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    Rival Barber Lounge

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    Response time

    10 hours

    Response rate

    100%

    Services - Rival Barber Lounge

    Haircut

    Beard trim only

    Hair styling

    3 More Services

    Haircut and beard trim

    Haircut and shave

    Shave only

    Rival Barber Lounge Photos

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    Recommended Reviews - Rival Barber Lounge

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    1 year ago

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    1 year ago

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    Aaron T.

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    Ask the Community - Rival Barber Lounge

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    The Gentlemen's Cave Luxury Barber Lounge

    The Gentlemen's Cave Luxury Barber Lounge

    3.3
    (10 reviews)
    2.1 mi
    Luxury
    Certified professionals

    I needed place that caters to women.It seemed like a salon for men. But I appreciate their response…read moreto me.

    A few things: You said I booked a $25 beard trim. What I actually booked was a $32 (obviously,…read morebefore the reversal). I can show you the receipt. You said I was 11 minutes late. 11 minutes. Most dentists, doctors' offices, and social services offices provide a grace period of 15 minutes. That's a reasonable accommodation for traffic conditions. Even still, being 11 minutes late has nothing to do with me not having an empty chair when I got there. I could understand if it was 20 minutes. I arrived early to my 1st and 2nd appointments; and, the 1st appointment was good , which is why I booked the 2nd. I still waited 30-40 minutes before the second appointment began. On my 3rd appointment, I waited 10 minutes until the receptionist was off the phone just to be checked in and told that another barber would be completing my service. I said OK and was told he was finishing up. I waited another 10 minutes (while I read the reviews of the lounge) before I walked out. If we are talking about punctuality, I'll give you the 11 minutes, and you still owe me some time. I guess all those other people in the reviews complaining about your double-booking were 11 minutes late as well. You already stated in your own words, "To feel slighted is absolutely understandable and I will personally own that." There is nothing more to say after that. To accuse me of being condescending when all I am doing is telling my side tells me two things. #1, you don't know what condescending means. And #2, you don't know what accountability means. Lastly, I have never seen or spoken with a Lozell S. I spoke with a woman that day. I did not get her name. I was never asked, nor was I ever offered an opportunity to speak with the owner. If I had, I would have taken that opportunity. I am a reasonable person. I asked her if I could receive 50% back. She said no refunds. I said OK. She never mentioned a refund at all. I took it like a life lesson, and I left peacefully. I did not know I had been given a refund until after I left my initial review. Even then, I only asked for 50% back. If anyone says anything different, it is a lie. I did receive the deposit back, and it is appreciated. To anyone reading this: Read my comment carefully. Then read the response from the owner. Then ask yourself if you really want to take the chance of having to deal with this. A professional owner would have stopped at "To feel slighted is absolutely understandable, and I will personally own that." Instead, this owner would rather call the customer a liar in a Yelp review. Read the other reviews and ask yourself if you think I'm lying. This has been wild.

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    The Gentlemen's Cave Luxury Barber Lounge
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    Rival Barber Lounge - menshair - Updated June 2026

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