Prescription refills. Shots! For flu. Covid. Nice for little things cold meds etc. There's always one just around the block.

I was trying to get an urgent prescription filled here before heading back to Canada. Although they didn't have it in stock, Tim the pharmacist was so helpful and talked to the pharmacy near the border crossing who did and was able to start it while we were driving--really grateful. read more

The service is horrible. I really tried to like this place but they are beyond rude. I am referring to the pharmacy and there workers specifically. I have had the worst experience with them it was truly unbelievable. read more

I usually only leave a review for stores that I have had a good experience with but I feel this being a pharmacy I should tell you about my experience I wasn't able to get a name from the young lady I talked to but I was treated with a short temper and a not very helpful call, her customer skills were lacking and I was disappointed seeing as this is my home pharmacy. I would recommend using a different pharmacy if possible, this rite aid is just not good when it comes to dealing with customers and things of the sort. read more

Moved to the area in November and this is the closest pharmacy, but the worst! My prescriptions are never ready and there are always coverage issues with my insurance (Regen e Blue Cross). I've never had issues before at other pharmacies read more

Jimmy was amazing the customer service and caring touch he provided to my mom whom was looking for glucose supplies He was very patient and pleasant with her as I was on the phone trying to assist her Grateful for Jimmy and I hope his manager knows what a great asset he is read more

Wish I could give a Minus review. The assistant in the pharmacy is the worst I have ever seen. She said "Here's your Medicine" and turned around. Very rude, I would not suggest, if you want to be treated like a human, to go there, ever!. She doesn't need to be in any kind of customer service unless you don't want customers coming back. I had found the meds at another Pharmacy and I wish I had done them instead. Learned my lesson and will never step foot back in there again. I will shop there as the personnel for the store have been decent so far. Just never Pharmacy. Once my pain meds were prescribed at the Dr.'s office they called them over but they, I guess, decided I didn't need them till the next day. Even then I had to call to get it filled. STAY AWAY FROM PHARMACY read more

If I could give this pharmacy no stars I would. The 3 times they have shorted my medication instead of running it as the number they gave they run it for the full amount which in return makes you pay another copay . They have no communication skills whatsoever. I have never had issues with any other pharmacy so I use this one As my last resort and every time I've gone back they mess it ups the pharmacist are not patient friendly they like to tell patients that they are drug seekers when I was calling for my thyroid medication ... I work in a medical facility and this is a constant complaint . It's unfortunate that even the facility that is suppose to do one job they can't even count . read more

Horrible horrible manager (Kristi) and awful experience in the Pharmacy. I have never had to wait 15 minutes in line at drive thru pick up just to be ignored (waved at by Jamie from inside) but still no one greeted me at the drive thru let alone the other 3 cars waiting. When notifying Kristi the Manager if they day, her response was "I don't know what you want me to do. Tell an employee not to go home sick?" I said- "Wow. And apology would have been great. And maybe if you k ew pharmacy was short staffed on a Saturday, you should be helping out there!" Kristi's response was "Well it is what it is." I said "Thank you for listening." I think I'll be taking my prescriptions elsewhere based on how long Pharmacy took AND this bad attitude manager. Be prepared to wait.. read more

Worse customer service. I had a prescription to be filled for eyedrops for cataract surgery they got the prescription two days before my surgery which noted that there was substitutions available instead they said that the one that they didn't have in stock was gonna cost me $300 because my insurance didn't cover it but the prescription said it allowed substitutions which they didn't even bother to look at (they told me the electronic one sometimes was too small of a print to read) nobody apparently knows how to make a page bigger so they sent the same $300 prescription down to Bartells way at the other end of Marysville and STILL ignoring the substitutions that would've been covered by my insurance. They day of my surgery I had to make numerous phone calls and the to ask Bartells for one of the substitutions covered by my insurance. Here's the kicker, earlier that day I call Aetna and they told me the substitutions and then I called and asked the pharmacist if the 116th store had these in stock. THEY DID but absolutely refused to fill when the surgical nurse called them. She was told I had to got Bartells. They often do not answer the phone or put you on hold and forget about you. I was told because they are doing covid testing (thru the drive thru, takes about 5 minutes) they are running 4 days behind. WHAT? If they are out of stock on anything, they do not tell you. I have been going here for 10 years but think this is straw that breaks the proverbial camels back. Can I just say Walgreens hello read more

I am sick and tired of this pharmacy. They lack customer service ! The staff are inconsistent in their messaging and support and are not focused on patients in anyway. I'm tired of every month having to negotiate getting my medications filled which is done the same time of the month, every month. I should not have to negotiate getting my medications filled, reminding them to fill my medications and using the right insurance abs discount card. I would strongly recommend that no one use this pharmacy. As a healthcare leader I have never seen this level of poor customer patient centric support. Stay away from this pharmacy. read more

I love this Rite Aid. I can find whatever I need quickly and the staff makes Marysville feel a little bit more genuine and that small town feel. Shout out to Jolene who has always been like a friend when we go in. I never go to another drug store and if I can get it at Rite Aid, I do. read more

I love this place the most around Chirstmas time! They've got some cute stocking nick nack stuffers. This is my store when it comes to purchasing any meds too like allergy and when we're sick with the cold or come what may. The people here are super nice and want to help you with whatever you are looking for. I came in one time and noticed that there was a good deal on something and when the lady rung it up it was 50% more. I brought her over to the tag above the item and at that time noticed that it was already past the discount date. I was able to get it at that rate as it was posted which was nice because some places have not done that for me. As far as the pharmacy goes, they have a 15 minute fill time or you get something which I think is awesome! Cuz why would you want to wait longer? So if your looking for a place new place to get some cold meds this is your place! read more

They are often out of medications, under staffed, and slow. I doesn't matter if it's a busy or slow time of they day. At least the staff is friendly. read more

It would be nice for my prescription to actually be filled when I come to pick it up. I have called ahead of time three times now and it is never ready. So I end up waiting in line for 30 to 45 minutes just for my prescription to not be filled yet. And then I have to come all the way back and stand in line again and wait for it. Extremely frustrated with this place as a pharmacy. read more

This pharmacy has gone ABOVE AND BEYOND the call of duty when helping me with my prescriptions. Not to mention the customer service all the gals back there are sooo nice. I cant say enough about them. read more

I understand that when I got to the pharmacy it was quite busy however, after waiting an hour for my prescription which was called in an hour prior they finally decided to tell me they don't have it in stock.. and it would be in the following week. Just putting it out there that when I first walked in it would have been nice to hear that it was not in stock instead of making me wait an hour for that information. Also after saying this to the counter girl she cut me off and said have a nice day.. ya thanks. sorry about your terrible customer service skills. read more