An underfloor sanitary pipe was clogged; could not use any bathrooms in the house without overflow…read moreon the lower level. Alex and Ryan were pleasant, efficient and professional. The work areas were cleaned up well. They lived up to Milestone's motto. Quality Conscious, Customer Focused Every Job - Every Day!

Did a great job on my hot water install. They were also my best quote…read more Dan who came to install my hot water heater also gave me lots of education not only on my water heater and how to keep it in longer lasting shape but also some of my other plumbing issues (for down the line might want to consider projects - such as my main water line not shutting off fully! Ekk) Needless to say it was a smooth process and everytime I had to call as well was very easy especially since they weren't only dealing with me but also my Dad since I don't know much about plumbing so he was calling to follow up on anything I failed to ask and they didn't seem to be bothered. They were recommended to me by my friends and I would recommend them to others.

On July 30, 2024 a technician came to my house to provide an estimate on a pluming job. I…read moreinformed him I had other estimates but would wait for Heiden plumbing's before making my decision. He stated I would have it via email in a few days. I called the office on August 5th looking for it, the office personal reply was " we will reach out to him and have it completed and sent within 48 hours". On Aug 9th I called the technical directly. Both times we confirmed my email address. NO estimate ever arrived! If you are not interested in the work just be honest and say so. Would not recommend based on the lack of follow through with a simple estimate.

We had a totally backed up, plugged sewer line. 2 other plumbing services could not get through the…read moreplug to see where the problem was. It was filled with water. Heiden was able to get it flowing in order to see the cause. The pipe from the basement to the connection in the street needed replacement. They were able to use an underground process that did not disturb any of the landscaping and fixed the problem. They were both efficient and kind. They cleaned up everything. Not inexpensive, but MMSD has a program for pipe issues that does assist with the cost but you do have to use approved contractors. Heiden happens to be one of those contractors. After using them, I know why they are approved. They helped us in an emergency situation and I would highly recommend them.

Five well deserved stars. I called Budiac because one of my two sump pumps died. They got a plumber…read moreto my home at 1:30 PM, same day. Shelley booked the appointment, and Cody showed up to install the sump pump and check valves. I am impressed with their professionalism and their amiable customer service. I ended up purchasing two sump pumps and check valves, and kept my old working sump pump as a back-up. I will be using these folks for my renovation project.

We called our Village this morning to see if anyone else in our area was having drain issue Before…read morewe called a plumber for help. They suggested that we use a plumber that MMSD recommends We went to Theo website and I chose Budiac Plumbing from the list based on their location. We called them at around 8am to get help clear out our main drain on our 70 year old home. We inquired on their charges which we felt were reasonable and so we asked to send someone out. Matt, the plumber was at our house on the SAME day AND in the time frame promised. He got to work immediately. He noticed our steps to the basement were carpeted so he laid down a runner to protect it from dirt that might come from hauling the equipment. He did an assessment and immediately found the source. He cleared it out and explained everything to my husband who was full of questions while watching. Matt cleaned up after himself and was really so kind to answer all the questions we had. Bottom line, we had a great experience with Budiac Plumbing. No regrets at all.

Needed at least a cleanout of a 50 year old cast iron sewer lateral. Rozga did a nice inspection…read morejob with a camera snake all the way out to the road, and it was easy to see the significant deterioration causing us problems. We opted to have the basement portion replaced first. It was about a month after I had major heart surgery and the Rozga guys were very helpful covering and protecting expensive tech equipment in my basement workshop from the cement dust that would result from ripping up the floor to get at the lateral. Unfortunately, as part of the plastic curtaining, they were using a staple gun to attach the sheeting to a joist in a hard to reach area, near the central networking hub where there's a ton of wires, and the ceiling and the wires are all painted black. Maybe 20 minutes in, I started hearing a fateful beeping from all our alarm system zone modules that indicated comms failure. I told them I suspected they had done SOMETHING to the alarm bus. Supervisor tells me they were being very careful (which I fully believe) but I show him the dead alarm keypad and tell him "well it was working before you got here." He comes back maybe 20 minutes later with this look of trepidation on his face that I recognize as vendor fear. He sheepishly tells me I'm right and that they drove a staple thru a wire. Having worked with tradespeople for many years, I understood that his fear was that I was going to call some private alarm company, have them come out to do a potentially expensive debug and repair to the system, and ask Rozga to pay to repair the damage. Stuff like that happens all the time. I asked him to show me what happened. It's in a place where the sheeting had to corner and I could barely make out was going on, especially since the black paint makes it almost impossible to distinguish what the heck is going on behind the translucent plastic. Quite frankly I was impressed he found it given how hard it was to see, and I told him so. Then I told him it was not a problem, I had that kind of wire in stock. I then reminded him he had stapled something I do in my line of work and that I could fix low voltage wiring. Knowing where the fault was, it meant I could have my 15yo son do the work under my direction a few days later. No harm, no foul, and no cost. The look of relief was instant. I have occasionally seen people in the trades make mistakes and then dig in their heels, refusing to admit a mistake. Rarely do I see tradespeople actively work to find a mistake that is outside their wheelhouse. I am happy to do business with Rozga again in the future when it comes time to replace the rest of the lateral. Good people, neat work, very pleased with the end result.

Their website said they would call me and I figured I'd never hear from them. WRONG! I got a…read morefriendly call within 15 minutes to schedule service. My plumber (Dan H.) arrived and was super friendly. I needed multiple things 'looked at' plus new plumbing set up for my refrigerator. Dan gave me advice on the small things and got my fridge water flowing. I did not compare prices with other plumbers so can't comment on that but the service was awesome and I'll be calling them soon for some other work I need done.

My home warranty company hired this company to come check of my kitchen sink back up. Once the…read moreplumber showed up he knocked on my front door then proceeded to walking through my back yard and help himself into my three season room. He did not introduce himself with his name or company name. I told him what the issue was he never asked, he asked to see the basement I showed him. For the next 15-20 mins it sounded like he was drilling into my foundation. He came up and wasn't going to say anything till I asked if my pipes are okay or if there is anything major wrong? He said no just rust and grease. Mind you We are first time home owners here in Wisconsin, we are from California. After he left I went into the basement to find an inch and a half of water sitting in half of the unfinished portion of the basement. I proceeded to call the company directly and voice my concerns and Shelly or Sally stated to me they are not a cleaning crew they are only hired to fix the problem, after her attitude and rude remarks I hung up and proceeded to call my warranty company to file a formal complaint on this company. Shelley or Sally then called me back leaving a VM stating he rinsed the basement down with clean water. As you can see from the pictures they left dirt, rust and grease all over my basement along with an inch and a half of water. It would of been one thing to mention to me I might want to go mop or clean it up to just walk in and out with almost nothing said. I clearly think this is the most unprofessional company I have ever dealt with. For them to just leave someone's house a mess like this is disrespectful. Also who ever the plumber was (I never got his name) and who ever Shelly or Sally is hands down are the most unpleasant and unprofessional people I have ever came across in my life. I do not recommend anyone to use this company.

Slow Drains I've had…read moreTuffy (Chris) out twice now and while they are not as fancy as larger companies with a fleet of trucks, they are super responsive and get the job done quickly. Our first visit was a few years back for a backed up floor drain over the weekend. Most recently we had a sink and tub that were slow draining and no amount of drain chemicals would do the trick. Rates were reasonable and it's always good to support a small family business.

From the moment he arrived our tech was very conscientious. Had very good manners. Talk the job…read morethoroughly through. Spent a lot of time getting our toilet reinstalled! It was a very unique situation and he accomplished the job well! Would highly recommend. This isn't the first time we used Erspamer, they have not disappointed.

Timely and helpful service. Always willing to answer questions. The work is high quality.read more

Thanks for Milwaukee Plumbing for helping us so quickly and efficiently with a new water heater!…read moreWe're in the process of selling our condo, and after an inspection we realized our water heater, though still working well, was at the end of its life. We called MKE Plumbing and the sent someone out within a few hours to take a look. Later that afternoon we received a call from the company confirming a quote and what it would take to get this project done. We have a unique situation in that our water heater is suspended from the ceiling, pretty high up above our washer/dryer, and it's also an unusual size. The company was able to book us in for an official replacement within a few days, as all they needed was to wait on the parts to arrive. Steve came on a Tuesday morning and was both approachable and accommodating. He helped my husband remove and replace the closet door blocking the space, and assisted in getting everything back in place afterward. All in all, the (seemingly tough) process took about five hours. We were charged roughly $2200, compared to quotes upwards of $3000 we received via phone from other plumping companies. Hopefully no return repairs but they certainly got a difficult job done.

Fast, efficient, reasonable pricing, friendly service (Andrew) and cleaned up all the mess.read more

AWESOME customer service!! Andy & helper had a great sense of humor & did a fantastic job.read more

Big shout out to Andy and Shane! They were prompt, experienced, extremely kind and very helpful. We…read moreasked for a new toilet (because we thought we needed one) but they fixed the one we currently had! White Stone Church thanks you!!!