As stated in a previous review the owner of Wilkes is scary! He has no qualms about being rude to…read morecustomers if he feels in the right! They do good work-the plumbers that work for him are nice- he is not! I would steer clear and hire another company that's more professional because if the owner shows up on your job and there is a discrepancy- heaven help you- short fuse!

I had Wilkes come out in via my home warranty service to take a look at my Jacuzzi tub that was…read morerandomly turning on by itself. They came when my parents were there and left without a comment and so I assumed it was fixed. After a week it came back on again and I had to follow up with Wilkes where they said they had to come back out since they couldn't get to it directly and had to go through the basement ceiling. They came back out again, charged me more money for the 2nd trip, and said it was fixed. Side note, they had to call a third party Jacuzzi service for advice on how to fix it. A few months later the same problem started again and I called them to see if they would come out and fix it but to my surprise said that because it has been over 60 days, that I'd have to either make another claim with the home warranty service or hire them direct at $60 per trip + $110 per hour. They do not do a quality job to start or on the 2nd time around nor do they warranty their work more than 60 days so I would definitely not recommend this company.

Have used this company many times, but NEVER again…read more They literally charged us $465 to unplug a drain. This was about an hour's worth of work, not counting the time they spent going back to their service center because they didn't bring the necessary equipment. Avoid unless you want to get ripped off.

Scott did an excellent job installing my new A/C. I also had Horsch & Miller install a new hot…read morewater heater in my home and again another excellent job. They are do a very through job and are reasonably priced. I would highly recommend them!

We called for service on our broken water heater. The technician arrived in the appropriate amount…read moreof time and said it would cost $35 for the service call. He spent 10 minutes diagnosing the problem and with his recommendation decided to purchase a new water heater from a different company. All of a sudden we had a bill for $140 because he did not tell us that there is an additional $100/ hour labor charge. Needless to say, we were unimpressed.

Tom responded quickly to our call regarding a pressure tank issue…read more Immediately diagnosed the issue and replaced the tank. Excellent service, professional, answered all of our questions. Will definitely use for any future plumbing issues. Highly recommend.

These guys are pros! The pump went out on our rental property and was replaced and operating in…read moreunder 5 hours! Colin and his crew are knowledgable and highly experienced on what to do!

I live in Lannon WI, in the greater Milwaukee area. I was assigned Wilkes Plumbing thru my HSA Home…read moreWarranty. We had a leak in a valve behind a pedestal sink in the bathroom that was leaking thru the floor and into the basement. The plumber assigned, "TIM" was great, professional and quickly had the problem fixed. He even replaced the faulty valves with an upgraded value and not the "builder grade" that was there. While I was with him in the utility room, where he had turned off the water supply to the house... I noticed the top of my hot water heater had standing water and asked him what was going on. He explained that it was part of my NTI boiler system (in floor heating) which uses a special type of dual stage water heater and that there was a clog in my system that was venting water out the top (not good). This called for a specialized tech for the NTI, not a regular plumber. I called HSA Home Warranty and they again assigned Wilkes Plumbing to the job as they had an NTI tech on staff. ROB came out and explained what was happening and that he would fix my issue. He replaced the broken part, fixed a small leak in an adjoining pipe and reviewed my system with me. He also showed me that a particular part of the system was not turned on... and made sure my whole NTI was working correctly and had proper settings. When done, he wiped everything down and left it better then when he arrived. I would greatly recommend WILKES Plumbing.

I cannot give this company ANY stars!!! They are the worst…read moreI had trouble from the initial contact - Heather They left my problem unresolved and continue to charge service call fees for something which was their mistake. DO NOT USE WILKES PLUMBING !!!!

My initial visit for our leaking Whole House Iron Filter was prompt and the person who responded…read morewas helpful. The plumber recommended replacement of the system and told me I should hear back in about three days with an estimate and the results of our water test which I was charged an additional $40 for. I heard nothing and called back two weeks later. The woman I spoke with told me they still were waiting on cost of the equipment and I should hear back by the end of the week. I requested a copy of the bill and promptly paid it without receiving my test results or repair estimate. Three weeks later I sent an e-mail to the office requesting an update and received neither a call or response to my e-mail. It's been over 2 months since my initial assessment and no response. What a waste of time and money.

Amazing customer service friendly, reliable, get the job done !…read more We will be a dedicated customer no need to look elsewhere! Thank you so much !

I have had 3 good visits from this company over the last year and a half. Last night Matt the owner…read morecame out and diagnosed an issue that was causing our heat to shut off on the coldest day of the year. I thought there was no way I would get anyone out on a holiday and freezing cold day. He made it out late In the afternoon and called me and told me me that he was not going to charge me because he thought maybe they could have caught the issue at our yearly check. He was so incredibly professional, and above and beyond helpful and kind. I went from starting the day feeling like we might have big issues on worst possible day, to having the most pleasant call confirming it was fixed at no charge and they appreciate our ongoing business. A truly great business and owner !

These 2 guys are the best! They're honest, they save u money every where that they can, but still…read moregive you better service than I've ever seen with any other business, PERIOD!! You will not be disappointed in any way with Matt & Mitch. They're honestly too good to be true! I can't believe that I'm this excited over hearing & A/C, but that is what a breath of fresh air these two are when you're going thru something not pleasant, like replacing your furnace!

Left a message, the next morning I was contacted and within 2 hours I had their plumbers ringing…read morethe doorbell! They were careful with extraction as well as replacing the water heater. I have and will continue to use Bernhard Plumbing for any future needs!

From the owner: Residential, Commercial, Industrial and Agricultural, Oxygen, Gas and Air Piping, Water Treatment,…read moreGarbage Disposals, Drain and Sewer Cleaning, Shower Doors, Soil Testing, Septic Systems, 4th Generation Business. Services: Plumbing, Mechanical Contractor, Bathroom and Kitchen Remodels, New Construction, Water Heaters, Water Treatment - Water Softening, Septic Systems - Installation and Inspections, Sewer and Drain Installation and Cleaning, Televising, Cross Connection Testing, Hydro Jetting, Industrial Gas Piping, Agriculture Plumbing. Brands: Delta, Kohler, MOEN, Toto, Mansfield Plumbing, American Standard, Bradford white, Elkay, Insinkerator, AO Smith, Oasis, Warm Rain, Maax Location Facts: A Block Away from the Mayville Middle School.