I love hardware stores. I love Rittenhouse Hardware store. This little neighborhood store is packed to the rafters with all sorts of useful things. Previously, I had searched the city for a sturdy step stool at a decent price (including places like KMart) and ended up back in my own 'hood: Not only was it sturdy, it was a good price AND it had a safety release button - none of the other stores could say that. My recent trip was for a few odds and ends - including ice cube trays and a small bucket - and they had everything I needed and I spent only $8 for a (new) bucket full of stuff. The staff here is also great. As an earlier reviewer mentioned, they're very friendly and helpful without hovering. I have to confess, though, that my favorite thing about the place is the overall atmosphere -- the combination of the old and new. At it's heart, it's an old-school hardware store, with the old wood floors and all, but it also has an urban edge in the shape of a couple of heavily tattooed staffers who are friendly, helpful and know their merchandise. I love it ... oh, and I've also gotten a decent cheesesteak recommendation from them. read more

Knowledgeable, friendly, helpful, and a great location. Seeing how Lowes and Home Depot employee's are about as helpful as a soup fork, an old school hardware store like this is a sigh of relief. read more

This store is a million times better than Lee's hardware up the street! Lee's ran out of the paint I was using to paint a wall that was halfway done, so I went over to Rittenhouse, and the super nice worker matched my color exactly even though it was a different brand of paint. He was so nice and helpful and really helped me out in a tight situation. I will now be a regular at this wonderful store. read more

I went here looking for a drill because my new place has plaster walls and it has been hard to put nails/screws in it. After asking about drills, the guy there asked me what I was doing and showed me a picture hanger that I could use instead of the drill. I ended up spending ~$4 when I had already committed to buying a $40 drill. That shows how awesome the experience was -- that the guy actually took a ~$35 loss because it was the right thing to do. It turned out that the picture hanger is perfect. read more

Shop local businesses! Love these guys! They got what you need at good prices. Friendly service. The are in walking distance to me and are reasonable in key making. Quick service--always friendly! Always better than walking miles of aisle in a big box store. Walk in, get it and you are out of there!! Support your local merchants!!! read more

Easily the friendliest hardware store in Philly, they were super helpful, well-stocked in a convenient location. The only place I'll go from now on! read more

I love this store. There's a dog the size of a bear, and a staff that's helpful and friendly without ever hovering. It's also remarkably well stocked for what looks like, on the outside, a small store. And the staff will go out of their way to accommodate your needs; when I wanted a dozen half-pint canning jars and could only find six, they let me pay for the dozen and said that I could pick up the other six in two days. I was convinced they wouldn't remember who I was, but sure enough, as soon as I got to the cash register on Friday, I had barely begun to describe my situation when the guy working the cash register (not the same guy as the one I'd spoken to a few days earlier) said 'yup' and pulled down the reminder about the jars that had been tacked above the register. Seriously, I can't find service this personable or kind anywhere else. read more

Right around the corner and they have everything. Staff is very helpful and courteous. Highly recommend.

This place is awesome! Very helpful and pleasant staff. Next time I need anything I'll be back here in a heartbeat.

This is a perfect of how a neighborhood hardware store should be run. The staff is very friendly and helpful and they will give you quick and easy tips on how to fix things. I will gladly pay more here then walk around lost and confused in one of those big box stores. A true gem in Center City. read more

They carry a lot of stuff . Seems pretty organized. Staff seems knowledgable. Nice and clean.

I'm a contractor and had an appointment around the corner. I realized I forgot my tape measure, found this place on yelp and popped in. They helped me out very quickly and I made it to my appointment on time. Very friendly staff as well! read more

It was nice to be reminded that sometimes it really is worth it to make a trip to the local hardware store where the staff is both friendly and knowledgeable. read more

The Best! I have been using this place for years and have never been disappointed. The always friendly staff is eager to help you find what you are looking for and instructions. And if they do not carry what you are looking for, they have no problem recommending a place where you can find it. We are lucky to have them read more

Friendly neighborhood hardware store. Not the kind of giant selection you find at a Home Depot, but they've got something for nearly everything and are happy to help you find it. read more

Love this hardware store!! They have everything we needed to get our daughter settled into her new apartment. We Shopped there every day and every employee was friendly and helpful with all our needs!! read more

Super friendly, knowledgeable, and attentive staff. They cram an amazing quantity of stuff in this local hardware store. They always have what I need for even more serious home improvement projects. Plus they love dogs so I can by on a weekend afternoon walk! read more

I wandered into this place about 3 days after I moved to Philly, and I was happy to find the guys who work there are about as friendly and patient as can be. I'm generally embarrassed in hardware stores because I have no idea what I'm talking about, but over the past few months, the employees there have talked me through everything from changing light fixtures to catching--and killing--mice and roaches. And I kind of love how they'll just pull vacuum cleaner bags from the rafters or whatever. Places like this make me feel like I live in a real neighborhood. When my dad came to visit (ie, fix up my apartment), he was able to get what he needed, both in terms of materials and higher-level advice. Definitely beats driving to a big box store and then circling around Fitler Square looking for parking. read more

I went in to get copies of my keys on a Sunday and received quick and friendly service. Each key was under $2, which is less than other small shops in the city. read more

The absolute coolest bunch of guys and so helpful! I go out of my way to visit them rather than other stores. Love the cute dog too!

This place is great and so are the people who work there! I was able to get everything I needed and really appreciated the advice on what to get! read more

The best of the best. Had my spare house key for 20 years in case I got locked out, accepts packages for folks on the block, and they have the coolest dogs hangin out there. Can't say a bad thing about these guys! read more

Please support this small neighborhood shop. Everything you need and plenty of personal assistance. So helpful! Big box hardware stores make me totally crazy and you have to buy a bag of everything even if you just need one. read more

Very nice staff, who are eager to help you find whatever you are looking for. They get 4 stars and not 5 because they are a little pricey - but I guess that is to be expected from a small store in the city. They do stock pretty much whatever you need and I have gone there often and will go back again. read more

I was in a tight spot and needed to do some quick repairs. This joint had super friendly staff that helped me come up with the solution I needed. read more

I just had some keys copied here and didn't have any cash so I handed him my credit card. He said that he would prefer if the total was more than $5 to use the card and I said I didn't have anything else to purchase, but it was almost $5. ($3.89) He handed me back my card and said he refused to ring it through b/c it costs them too much money and I ONLY bought 2 keys. I told him I didn't realize there was a minimum purchase amount. I told him it was illegal to deny me a credit card transaction, it was my only way to pay and he had already made the keys for me so he would be losing more that way. He proceeded to tell me off to the point at which I told him to get the manager. The gentleman behind me even told the guy it was disrespectful and rude the way he was conducting business and what he was doing was wrong. The manager told him to ring the transaction through using the card. He did, I signed the reciept. And he mumbled something very nasty to me under his breath which both I and the customer behind me heard. It is not something I would say here, but trust me, VERY rude and nasty!!!!!! Do not go here unless you want to be treated like dirt!!!! read more

Great care for the customers! Good chatter to help break the monotony of the day.

Been in 3-4 times, same attitude from different sales clerks, too rushed to be helpful, even if no one else is in the store. Won't go back.

Hands down my favorite STORE in the entire city. Not just favorite hardware store, but just favorite store. I love stopping in here when I need anything for around my apartment. These guys won't only just help you get what you need, but they will tell you how to do whatever it is you are doing if you are unsure. If you have no idea what you need to do something - just stop in and tell them what you are trying to do and they will hook you up. Super friendly and resourceful staff. I love this place! read more

Always friendly and helpful and carry a huge selection for a small shop. Great location.

I haphazardly lost a set of hex screws -- the ones you need Allen keys to turn in -- for a desk during a recent move to Philadelphia, and my old roommate couldn't find it. What to do? I stopped by this place and Jesse was friendly and helpful in assisting me in finding the exact screws I needed (I wrote to the manufacturer to ask what they were; couldn't get replacement parts because I'd purchased the desk a long time ago). 8 hex screws for $2 - it doesn't get much better than that! So far, my desk is functioning just fine (will update this review if otherwise). I'm a happy camper! read more

My local hardware store. The service is so good that I never want to go to Home Depot again as long as I live.

I came in to get a copy of a mail key and Mike wasn't sure if we could make a copy of that specific key due to its shape. He tried the best he could and he gave me the key for free, since he wasn't sure if it would work. It did indeed work and I am extremely grateful for his honesty and his great customer service! read more

This little shop on the corner has everything you need to survive in the big city! Just moved into town two months ago and have made several trips to enable me to secure new tall bookshelves to wall and take care of several other issues. read more

These guys are incredibly helpful, knowledgeable of their trade, and the products are extremely reasonably priced for center city. I recently had a plumbing emergency and this is the first store I went to. They set me up with all the tools I needed, explained to me how to use everything, and even referred me to two trusted plumbers (I had called at least seven "24-hour" plumbers I found online, and the Rittenhouse Hardware store's referrals were literally the only ones that replied). Definitely would recommend read more

Amazing hardware store. They manage to have everything you could want and understand every possible DIY project you're doing. I can't count the number of times I've hopped on my bike mid-DIY project and come out of here quickly with EXACTLY what I needed, but even more often, with a recommendation that was better/cheaper than what I thought I needed. They're not even expensive- I was cost comparing yesterday between here and Home Depot and stayed put with Rittenhouse Hardware. They are just so helpful, friendly, and kind. I also know they are very considerate neighbors to the local residents. You never hear anyone gush about big box stores like you hear people gush about this hardware store. Legends. read more

I was putting together some furniture for my new apartment on my only day off and I just couldn't keep using my tiny manual screwdriver anymore. So, I took a walk through my neighborhood and I came across Rittenhouse Hardware. The store was a little busy and it looked like they were restocking but as soon as I walked in one of the employees asked if he could help me find something. I got the cordless drill I wanted, was offered parts I needed, and was out the door in no time flat. Super friendly service and very helpful. Glad I found this place! I'll be needing gardening pots soon... read more

I use Rittenhouse Hardware every weekend. They are probably the best hardware store to which I've ever been. The staff is knowledgeable, extremely helpful, knows what they're talking about and always there to help with a project. Sure Home Depot is a little cheaper, but then figure in the gas, time, and the fact that the folks at Home Depot rarely know a pipe from a light bulb and the choice is clear: Rittenhouse Hardware all the way. read more

Amazing service, and honest opinions. They quickly helped me with my many problems and questions. I recently walked over there after going to the other hardware store, which was a horrible experience, and the person at Rittenhouse Hardware was so helpful. I will definitely be going back there in the future. Amazing how great service you can receive in the city. read more

Living in the city one is often forced to drive to a huge chain home improvement store. I managed to lose a bolt on my bike somewhere along my travels. I googled to see if I could find something local to my job that would have the appropriate part. I came across this gem. The guys at the counter were SUPER nice and helpful! The one who helped me just said bring the bike in and he litterally did all the work in finding the right bolt and washer in the store. It really reminded me of an old small town hardware store from my childhood. I was in and out in 5 minutes tops! What great service. I will definitely be back!! read more