Always on time and a clean car everytime I've used this service…read more I don't wait long for a ride they show up pretty quickly when I need them and they offer discounts and rewards for repeat customers. Extremely respectful customer service.

Super impressed with Eugene Airport Taxi. Fast friendly and professional service. I needed taxi…read moreservice fast and he was able to pick up my daughter within 15 minutes near the airport for a ride to South Eugene. He (I wish I'd gotten his name!) was very accommodating and kept the cost less than a Lyft ride. 5+ stars!

Had a great experience with the driver Justin. Didn't have an address where we wanted to go and all…read morewe had was a business name. Justin said I know where that is and took use there promptly. He didn't drive us all over town just straight to the place we wanted to go. He was very personable and even gave us tips of places to go in town. We will use Pacific Cab again.

My dad and I reserved and paid for a cab to take us to the shuttle to the airport the night before…read more Today, a cab driver named Jeff told us: "I can't take you. I want to see my grandkids! Corvallis is 60 miles away." When we tactfully told him it is 30 minutes away, Jeff then drove off. This is a poor way to treat customers who are on a time crunch! When we communicated this feedback to the dispatcher, he apologized but was unable to find another driver who was readily available so we ended up finding another cab company

Driver Steve arrived on time after notifications that he was on the way. A link to his position…read moreand course were great! Being somewhat leery of a reliable pickup at 4AM to airport we couldn't risk being late. All went extremely well and he was a great conversationalist at that hour. Company did send reminder alerts the day prior so we felt good knowing we were at least on their radar. Totally a great experience and would use them again!!!

Booked/confirmed a 3:30 AM ride to the airport (where being on time is kinda important). Around…read more11:30 the night before I get a text saying they're overbooked but they got a competitor's driver to cover. When he was five minutes late with no word, I called him, to be told it would be another 15-20 minutes (too late). Had to drive, pay for parking and walk to the terminal post-knee-surgery (which is why I booked a taxi in the first place). If you're looking for a timely, reliable taxi company - keep looking ........

I've had amazing service with this company in the past, but the last few trips that I've had I will…read moretext the phone number as I typically do and just not get a response. I've had three or four trips I have attempted to book with them and just had no response at all.

The trunk/hatch latch was apparently broken, so when I tried to open it for our luggage, it would…read morenot open. After dropping us at the airport the driver texted me with obscenities, vulgarities, and threats: "... and if I see your as* again, I'm a f*** you up and you can call my mother****g boss. etc. etc. I contacted the manager and shared the text. I was assured that the owner would call me later. She never did.

I honestly don't know if the 1 star reviews mistaken Cascade Cab for another service because I have…read morebeen riding with them for three years now and they have been nothing but phenomenal. They've waited through my flight being delayed, waiting forever for my bags and even when I had accidentally slept through my alarms and almost missed my flight. All of their drivers have lived amazing lives with so many stories to show for it. They always have a smile to greet you with and recommendations for the best food around town! Their rates are more than fair and I have never had any trouble getting ahold of them. Overall if you want to support a local business, pay better rates than uber, and meet some of the coolest guys on the planet, Cascade is without a doubt the way to go!

Bruce took great care of my 87 year old mom! He was so kind to her, even texting me to let me know…read moreshe had been deposited and was safely situated in the Amtrak station where she could see when the bus arrived to take her on the next leg of her journey. He went above and beyond the call of duty! Its great to know that there are still wonderful people out there willing to help others! Thank you to Bruce and Cascade Cab Company! I highly recommend you and your services all day long!!!

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside…read morethe country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar.

I am very disappointed with Elite taxi. I usually use them when my vehicle is unavailable because…read morethey have fair prices and generally show up in a timely matter. However this morning I called for a pick up from my job at 3:12am, the guy seemed confused and distracted but said they would have a driver there in 15-25 min. So I waited. By 3:55am they still had not gotten there. So I called again and asked what the delay was and the guy asked if I was sure I called elite and not sunshine. He had not even sent a driver out and had forgotten that he even spoke to me! I waited another 10-15 min before finally getting a ride home with a co-worker. I just don't know if I can ever trust elite again.

Most of their drivers are unlikely to help with loading groceries, which is overlookable, The fact…read morethat they have refused me a ride because the said my daughter didn't look tall enough to ride without a car seat (she was 2 inches taller than necessary) made me switch most of my business to Sunshine Taxi (their competitor). then when I recently had to use them again, my fare was $7 for a trip that is always $4 with sunshine. When I asked why it was so high, they said it was the minimum fare. I'll just stick with the other guys, better service, better price. Even if I occasionally have to wait a couple minute longer.

Always on time, clean taxi,dependable, & very familiar with the area! I highly recommend recommend…read moreSmart Cats Taxi!

I checked the reviews before deciding on a cab for a 10 mile ride from Charleston to Coos Bay. I…read moreneeded a ride at a specific time, and yellow cabs didn't appear to have a high reliability rate. Tried these guys, said pick up in 45mins at a flat rate. Driver arrived a few minutes early. Driver was a personable and friendly fella, we seemed to share similar opinions. So it was a pretty good ride, uneventful and timely, which I needed. Recommend.