Unfortunately had to call Prell Pool come to locate a leak last year. After acid washing the pool…read moreto look brand new. They Wasted hours taking the filter apart and testing the lines. After I told them it's already been done several times. Can't remember how long they were there but could not locate the leak. Had to let pool go green again. This year was able to get American Leak detection, and they found it in less than an hour. Wait for the best!!!

I have been using Prell Pool for over a year now and they do a great job. They are good at…read morecommunicating and very nice and my pool always looks great.

Hire them for your pool needs, you won't regret it!!!…read more I've been using August Pool and Spa to service my pool for the last 3 years and they have been wonderful to work with. The owner, Matt is incredibly helpful and accommodating! I had NO IDEA how to maintain a pool when I bought my home. I called Matt on a whim, because another company was trying to charge me an arm and a leg for a simple fix. Matt broke everything down for me, explained exactly what to do and how to save money. He is always trying to come up with a cost-effective option for me when it comes to repairs. His team always shows up when they say they will and do great work! They have even spent time educating me on my pool and equipment! I would not have gotten through the summers without August Pool and Spa. They just completed my entire pool renovation (new plaster, coping and tile) and did an outstanding job. They got it done in less than two weeks, just in time for my birthday party :) Matt, you and your team are amazing and I'm so happy I have you guys in my corner!

Used them for three years, really only respond to your house if it means extra money in their…read morepocket. They were supposed to open our pool, they pushed it off, showed up, saw it looked like too much work and left. There are other companies that are better and more responsive to their customer needs.

I have a a number of pool services over the last 30 years and I have to say that Cascade Pools has…read morebeen the best of all. Not only have I used them for opening and closing, I have had them completely rearrange my plumbing, clean up my electrical system and change over my separate pool and spa systems to a single system. I also used them to replace my old heater. Dominic is a true professional. I am truly glad I found them.

Cascade deserves no stars. I used this company for 4-5 years without issue and paid them thousands…read moreof dollars to open/close my pool, replace my pump, replace my salt cell and other repairs. This year there were a few issues I was dealing with from the start of the season. The new salt cell was not working and they had been promising me to repair it/ replace it. They stopped returning my calls and responding to my texts. It finally got resolved after about a month of follow up. Due to this I decided not to use them for my pool closing. The owner agreed to refund my prepaid closing cost in full. It has been 3 weeks and he has not sent me the check he promised, nor responded to my emails or returned my VMs. Apparently, when you are purchasing services or parts, Cascade is fine. When a problem arises, you can expect the poorest customer service imaginable. This has been very disappointing and I'm still hoping the owner will do the right thing and give me my refund.

Enlisted this company for their valet pool service, as they were already servicing the pool in a…read morenew house that we bought. I didn't know anything about pools and wasn't living in the house and so was relying on their services. But this company proved to be unreliable, unresponsive, and low quality in terms of service and manager team. There's too much to say so I'll try to summarize - 1) will almost never call you back. left 5-6 messages for the valet service, and only called back once over the 6 weeks or so. same for the general line, and no one ever called back from there. the only way i managed to get through to anyone was calling repeatedly. Maybe once Tristan (?) called back with more info like he said he was going to. Generally unresponsive. 2) valet team unable to recognize that pool is no longer clear and should probably be shocked. i told the teams over and over again that i am new to pools and need their help and tried to learn from them what i could. i tried to be there for every service, and i even tipped them at times bc they were always patient and tolerant of my questions. but in retrospect the pool was becoming cloudier and they did nothing about it and kept telling me it was good to go. 3) the valet team lead doesn't know what she is doing - i sent her a picture with algae on the walls (uploaded separately) the day after the team serviced the pool and she told me it was from heavy use or dirt blowing in. none of which makes sense as i explained to her that dirt doesn't accumulate on walls and we don't live in the house and use the pool much. she doesn't have enough knowledge to process that, or to know what algae looks like. 4) the pool turned green after this despite two visits within days of each other, and she said it was my fault, and that their only job is to keep a pool clear, which also they did not do. i scheduled a service call to address the green pool, and she decides to deliberately screw us over and fire us as clients the day before they are meant to arrive because i complained about the quality of their service and inability to know what algae on the walls looks like. 5) there's a host of other things that went on including low water levels and a possible leak (which their valet service failed to understand). their inability to actually figure out the leak despite sending out a team (fixed by a different company i found), shutting off my pump and not telling me, servicing the pool multiple times in a week and still having an algae problem immediately following their service day. - During this process I even emailed her saying, this would be a lot easier if we could just talk on the phone, and still no phone call. Turns out she is one of the owners of the company and even the valet teams were face palm-ing at how bad she is at her job. - they are so unorganized that even after she fired us as clients, the valet team still came out to service the pool on their usual day. - if you read some of their responses to poor reviews you can see how unprofessional they are. - the only consolation is that they refunded me for the "leak detection", which was a failure, using an air pump that kept a poor seal. I asked for the last several service visits to be refunded since they were clearly ineffective. that one service they refunded was just a small percentage of the time and money i wasted on this company. Since you can't argue with people who don't care that they don't know what they are doing, I left it at that. I would stay far away from this company. In the google review you can see the obvious lack of knowledge in the pictures.

Great place to come get your water tested. The owners were very friendly as well! Highly recommend!read more

Always reliable and does great work! We have been using J-Pro for 20 years. They have done major…read morepool renovations, replaced our pool filtration and heating system and performed opening and closing of our pool. Highly recommend.

Called J-Pro for a quote on our pool renovation. They said they would come out to look at our pool…read more They did not show up for 3 weeks and they showed up without giving us any notice. They examined our pool but then never gave us a quote or called us about it! Needless to say we gave our business to someone else.

To me, trust is tied with pricing for the most important factor when it comes to service providers…read more Our experience with Hasbrouck began with a recommendation from a neighbor - and, a great recommendation at that! It didn't take long for my wife & I to know that we were in good hands with the Hasbrouck crew. They take the time to explain the details and are very consultative - the options are laid out, and it is never a sales pitch. Just an honest straightforward service provider. Our experience with Hasbrouck was beyond positive and I would recommend them to anyone for pool & spa services.

Beware. Beware Beware. They do not stand by their work or the products they sell. The day after…read morefilling our brand new pool the walls came out of the bottom track. They refused to fix it and blamed it on our yard. they came out 3 times once denting the wall then told us to just throw rocks around it. We now have to pay a new contractor to take the take it down and rebuild it correctly. Very confrontational when you question them. But nice when they take your hard earned money. I have attached photos this happened on all sides of the pool

After incurring damage to r pool due to a windstorm, we needed to find someone to help us replace…read morethe liner. No one wanted to work on the brand of pool we own including the person the pool manufacturer suggests who said he would and ghosted us. Thank goodness I was given Dave's name thru a Facebook sight. Within a few hours of me contacting him, he returned my call and was very willing to help. He completed the job within a few weeks, was there when he said he would b and he and his staff were extremely helpful and courteous thruout the entire project. Dave cares about his customers and the quality of his work and it shows. Great service, great product! I highly recommend Daves company Above Water Pools in Levittown and I wouldn't hesitate to call him again for any of r pool needs. Can't wait to use r pool next year! Thank u!

Immediate availability for consult and quote. Endless samples to choose from. Fair quote.read more

Superior service. I called on Wednesday for tile repair for my in-ground pool and they got it done…read moreon Friday. I highly recommend Adam and his team