1. Ritter Real Estate Services

    1. Ritter Real Estate Services

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    Smyrna, TN

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    Ritter Real Estate Services

    5.0 (3 reviews)
    Open 9:00 am - 4:00 pm

    Services - Ritter Real Estate Services

    Buyer's agent

    Listing agent

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    5 years ago

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    Sterling at Stonecrest - The Sterling at Stonecrest

    Sterling at Stonecrest

    (5 reviews)

    This is crazy!!! I was a tenant at this property for 8…read moreyears and maintained a flawless record--rent was always paid on time, and I had zero complaints. Unfortunately, my loyalty and reliability were met with ongoing negligence and a complete lack of accountability from management. The most serious issue is the blatant disregard for resident safety. Building doors were routinely left unlocked 24/7, effectively allowing unrestricted public access. This created an environment where theft was not only possible but frequent. I personally experienced multiple package thefts and had to file police reports after my computer monitors were stolen twice. These incidents were reported repeatedly, yet management failed to take any meaningful or lasting action. Empty assurances were given, but nothing was ever resolved. Equally unacceptable is how management handled my move-out. I provided more than sufficient notice--informing staff a full year in advance that I would not be renewing my lease. Despite this, I was hit with an unexplained $5,000 charge after vacating the unit. To date, no one--neither on-site staff nor corporate management--has been able or willing to provide a clear, itemized explanation or resolve the issue. After nearly a decade of being a responsible tenant, this level of disregard is both unprofessional and unacceptable. The lack of security, failure to address repeated criminal activity, and complete breakdown in communication demonstrate a pattern of mismanagement. DO NOT MOVE HERE!!!

    Sterling has been the best experience I've had. The experience has been courteous informative and…read morestaff is very knowledgeable. From the moment I made my appointment to coming to tour the property. I was looking for community and trust worthy staff. Thank you Izzy and Dustin for the wonderful experience.

    Sam Graham

    Sam Graham

    (3 reviews)

    Edgefield

    I cannot say enough amazing things about Sam!…read more As first-time home buyers, my husband and I came into this process both nervous and unsure of what to expect. From the moment we met with Sam, he gave us an extremely thorough run down of what this process would entail and what to expect during each phase of the home-buying process. Sam takes the time to really listen to your ideas, wants, and needs while also providing extremely valuable input. When viewing homes, Sam really helped us try to envision them as if they were our own. He would ask us "So what would the set-up look like in this room?" etc. He would also point out different details regarding repairs/ work that would need to be done to the home based on his experience. This was very helpful as most of these details are things we would likely have never noticed. When we were ready to submit an offer, Sam walked us through each step and gave us helpful tools to make our offer stand out. Sam is quick to respond and was always there to reassure us or answer our questions. He has the biggest heart; you can tell that he truly cares for his clients. We will absolutely be recommending Sam to anyone who is trying to purchase/sell a home. We couldn't have asked for a better experience, and we have Sam to thank for that! I would also like to say that Sam's assistant Robyn is equally as amazing and also played a huge role in making this such a smooth and enjoyable process. She is so kind and was also always there to answer our questions. She is a huge reason as to why we were able to have a stress-free experience. With the amazing help of both Sam & Robyn, my husband and I purchased our very first home last week. We will always be so thankful that they got to play a role in one of our biggest accomplishments.

    Sam is simply the best!…read more I have been fortunate enough to get to know Sam prior to even looking into purchasing a home. He has always been extremely kind, friendly, and overall just a great human. When it came time for my wife and I to look into purchasing our first home, Sam was the obvious choice. Sam's knowledge, experience, and honesty is what I think sets him apart from the rest. He was quick to respond to any questions we had, provided us all the tools and resources to help us find the right place, and genuinely cared about us finding a home that we loved. There were several times that he went above and beyond to make things work especially when it came to working around our toddlers schedule. Also my daughter absolutely loves Sam and always asks about him, which surprised me because she is extremely shy. He also has amazing connections and set us up with a fantastic lender and title company which made for the most comfortable and fun buying process. I can't recommend him enough!!!

    Ritter Real Estate Services - realestatesvcs - Updated September 2026

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