1. River Bluffs

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    Rockford, MI

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    River Bluffs

    5.0 (1 review)

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    Eastbrook Homes

    Eastbrook Homes

    (24 reviews)

    Eastbrook Homes should have been a 5 star experience. It's what they advertise, and what I trusted…read morethey would provide. Eastbrook homes let us down with our unscrupulous realtor, Kurt Suidinski. He was a 1/5 star experience. Kurt gives off terrible vibes because he is disingenuous, deceptive, and will say anything for a sale. He is greedy and has (point blank) told me lies that he later on denied. Come to find out after moving in, almost *everyone* has a Kurt story. Let me tell you, none of them are good. I think what I despise most about Kurt was how he disrespected me and low key bullied me/ gaslighted me when I challenged him on why he didn't cut my realtor in on her hard earned portion of the sale. I distinctly remember him telling me, "I should go home and have a glass of wine, and let the men (meaning he and my husband) handle this." When I queried if he was acting this way to avoid splitting the commission, I remember commenting on why his ears were turning beat red? I guess someone has blood pressure issues. Thank God, Kurt told me to stay out of it. My husband went to the Vice President of sales and got my realtor her commission. Thanks for leaving it to the men, Kurt. Great suggestion! Honestly, I was so disillusioned with Eastbrook as Kurt was the first point of reference, the newly hired interior designer was not very helpful. I basically picked out the whole house myself in 3 hours or less. It would've been fun to have someone to bounce ideas off of, but oh well. Chad, the building manager saved the day. I was initially leary thinking all the employees at Eastbrook were Kurt incarnate but Chad reassured me he was different. Chad lived up to his promise and gave *excellent* customer service. He's a nice and straight to the point kind of guy that is approachable, easy to talk to and genuinely wants the customer to be happy. He does a great job managing the contractors and has an eye for detail. Chad was a 5/5 star experience. Thanks Chad! If I could do it again, I would have found a different realtor. I hear good things about Jonah, he was kind on closing day and we appreciated Kurt's absence, as it made the closing a more joyful experience for us. Jonah and Chad could easily make Eastbrook a 5 star experience. Too bad Kurt got in the way with his dishonesty and greed. Oh well. The whole community at Lowing Woods has a "Kurt story" yet he's still working there. I suppose it's a good ole boys club and I should just shut up and have a glass of wine per Kurt's instructions. Ewww. Thanks to Chad, Jonah and the Vice President of Eastbrook that forced Kurt to do the right thing. We appreciate the 30 day paint touch up as part of the Eastbrook promise and the year warranty which we used to replace warping deck wood and a few other minor fixes in the house. We love our house and our community. Overall, happy to have worked with Eastbrook regardless of the rough start with Kurt. Avoid Kurt from the beginning and you'll have a much better experience. Good luck with your build!

    We are a four time Eastbrook builders client. They have brought up communities on many levels in…read moretheir neighborhoods and the communities. Eastbrook builders homes stand the test of time. That's why they've been around since 1967.

    River Bluffs - homedevelopers - Updated September 2026

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