I have relied on Steve and his team for more than 30 years. He, and they, have been unfailingly…read moreprofessional and effective through all of that time. Steve also has become and continues to be a true friend. He is smart, knowledgeable, wise, and above all, an honorable man.

I have had insurance before but I believe Farmers has been the only company who has made me feel…read morecomfortable and not feel pushed into any decisions. Edwin Lopez is very understanding and always takes the time to explain every detail when it comes to making any decisions. Edwin's attention to my needs as well as my concerns always make me feel I can trust him. If you are in the the area, I highly recomend you make an appointment to sit down and talk with Edwin Lopez to see how Farmers can better serve you. Thank you for all your help Edwin Lopez!!

Marie is excellent. She has been so helpful, nice, and made things easy for us. I had a fender…read morebender about a year ago when some lady hit me. The lady tried to blame it on me that I was texting... nice try! I'm 18 so she thought she could get away with that. I explained what had happened to Marie and she didn't doubt me for a second and said my story made more sense. I've heard people complain about their insurance, but I never have (hopefully won't have to). She really knows what she's doing and does her job properly. Allstate is a reliable company and I'm very happy my family has it.

Marie and her staff are incredibly knowledgeable and friendly. Whether I have a basic question…read moreabout one of my policies (auto, life, home), want to make sure all of my assets are properly protected, or need help with my personal financial planning, Marie and her staff always provide exceptional service as they support my needs. I am always amazed by their level of personalized support, as well as their level of expertise. I highly recommend Marie and her staff for all of your insurance and financial planning needs.

The agent is super knowledgeable and cares both about price and coverage. She told me in-depth…read morefeatures and details about how the premium amount is calculated. I didn't know how a few more dollars a month provides so much more coverage. For example, I got in an accident a couple months ago, and since I purchased accident-forgiveness for a few more dollars a month, my premium didn't go up, even at renewal. This saved me a bundle! SW Insurance can issue policies by multiple insurance producers and with their price-comparison tools, major insurance providers like Progressive, Alfa, Grange, State Auto, and Liberty Mutual are competing to have me as their customer. This is how I know I'm getting the best price without compromising adequate coverage. I wholeheartedly recommend this agency, they are for the customer. Lastly, they're availability is second to none. In my fast-paced busy lifestyle I don't have time to be on hold, or make a call, that's why I'm grateful for SW Insurance's TEXT FOR SERVICE. Customer's can text questions and receive a response without wasting anyone's time due to a busy office like other agencies.

To AAA and especially the AAA Herndon, VA branch office:…read more I am lodging a complaint regarding the egregious lack of professionalism, unreliable operating hours, and poor customer service I experienced at your Herndon, VA branch office. My objective was to obtain an International Driving Permit during posted business hours, a standard service that is readily available to walk-in clients. Unfortunately, my multiple attempts to complete this transaction resulted in a significant waste of time due to staff absenteeism and a total disregard for professionalism. The sequence of events was as follows: I called the branch beforehand and verified they were open until 5:00 PM. However, when I arrived at noon, the door was locked with a sign stating staff would return at 3:30 PM. This resulted in two hours of wasted travel and wait time. The following day, I left a voicemail to confirm staff availability before making another trip. I received no response. I called again a day later and left a second voicemail, which also went ignored. Two days later, my subsequent phone call again went entirely unanswered. Frustrated by the lack of response, I contacted your Gaithersburg office. A helpful representative there contacted the agent at Herndon and was assured they would be open after 3:30 PM. Based on this confirmation, I drove 50 minutes to the office. Upon arrival, the office was locked once again, displaying the same sign stating staff would return at 3:30 PM. Phone calls to the office went unanswered, and when I contacted the Gaithersburg branch, they were also unable to reach anyone at this location. This second trip resulted in an additional 2.5 hours of wasted time. The complete and utter disregard for common courtesy and respect, reflects very poorly on AAA. This level of unreliability and lack professionalism is entirely unacceptable. Though I suspect this will fall on deaf ears, I hope this will provide a preview of who you are dealing with at this office.

They are the best. They helped me find the cheapest price possible every year and they are very…read moreefficient and respond very quickly to help you with any questions you may have.

Maurice excellence in my deal , sales & customer service, He is always being great, Thank you.read more

This is an update on my earlier review, I had no idea how bad it would get. Yesterday, we received…read morenew hospital bills which jumped out out of pocket to over $20,000. We will need to schedule a meeting with the hospital to try and arrange some sort of adjustment with the bills. Unbelievable bait and switch done by the agent, Jana Alwan.

She was very thorough and personable. Even though I asked a lot of questions and expressed a lot…read moreof concerns, she was patient, clear and reassuring. I felt much more confident about finalizing things with her guidance.

Rhea and her team are just the absolute best!…read more Rhea has been there every step of the way as an agent, which I will elaborate on below, but it wasn't until recently with the Covid crisis among us that she stepped up into a non-agent role and offered to donate to the non-profit I work for. Rhea's office not only donated to help homeless families and victims of domestic violence, she raised awareness and got neighboring offices to do the same. To say she went above and beyond as a State Farm agent, local business owner, and community member is an understatement. For her role as my agent, I could never go back to having another! She has taken care of everything and with her great rates and dependability I have all of my insurance needs now taken care of by her. When I moved here from California I had several companies handling my insurance needs and most of them were making things impossible for me to switch over to a new state! In talking with some people who had been in the area for a while I received a recommendation to call Rhea at State Farm in TYSONS. She personally helped me get everything switched over and in writing in no time! Since then-I've needed to call on her several times and she is there with all the answers! Her team in the office are also great and if I call someone always answers ready to help! (Shout out to Bill, Natalie, and Liza etc) Again- I just couldn't go back to having another agent or going to any other office!

Rhea Baker and her staff are wonderful- knowledgeable, professional and responsive. I always…read morereceive first class service from their office!

If you need help setting up new insurance, or deciding whether to switch insurance providers I…read morehighly recommend contacting Hughes & Abarca insurance. I worked with Trish Hughes and she was incredibly helpful when I had put in an offer on a condo (2 times). She helped compare rates between my current insurance and an alternate company in a way that was very easy to understand and very thorough. She is also a delight to talk to on the phone. She even commiserated with me when the first condo fell through. I would especially recommend her to first time home buyers like me.

Hughes & Abarca is a top-notch agency with outstanding customer service. It is very rare these days…read moreto find an insurance agency with agents who really care about their clients. Yessica is an exceptional agent who takes her time and educates her clients to help them decide on the policy that best fits their needs. Would highly recommend this agency.