always go to this location for cards. They have a great pharmacy and are always helpful and knowledgeable. I have had no issues yet with our pharmacy pick ups and the service is great at the drive up window. I definitely recommend using them for pick ups.

There is a man that works at this rite aid who has been unreasonably rude EVERY TIME I see him…read more I've never seen so many empty shelves and never find what I'm looking for Many items on shelves are far past the expiration date. The most frustrating shopping experience and my promise to never go again. I'll drive the extra miles to go to Lake Stevens

The customer service reps in the store are friendly; however the pharmacy service is terrible. I…read morecan't find a review site for just the pharmacy, so I am writing my review here. I waited 10 minutes on hold today. They are very short staffed and not very polite. I don't have many options because I have Kaiser insurance and they only allow certain pharmacies. Frustrating!

It's always a pleasure to shop here. They have the best assortment of candy anywhere. Their sale…read moreprices are good deals, and they are well stocked and clean. Every staff member I have talked to is kind and helpful. I'm very glad to have Bartells here in Arlington!

ZERO STARS. Earlier…read morein the week, my husband got a notification that his medication was ready, so he went to the pharmacy to pick up his meds. Once there, he was told that his medication actually WASN'T ready and that it would take 30 minutes to fill. Annoyed, he waits. He is eventually paged to come back to the pharmacy where they inform him that they don't have his medication and don't know when they'll get more in. Cool, thanks for nothing. We take the steps to transfer his medication to Costco (which was no small feat because his medication is a controlled substance, so we had to put a call into to his prescribing doctor on New Years Eve to get the prescription transferred. ) I go today to Costco to pick it up. It's not there either. Apparently Safeway pharmacy did not "release the prescription claim" so Costco could not fill the prescription until that happened. Then I call Safeway pharmacy to request they release the claim. The pharmacy tech on the phone says "We have his meds! We're filling his prescription today. It will be ready after 4pm." Ok fine. At 5pm I go to Safeway to pickup the meds. "Sorry, we don't have them." Um WHAT? It took 3 different pharmacy employees to stare dumbly at a screen and then explain that AFTER I called Safeway, Costco called them and got them to release the claim, so now I have to go BACK to Costco to pick up the medications because the incompetent idiots at Safeway Pharmacy didn't think to call my husband to let him know that no, his meds would actually NOT be ready after 4PM, because they completed the transfer to Costco. By then, the Costco pharmacy was closed so my husband is having to go yet ANOTHER day without his medication which, by now, is a week overdue. All I can say is, thank goodness it wasn't heart medication or some other life-saving drug because if it was, my husband would be dead right now. I will NEVER use this pharmacy EVER again.

Incapable of dealing with prescriptions that run out of stock and accurately notifying customers of…read morethe status of their prescriptions. Well, they are usually quite cheap, the amount of hassle that I've had to deal with to get my prescription refilled over the last week is no longer worth the effort in any way. I am transferring all of our prescriptions to Costco and won't be going back. Wish I understood what has changed over there because it used to be a great place to get my prescriptions filled.